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Germany's HanseNet Deploys Micromuse's Netcool Suite; Netcool/OMNIbus Provides Realtime Consolidated Service Management for Fiber-Based Carrier.


Business & Technology Editors

SAN FRANCISCO--(BUSINESS WIRE)--Nov. 12, 2001

Micromuse Inc. (Nasdaq: MUSE), the leading provider of service and business assurance software assurance software, today announced that HanseNet, a regional provider of voice and data services in Germany, has implemented the Netcool(R) suite of applications to help monitor its voice and IP networks.

HanseNet Telekommunikation GmbH operates a fibre-optic network covering over 750 km in the Hamburg region of Germany. HanseNet provides business and private customers a range of services that include telephone, Internet access See how to access the Internet.  and high-speed data services via a Digital Subscriber Line See DSL.

(communications, protocol) Digital Subscriber Line - (DSL, or Digital Subscriber Loop, xDSL - see below) A family of digital telecommunications protocols designed to allow high speed data communication over the existing copper telephone lines between end-users and
 (DSL DSL
 in full Digital Subscriber Line

Broadband digital communications connection that operates over standard copper telephone wires. It requires a DSL modem, which splits transmissions into two frequency bands: the lower frequencies for voice (ordinary
). HanseNet's network infrastructure includes equipment from Nokia, Cisco, Lucent and Marconi.

"Our network supports voice and data services for our 20,000 residential and about 6,000 business customers, and we needed a solution that would consolidate event information from both the SDH (Synchronous Digital Hierarchy) The European counterpart to SONET. See SONET.

SDH - Synchronous Digital Hierarchy
 voice and the IP data networks," said Helmuth Busanny, Head of Operations Department Operations department

See: Back office.


operations department

See back office.
 at HanseNet. "Netcool integrates with all of our existing equipment and with applications such as Hewlett-Packard's OpenView(TM), to present an end-to-end view of the status of our services and enable a more proactive approach to network management. This is vital as we continuously strive to guarantee service uptime and to bring new services to market, such as DSL."

After a thorough review of the available solutions, HanseNet implemented Micromuse's flagship Netcool(R)/OMNIbus(TM) application to help collect and correlate realtime status data from across its fibre optic network, including Lucent and Marconi's SDH equipment, Cisco's routers, Nokia's voice switches and Hewlett-Packard's OpenView application. The Netcool/OMNIbus solution was able to demonstrate rapid deployment across HanseNet's existing systems and the ability to integrate and monitor other services, including DSL. DICOS DICOS Department of International Cooperation Studies  Germany was responsible for implementing the Netcool applications with HanseNet's existing infrastructure.

"As a leading provider of complex combinations of voice, Internet and data services over high-speed delivery platforms, HanseNet recognizes the value of having an open and extensible network management solution," said Katrinka McCallum, Micromuse's Executive Vice President & Chief Operating Officer Chief Operating Officer (COO)

The officer of a firm responsible for day-to-day management, usually the president or an executive vice-president.
. "The Netcool suite's ability to consolidate the management of its diverse network environments will help ensure that HanseNet can continue to keep pace with the growing demand for voice and IP access, while ensuring that these services are delivered in a robust and cost efficient manner."

About the Netcool(R) Suite

Micromuse's Netcool(R) software suite provides businesses with the assurance that their networks, services and applications are working. By allowing our customers to see what's happening throughout the infrastructure in realtime, Netcool applications enable them to respond to problems before they cause network-based business services to go down.

Netcool suite applications install out-of-the-box, deploy rapidly and scale as networks grow. Micromuse's flagship, Netcool/OMNIbus(TM) application, includes a library of off-the-shelf software modules that allow our customers to collect and consolidate fault information from more than 300 popular environments spanning voice and IP, cable/broadband, switches and routers, and enterprise management systems.

