Genie Mobile Chooses Geneva Billing Software From Convergys.Business Editors CINCINNATI & CAMBRIDGE, UK--(BUSINESS WIRE)--May 31, 2001 Convergys Corporation (NYSE NYSE See: New York Stock Exchange :CVG CVG Convergys Corp CVG Corporación Venezolana de Guayana CVG Clear Vertical Grain (woodworking) CVG Carrier Group CVG Corporacion Venezolana de Guyana CVG Comprehensive Video Group (South Hackensack, NJ, USA) ), the global leader in integrated billing and customer care services, announced today that its Geneva Geneva, canton and city, Switzerland Geneva (jənē`və), Fr. Genève, canton (1990 pop. 373,019), 109 sq mi (282 sq km), SW Switzerland, surrounding the southwest tip of the Lake of Geneva. billing software has been fully implemented, and is now in live operation within Genie Mobile's customer fulfillment system. Genie, BT's (British Telecommunications) mobile Internet Refers to gaining access to the Internet using a lightweight, handheld device. See Mobile IP, PDA, smartphone and mobile TV. division, launched the new service in the UK in early November and will be launching in other European countries. Used by Genie for rating and billing of end customers within Genie Mobile's credit review and billing system, the Geneva software became part of Convergys' solutions portfolio in April when the company completed its merger with UK-based Geneva Technology Ltd. Genie Mobile is the world's first exclusively online mobile Internet phone service provider. It offers customers a unique capability to purchase and manage their mobile Internet services on-line. Customers will be able to buy a complete package containing a mobile phone and services tailored to their own requirements. A range of leading-edge mobile phones and PDAs will be offered including Ericsson, Nokia, Siemens, and Sony devices. Among the services available are personalized news, share and sports updates, allowing customers, for example, to receive information about selected stocks and their home football team. Genie has also recently struck a deal with Amazon that will allow Genie customers to buy books, CDs, and software via their WAP phones. Customers benefit from free text messaging Sending short messages to a smartphone, pager, PDA or other handheld device. Text messaging implies sending short messages generally no more than a couple of hundred characters in length. to any network and free access to the mobile Internet. The Geneva software from Convergys is used for rating and billing of end customers with the intention that, in the future, charges for retail purchases will also appear on customers' phone bills. Geneva is being integrated with Genie's sophisticated on-line customer care package e.assist, which includes facilities for natural language queries on Genie services GEnie Services - GE Information Services . Customers benefit from a range of pre- and post-pay options and from the lower costs associated with on-line service provision. According to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. Stephen Thomas Stephen Thomas (December 6, 1809 – December 18, 1903), manufacturer, politician, jurist, and Union Army officer. He was a recipient of the Medal of Honor for gallantry. Early life Thomas was born in Bethel, Vermont, the son of John and Rebecca (Batchellor) Thomas. , managing director of Convergys Europe, this project was the latest in a series of new services to be launched using Geneva as the billing system. "Genie and Convergys are involved with a number of very exciting projects spanning a wide range of applications. We are delighted to be Genie's rating and billing partner for the UK's first exclusively on-line mobile phone service." Emily Benwell, Information Technology VP at Genie Mobile, said that Geneva would allow Genie to keep its options open in the future and reduce the time to bring new services to market. "One aspect that attracted us to the Geneva software was its ease of implementation and its ability to handle the complex issues arising from billing the various service providers and customers involved in delivering and receiving WAP (1) (Wireless Access Point) See access point. (2) (Wireless Application Protocol) A standard for providing cellular phones, pagers and other handheld devices with secure access to e-mail and text-based Web pages. services." Logica, a systems integration partner for the Geneva software, undertook the software implementation. Convergys-Geneva Technology Merger Convergys Corporation and Geneva Technology Ltd. formally merged on April 6, 2001. The Geneva billing solution is used by more than 40 clients with 55 installations in 17 countries including British Telecom The telephone and communications carrier that provides services in Great Britain and Northern Ireland. It used to be a division of the British Post Office, but was privatized in 1984 under Margaret Thatcher's administration. , NTL NTL Nevertheless NTL National Transportation Library NTL Norsk Tjenestemannslag NTL National Training Laboratories NTL Never Too Late NTL Nothing to Lose NTL National Training Laboratory NTL None the Less NTL Number Theory Library , ONE, Telewest Communications, Tiscali S.p.A., Maxitel S.A., Czech Telecom, Telenor, and Wireless Maingate AB. Geneva Technology's customers included national wireline and wireless communications wireless communications System using radio-frequency, infrared, microwave, or other types of electromagnetic or acoustic waves in place of wires, cables, or fibre optics to transmit signals or data. carriers, ISPs, ASPs, content providers, and utilities. Convergys continues to work closely with its industry partners and integrators to sell and deliver its full set of solutions including the Geneva product. Information on Geneva is available at www.gtl.com About Convergys Corporation Convergys Corporation (NYSE:CVG), a member of the S&P 500 and the Forbes' Platinum 400, is the global leader in integrated billing and customer care services provided through outsourcing or licensing. Convergys serves top companies in telecommunications, Internet, cable and broadband services, technology, financial services, and other industries in more than 30 countries. Convergys brings together world-class resources, software, and expertise to help create valuable relationships between our clients and their customers. This commitment is validated by the more than 1.3 million individual bills our software produces each day to support more than 100 million subscribers, and by the more than 1.2 million separate customer contacts we manage each day, both live and via electronic interaction. Convergys(TM) employs over 45,000 people in 50 customer contact centers and in our data centers and other offices in the United States, Canada, Latin America, Israel, and Europe. On the net at www.convergys.com, Convergys has world headquarters in Cincinnati. (Convergys is pronounced: kun VER Ver personification; portrayed as infantile and tender. [Rom. Myth.: LLEI, I: 322] See : Spring jis. Convergys and the Convergys logo are the trademarks of Convergys Corporation.) |
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