Geneva Software from Convergys Connects to Vitria's mCommerce Integration Platform, Driving New Revenue and Innovative Services for Mobile Operators.Business Editors CINCINNATI--(BUSINESS WIRE)--Aug. 8, 2001 Geneva's Active Revenue Management Functionality Enhances mCommerce Operations and Sharpens the Competitive Edge Convergys Corporation (NYSE NYSE See: New York Stock Exchange :CVG CVG Convergys Corp CVG Corporación Venezolana de Guayana CVG Clear Vertical Grain (woodworking) CVG Carrier Group CVG Corporacion Venezolana de Guyana CVG Comprehensive Video Group (South Hackensack, NJ, USA) ), the global leader in billing and customer care solutions, today announced that its Geneva Geneva, canton and city, Switzerland Geneva (jənē`və), Fr. Genève, canton (1990 pop. 373,019), 109 sq mi (282 sq km), SW Switzerland, surrounding the southwest tip of the Lake of Geneva. (TM) software fully supports BusinessWare for mCommerce, Vitria's mCommerce-enabling platform. Vitria (Nasdaq:VITR VITR Vitria Technologies (stock symbol) VITR Visible and Thermal Infrared Radiometer ) is a leading integration server provider. BusinessWare for mCommerce links applications, networks, and business processes to assure streamlined operations. By supporting mCommerce, Convergys' Geneva software offers mobile operators advanced Active Revenue Management (ARM) functionality that speeds service time to market, uncovers new revenue streams, increases customer loyalty, and reduces churn. ARM transforms billing from a passive payment collections tool to an active, always-on revenue generator. ARM supports complex mCommerce transactions by guiding revenue to the appropriate content or service provider, enabling innovative prepaid and micro-payment strategies, and letting operators take commissions on the transactions their networks carry. Additionally, ARM presents charges to customers on a single invoice for greater convenience, turning the bill into a powerful competitive advantage. "The success of the next-generation wireless operators will depend on the ability to generate revenues from sources other than just airtime. ARM presents wireless operators with a compelling differentiator that can uncover new revenue and attract new customers," said Dr. Amitabh Shah, director of Telco Solutions at Vitria. "Geneva adds powerful functionality and flexibility to our BusinessWare for mCommerce framework, enabling our customers to more fully profit from the emerging mCommerce market." Convergys' Geneva software seamlessly supports Vitria's platform by working across all networks, services, and customer accounts. Geneva's network and service independence give its users the flexibility to innovate and deploy quickly new mCommerce services without changes to the software, helping wireless operators keep a step ahead of the competition or react quickly to competing offers. Additionally, proven scalability with leading hardware systems providers such as Compaq, HP, IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries) , and Sun Microsystems Sun Microsystems, Inc. (NASDAQ: JAVA[3]) is an American vendor of computers, computer components, computer software, and information-technology services, founded on 24 February 1982. demonstrates Geneva's ability to handle fast growth and multiple pricing strategies There are many ways in which the price of a product can be determined. The following are the foremost strategies that businesses are likely to use. Competition-based pricing Setting the price based upon prices of the similar competitor products. . "mCommerce represents a complex technical challenge that must be addressed by the back office billing system," said Stephen Thomas Stephen Thomas (December 6, 1809 – December 18, 1903), manufacturer, politician, jurist, and Union Army officer. He was a recipient of the Medal of Honor for gallantry. Early life Thomas was born in Bethel, Vermont, the son of John and Rebecca (Batchellor) Thomas. , managing director of Convergys EMEA (Europe, Middle East, Africa) Refers to that region of the world. For example, one might see products packaged differently for the UK, EMEA and Asia Pacific markets. . "Convergys and Vitria are together providing the required functionality to drive mCommerce and enable mobile operators to capitalize fully on their mCommerce initiatives." Besides enabling its Geneva software to fully support Vitria's mCommerce-enabling platform, Convergys recently announced that its Atlys end-to-end billing and customer care solution also now provides APIs to Vitria's Enterprise Application Integration (EAI (Enterprise Application Integration) Refers to various techniques used to share data and business processes in large enterprises. When companies acquire another organization, disparate information systems have to be made to work together. ) middleware, Geneva is Convergys' best-in-breed component for rating and billing designed to bill for any service. Geneva's event-driven approach, modular design In the context of systems engineering, modular design — or "modularity in design" — is an approach aiming to subdivide a system into smaller parts (modules) that can be independently created and then used in different systems to drive multiple functionalities. and carrier-grade performance mean that it can offer considerable flexibility in support of rating and billing services across a wide variety of market sectors including mobile, broadband, application service providers, IP services, and wireline voice and data. About Vitria Vitria is a leading integration server provider. Vitria's e-business platform, BusinessWare, integrates applications and automates mission-critical business processes within and across the extended enterprise, reducing time to market, shortening lead and cycle times, lowering operating costs operating costs npl → gastos mpl operacionales and increasing customer satisfaction. Vitria is a publicly traded company publicly traded company A company whose shares of common stock are held by the public and are available for purchase by investors. The shares of publicly traded firms are bought and sold on the organized exchanges or in the over-the-counter market. (NASDAQ:VITR) based in Sunnyvale, CA. For more information, call 408-212-2700, visit the company's Web site at www.vitria.com, or send e-mail to info@vitria.com About Convergys Convergys Corporation (NYSE:CVG), a member of the S&P 500 and the Forbes' Platinum 400, is the global leader in integrated billing and customer care services provided through outsourcing or licensing. We serve top companies in telecommunications, Internet, cable and broadband services, technology, financial services, and other industries in more than 30 countries. We bring together world-class resources, software, and expertise to help create valuable relationships between our clients and their customers. This commitment is validated by the more than 1.3 million individual bills our software produces each day to support more than 100 million subscribers, and by the more than 1.2 million separate customer contacts we manage each day, both live and via electronic interaction. Convergys (TM) employs over 45,000 people in 49 customer contact centers and in our data centers and other offices in the United States, Canada, Latin America, Israel, and Europe. Convergys is on the net at www.convergys.com, and has world headquarters in Cincinnati. (Convergys, the Convergys logo, and Geneva are trademarks of Convergys Corporation.) |
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