Gartner Technology Demand Index Shows U.S. Enterprises Increased IT Spending Over Anticipated Budgets in February.

Business Editors

STAMFORD, Conn.--(BUSINESS WIRE)--April 1, 2004

IT Spending for Year on Track for 10 Percent Gain, Survey of More Than 400 IT Decision Makers Indicates

U.S. enterprises are gaining confidence in the economy, and many of these companies spent above their budgeted IT dollars in February, according to the Gartner Technology Demand Index (TDI), an index included in a monthly economic indicator published by Gartner, Inc.

Based on interviews of more than 400 IT decision makers in small, midsize and large public and private organizations, the Gartner TDI for February recorded a score of 105 for current spending. An index value of 100 means businesses spent exactly what they had budgeted for the month. An index of 105 means a net 5 percent more businesses are spending above budgeted levels for 2004. This is the first time the monthly index has exceeded 100 since the launch of TDI in March 2003.

"At the end of 2003, our respondents had budgeted for a 10 percent increase in IT spending in 2004," said Scott Evans, managing vice president at Gartner. "Since we have seen stable IT budget and spending ratios for the first two months of this year, this leads us to believe that U.S. enterprises are on track to boost IT spending by 10 percent in 2004."

"The TDI showed the strongest budget increases were reported in IT services and software, while 2004 hardware budgets were reported to be flat," said Brian Smith, research director at Gartner. "Given the continued decline in hardware pricing, we view even flat spending for hardware as a good sign, and we forecast a modest dollar growth rate for that sector."

IT Watch respondents are more optimistic about 2004 spending levels than official Gartner IT spending forecasts. As the year progresses, Gartner will closely monitor how actual spending evolves against budgeted spending for the year.

The IT Watch Vendor Demand Index measures IT decision makers' purchase preferences across more than 450 vendors by sector and product. As managers feel more confident about an economic recovery, some of the larger vendors are experiencing a subtle decline in demand, while a number of smaller vendors are seeing an increase in demand.

"Risk avoidance is no longer the dominant driver for vendor selection," Evans said. " Examples of smaller vendors demonstrating a consistent upward swing include FileNet, Check Point and Amdocs. Trends in their respective areas of specialization suggest a shift in openness toward smaller vendors in document management and security as potential product and service providers."

The Gartner TDI is an offering within Gartner IT Watch. Gartner IT Watch uses results from ongoing polling of 25,000 IT decision makers to produce an early indicator for investment professionals and vendors of IT spending trends. Gartner IT Watch captures short-term and long-term attitudes toward investment in IT products and services, and reflects anticipated changes in spending trends because of current events and broader economic factors.

Analysis is provided monthly for the overall IT market and is further broken out to provide insight into current and projected spending in vertical industries. It also identifies vendors and products that will lead recoveries or play a shaping role in IT spending patterns. For more information on Gartner IT Watch, e-mail [e-mail] or visit www.gartner.com/1_researchanalysis/ITwatch.jsp.

About Gartner

Gartner, Inc. (NYSE: IT and ITB) is the leading provider of research and analysis on the global information technology industry. Gartner serves more than 10,000 clients, including chief information officers and other senior IT executives in corporations and government agencies, as well as technology companies and the investment community. The Company focuses on delivering objective, in-depth analysis and actionable advice to enable clients to make more informed business and technology decisions. The Company's businesses consist of Gartner Intelligence, research and events for IT professionals; Gartner Executive Programs, membership programs and peer networking services; and Gartner Consulting, customized engagements with a specific emphasis on outsourcing and IT management. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, and has 3,700 associates, including more than 1,000 research analysts and consultants, in more than 75 locations worldwide. For more information, visit www.gartner.com.