About HanseNet

HanseNet, founded 1995, is a leading regional telecommunications provider. The company offers its 20,000 residential and 6,000 business customers voice and data services and broadband Internet access Broadband Internet access, often shortened to just "broadband", is high speed Internet access—typically contrasted with dial-up access over modem.

Dial-up modems are generally only capable of a maximum bitrate of 56 kbit/s (kilobits per second) and require the full use of a
. The company in fiscal year 2000 had a turnover of 87 million German marks. HanseNet Telekommunikation GmbH currently employs about 400 employees across Germany.

About Micromuse

Micromuse Inc. (Nasdaq: MUSE) is the leading provider of realtime fault management and service assurance software. Micromuse's recent list of awards include the TeleStrategies OSS Oss (ôs), city (1994 pop. 62,141), North Brabant prov., S Netherlands; chartered 1399. It is a significant industrial center. Manufactures include meat products, chemicals, pharmaceuticals, electrical equipment, and metalware.  Excellence Award for Best New Product for the Netcool(R)/Visionary(TM) application, and Web Hosting Magazine Web Hosting Magazine was a web hosting industry print magazine that published from 2000 to 2002. It spawned a companion tradeshow, Web Hosting Expo. Its founders and editors were Dmitri Eroshenko and Isabel Wang, and it was published by Infotonics Media.  Editor's Choice Award. In addition, Micromuse has been recognized in the Forbes 500, Bloomberg's Top 100 Stocks, the Barron's 500, Deloitte & Touche's Technology Fast 500, San Francisco Chronicle The San Francisco Chronicle was founded in 1865 as The Daily Dramatic Chronicle by teenage brothers Charles de Young and Michael H. de Young.[2] The paper grew along with San Francisco to become the largest circulation newspaper on the West Coast of the  500, Individual Investor's Index of America's Fastest Growing Companies and Network World's NW200. Micromuse customers include AT&T, BT, Cable & Wireless, Cellular One, Charles Schwab, Deutsche Telekom, Digex, EarthLink, GE Appliances, ITC ITC (Brit) n abbr (= Independent Television Commission) → Fernseh-Aufsichtsgremium

ITC n abbr (BRIT) (= Independent Television Commission) →
 DeltaCom, J.P. Morgan Chase, One2One, Verizon, Worldcom and XO Communications. Headquarters are located at 139 Townsend Street, San Francisco, Calif. 94107; (415) 538-9090. The Web site is at www.micromuse.com.

Micromuse and Netcool are registered trademarks of Micromuse Ltd. All other trademarks and registered trademarks in this document are the properties of their respective owners. Any statements contained in this press release that do not describe historical facts may constitute forward-looking statements as that term is defined in the Private Securities Litigation Reform Act The Private Securities Litigation Reform Act of 1995 (PSLRA) implemented several significant substantive changes affecting certain cases brought under the federal securities laws, including changes related to pleading, discovery, liability, class representation and awards fees and  of 1995. Any forward-looking statements contained herein are based on current expectations, but are subject to a number of risks and uncertainties.

The factors that could cause actual future results to differ materially from the forward-looking statements include the following: fluctuations in customer demand, the Company's ability to manage its growth (including the ability to hire sufficient sales and technical personnel), the risks associated with the expansion of the Company's distribution channels, the risk of new product introductions and customer acceptance of new products; the rapid technological change which characterizes the Company's markets, the risks associated with competition, the risks associated with international sales as the Company expands its markets, and the ability of the Company to compete successfully in the future, as well as other risks identified in the Company's Securities and Exchange Commission Filings, including but not limited to those appearing under the caption "Risk Factors" in the Company's most recent Quarterly Reports on Form 10-Q Form 10-Q

See 10-Q.
 and on Form 10-K Form 10-K

A report required by the SEC from exchange-listed companies that provides for annual disclosure of certain financial information.


Form 10-K

See 10-K.
 on file with the Securities and Exchange Commission and available on the Company's Web site.
COPYRIGHT 2001 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2001, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Nov 12, 2001
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