Gasper Corporation Announces Gasper Vantage 6.
Business Editors, High Tech Writers
DAYTON, Ohio--(BUSINESS WIRE)--Nov. 18, 2002
Today, Gasper gasp·er
n. Chiefly British Slang
A cigarette. Corporation announced its latest Self-Service management solution, Gasper Vantage 6.
The company's latest version of Gasper Vantage enhances its service team management capabilities, adds functionality to its popular Web-based Workstation and adds cash monitoring to an already robust Self-Service management solution.
"We've always been strong in service team management -- automated dispatching and escalation es·ca·late
v. es·ca·lat·ed, es·ca·lat·ing, es·ca·lates
To increase, enlarge, or intensify: escalated the hostilities in the Persian Gulf.
v.intr. , management reporting," said Jeff Davison, Gasper's President. "Now Gasper Vantage 6 uses those capabilities and ties them directly to the performance measures found in our customer's SLAs (Service Level Agreements). Our customers can now better manage their SLAs and actually determine the service team performance against the agreement. The reporting gives you black and white numbers to show to your service providers that support your claims."
The Vantage Web-based Workstation extends authorized au·thor·ize
tr.v. au·thor·ized, au·thor·iz·ing, au·thor·iz·es
1. To grant authority or power to.
2. To give permission for; sanction: access to the Vantage solution via the Internet and has been well received by Gasper customers. Gasper Vantage 6 adds new functionality to the Workstation to empower empower verb To encourage or provide a person with the means or information to become involved in solving his/her own problems remote users.
Cash Monitor is a new module in Gasper Vantage. "We listen to our customers. They tell us that when they receive cash -low statuses from their ATMs, the machine typically runs out of money in under three hours. Emergency Cash Replenishments can take as much as six hours, thus adding significant operational costs." said Gasper's Product Manager, Ken Cooper Ken Cooper is a Canadian politician who was the Conservative Party candidate for St. Boniface riding in the 2004 and 2006 federal elections
Cooper has a degree in Civil Engineering from the University of Manitoba, and a Master's Degree in business administration from the . "Cash Monitor enables customers to define and automatically monitor software-based, cash-low sensors and take corrective action A corrective action is a change implemented to address a weakness identified in a management system. Normally corrective actions are instigated in response to a customer complaint, abnormal levels if internal nonconformity, nonconformities identified during an internal audit or to avoid cash outs, increasing availability and reducing operational costs. In short, maximize profitability. In addition, we are working on interfaces to the leading cash forecasting tools."
About Gasper Corporation
Gasper Corporation, a wholly-owned, independent subsidiary of NCR (NCR Corporation, Dayton, OH, www.ncr.com) A technology company specializing in financial terminal transactions, retail systems and data warehousing. Until the late 1990s, NCR was heavily invested in the hardware side of the industry, known worldwide as a major manufacturer of computers , is a leading provider of Self-Service management software. Gasper offers comprehensive solutions that are specifically tailored to solve Self-Service management problems. The company's solutions monitor Self-Service Terminals (SSTs) and manage the entire support process to maximize availability, profitability and customer satisfaction for Self-Service networks worldwide. Headquartered in Dayton, Ohio Dayton is a city in southwestern Ohio, United States. It is the county seat and largest city of Montgomery County. As of the 2005 census estimate, the population of Dayton was 158,873. , the company's solutions are used to manage more than 200,000+ SSTs worldwide. Visit the Gasper Corporation web site at www.gasper-corp.com.