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Gain the edge you need to succeed at ARMA 2003: Boston. (special section).


Organizations increasingly are seeking answers and solutions to the challenges of managing their electronic records. ARMA International's 48th Annual Conference and Expo--to be held October 19-22 in Boston--will feature more than 75 educational sessions, many of which will focus on two key aspects of electronic records management: e-records technology and solutions deployment.

Several of this year's sessions address the many facets of electronic records management. Sample topics include:

* E-mail Accountability and Compliance: Issues, Trends, and Alternatives

* Understanding Obstacles to Effective Electronic Records Management

* Preserving Electronic Records: Research Findings and Practical Approaches

* Electronic Records Management: A Step-by-Step Approach

* Enterprise ERM (Enterprise Relationship Management) An umbrella term with many shades of meaning over the years. It may refer to the management of information from any or all of an organization's customers, suppliers, business partners and employees. : A Bold New Strategy

* European European

emanating from or pertaining to Europe.


European bat lyssavirus
see lyssavirus.

European beech tree
fagussylvaticus.

European blastomycosis
see cryptococcosis.
 Strategic Initiatives and Adoption of Electronic Records Management

* From the E-mail Server See mail server.  to the Courtroom: Controlling the Electronic Risk

* Scared scare  
v. scared, scar·ing, scares

v.tr.
To strike with sudden fear; alarm. See Synonyms at frighten.

v.intr.
To become frightened: a child who scares easily.
 Straight: E-mail Retention and the Law

In addition there will be numerous sessions on topics such as

* starting a records management program from scratch

* XML XML
 in full Extensible Markup Language.

Markup language developed to be a simplified and more structural version of SGML. It incorporates features of HTML (e.g., hypertext linking), but is designed to overcome some of HTML's limitations.
 for records managers

* implementing ISO (1) See ISO speed.

(2) (International Organization for Standardization, Geneva, Switzerland, www.iso.ch) An organization that sets international standards, founded in 1946. The U.S. member body is ANSI.
 15489

That's just to name a few. Several sessions also will offer Canadian Canadian (kənā`dēən), river, 906 mi (1,458 km) long, rising in NE New Mexico. and flowing E across N Texas and central Oklahoma into the Arkansas River in E Oklahoma. , European, and Australian perspectives on RIM topics--invaluable insight for every RIM professional working in today's increasingly global marketplace. Don't forget to check out the preconference programs, which include special tracks on RIM fundamentals and RIM legal issues. There is also a post-conference track discussing RIM issues in the financial serivices industry.

Continue your educational experience on the Expo floor, where you'll discover the hottest RIM tools and services being offered today. More than 150 vendors of RIM products and services will showcase their solutions and newest releases.

Expo attendees will find a broader range of exhibitors at this year's show. Two information management-related organizations--KMPro Society and Disaster Recovery Institute--will be holding meetings in conjunction with the conference and expo. This means more exhibitors displaying knowledge management and disaster recovery-related products and services, which will benefit all RIM professionals in attendance. This is just one more reason the ARMA International Expo is the premier international RIM event!

Regardless of whether you're new to the field or a seasoned veteran, this year's program has something for you. Only at this year's conference will you be able to learn first-hand from the lessons of other experienced RIM professionals, allowing you to solve your organization's RIM challenges faster and more efficiently.

The ARMA 2003 Conference and Expo is the best way to help you gain and maintain the edge needed to succeed and to help your organization stay competitive in today's rapidly changing environment.

keynote keynote /key·note/ (ke´not) in homeopathy, the characteristic property of a drug that indicates its use in treating a similar symptom of disease.  speakers

Beginning with the preconference sessions and throughout the conference, you will have the opportunity to learn from leaders in the records and information management profession.

Two extraordinary keynote speakers are among the experts that will give you valuable insight into how technology, knowledge, business, and information management are converging con·verge  
v. con·verged, con·verg·ing, con·verg·es

v.intr.
1.
a. To tend toward or approach an intersecting point: lines that converge.

b.
 to improve the profession.

Information Challenges in the New FBI

William L. Hooton, Deputy Executive Assistant Director, Office of Records Management, Federal Bureau of Investigation Federal Bureau of Investigation (FBI), division of the U.S. Dept. of Justice charged with investigating all violations of federal laws except those assigned to some other federal agency.

Monday October 20

8:30 a.m.-10:15 a.m.

When the Federal Bureau of Investigation (FBI) discovered it had neglected to turn over 3,000-plus pages of records to the defense lawyers for Timothy McVeigh Timothy James McVeigh (aka Oklahoma City bomber April 23, 1968 – June 11, 2001), was a former American soldier who was convicted of eleven federal offenses and ultimately executed as a result of his role on the April 19, 1995, Oklahoma City bombing. , it got a big wake-up call. The agency needed serious help with its records management program. Enter William Hooton, the agency's new director of records management. Hooton, who helped introduce digital imaging to the Internal Revenue Service in the 1970s and to the National Records and Archives Administration in the 1980s, has been responsible for modernizing the FBI's records management program by leading the newly established Records Management Division. Since his initial appointment, Hooton has been promoted to the position of Deputy Executive Assistant Director with the additional responsibilities of rebuilding and managing the Information Resources (1) The data and information assets of an organization, department or unit. See data administration.

(2) Another name for the Information Systems (IS) or Information Technology (IT) department. See IT.
 Division and building a new division to manage all major projects within the FBI.

Instant Messaging--The New Record

Francis deSouza, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , IMlogic Inc.

Wednesday October 22

1:00 p.m.-2:00 p.m.

If you think managing e-mail is a challenge, you'll want to learn more about the next big communications technology--instant messaging, or IM. These words may bring images of AOL (A division of Time Warner, Inc., New York, NY, www.aol.com) The world's largest online information service with access to the Internet, e-mail, chat rooms and a variety of databases and services.  "buddies See buddy list. " to mind but the reality is that few applications, with the possible exception of e-mail, have caught on as rapidly as IM. There is an enormous promise for the use of IM as a business tool because the technology can speed communications, foster collaboration, and reduce the amount of e-mail in our inboxes. But how do we deal with it as a record? Concerns about IM center around the difficulty of controlling it and how to manage security and compliance requirements Compliance requirements are a series of directives established by United States Federal government agencies that summarize hundreds of Federal laws and regulations applicable to Federal assistance (also known as Federal aid or Federal funds).  within organizations that use it. deSouza, founder and CEO of IMlogic Inc., will present real-life applications of IM as well as address the challenges and solutions of IM as a record.

conference registration

Full Registration:
               Paid By August 23    Paid After August 23

Members                     $695                    $825
Non-members                 $895                  $1,025


One-Day Registration: $395 (Members and Non-members)

Preconference Seminars: $395 (Members and Non-members)

Preconference seminars will be held in the Boston Marriott Copley Place Copley Place is an enclosed shopping mall located in the Back Bay section of Boston, Massachusetts. It is part of a complex that includes office buildings, two hotels, and a parking garage. . Conference educational sessions and exposition exposition or exhibition, term frequently applied to an organized public fair or display of industrial and artistic productions, designed usually to promote trade and to reflect cultural progress.  will be held in the John B. Hynes Convention Center The John B. Hynes Veterans Memorial Convention Center located in Boston's Back Bay has 193,000 square feet (0 m) of exhibit space and can accommodate up to four concurrent events. . Check http://expo.arma.org for session descriptions, full program details, and registration form.
Sunday October 19

7:00 a.m.-5:00 p.m.     Registration Open
8:30 a.m.-6:00 p.m.     Bookstore and Net Connect Open
8:30 a.m.-Noon          ISG Networking Session at the Marriott and
                        Convention Center
10:30 a.m.-11:30 a.m.   Town Hall Meeting
Noon-6:00 p.m.          EXHIBIT HALL OPEN/Opening Ceremonies
Noon-1:30 p.m.          Lunch in Exhibit hall
1:00 p.m.-1:50 p.m.     AIEF Legal Obstacles to E-mail Message
                        Destruction--John Montana, J.D, and Tony Nash
1:00 p.m.-1:50 p.m.     How to Get the Most Out of ARMA
                        Membership--David Steward, CRM; Rick
                        Weinholdt; and Sue Myburgh, MSc, MIT

2:00 pm.-3:15 p.m.      Educational Seminars

                        Microsoft              Comparing Leading
                        SharePoint: The        RIM and E-RIM
                        Records Management     Software
                        Perspective            John Phillips, CRM,
                        Julie Gable, CRM,      FAI, CDIA
                        CDIA, LIT

                        Getting Beck to        Canadian Records
                        Work: The Role of      Retention
                        Records and IT         Requirements
                        in Business            Rhonda Healey
                        Resumption
                        Marvin Kabakoff,
                        Ph.D.; Denise
                        Pullen, CRM; Donna
                        Read; and Jill
                        Snyder, M.S.

                        Scared Straight:
                        E-mail Retention
                        and the Law
                        William Savarino,
                        Esq.

                        Integrating EDMS
                        and RMS in Support
                        of Procter &
                        Gamble's Healthcare
                        Business
                        Randy Moeller

                        Developing a Records
                        Retention Program
                        for Paper and
                        Electronic Records
                        Donald Skupsky,
                        J.D., CRM, FAI, MIT

                        2:00 p.m.-5:15 p.m.

                        From Zero to Hero:
                        Starting a Records
                        Management Program
                        from Scratch
                        Eugenia Brumm,
                        Ph.D., CRM, and Mike
                        Purington, CDIA

3:15 p.m.-4:00 p.m.     Refreshment Break in Exhibit Hall

4:00 p.m-5:15 p.m       Educational Seminars

                        Managing Legacy        Technology Solutions
                        Paper in an            for Managing
                        Electronic World       Unstructured Records
                        Sharon MacDonald,      Greg Kinne, and
                        CRM                    Angela Tayfun, CRM

                        E-mail                 Spoiliation of
                        Accountability and     Evidence: Innocent
                        Compliance: Issues,    or Guilty?
                        Trends, and            John Montana, J.D.
                        Alternatives
                        Priscilla Emery,
                        MIT, LIT

                        Networking:
                        Schmooze
                        It or Lose It!
                        Karen Susman

                        General Motors
                        Information Life
                        Cycle Management
                        Annette
                        Weller-Collison

                        Understanding
                        Obstacles to
                        Effective Electronic
                        Records Management
                        David Gaynon, CRM

6:00 p.m.-7:00 p.m.     ISG Reception at the Boston Marriott Copley
                        Place
6:00 p.m.-8:00 p.m.     ICRM Business Meeting and Reception at the
                        Marriott
8:00 p.m.-11:00 p.m     Welcome Party at the Boston Marriott Copley
                        Place


* welcome party

On the Waterfront * Boston Marriott Copley Place Sunday, October 19 * 8:00 p.m.-11:00 p.m.

Join your ARMA friends for food, fun, and music from "Tuxedo Junction" at the waterfront-themed welcome party,

Free tickets for all paid conference attendees. Additional tickets are available for $15.

Sponsored by ARMA International and Iron Mountain
Monday October 20

7:30 a.m.-5:00 p.m.    Registration and Net Connect Open
8:30 a.m.-10:15 a.m.   Opening Ceremonies/General Assembly
                       Information Challenges in the New FBI--William
                       L. Hooton
10:00 a.m.-5:30 p.m.   Exhibits Open
10:15 a.m.-10:45 a.m.  Refreshment Break in Exhibit Hall
10:30 a.m.-5:30 p.m.   Bookstore Open

10:45 a.m.-Noon        Educational Seminars

                       Using RFID             The Evolving Role
                       Technology to          and Competeecies of
                       Manage and Automate    Records and
                       Records                Information
                       Judy Tyler, CRM,       Managers
                       and Gene Hickok        Patrick Cunningham,
                                              CRM

                       Automatic              Learning to Sleep
                       Categorization:        with an Elephant:
                       What's Under the       Enterprise RMA
                       Covers                 Deployment
                       R. Kirk Lubbes,        Rachel Van Wingen,
                       CRM, CDIA, LIT, MIT    CRM

                       From the E-Mail        Implementing ISO
                       Server to the          15489 in a Global
                       Courtroom:             Fortune 100 Company
                       Controlling            Mary White-Dollmann,
                       Electronic Risk        CRM, MLIS; and Mike
                       Joan Feldman and       Popkin
                       Susan Hamman

                       Document Imaging:      Enabling
                       Who's Doing It and     Organizational
                       How to Get Started     Accountability with
                       Laritza Diaz           an Enterprise
                                              Records and Content
                                              Management Strategy
                                              Bob Little

Noon-2:00 p.m.         Lunch (on your own)
12:45 p.m.-1:45 p.m.   Candidate Forum

2:00 p.m.-4:00 pm      Educational Seminars

                       HIPAA Privacy Rule:    Recognizing Value
                       Six Months Later       from a Shared RM/DM
                       Ryan Barker and        Repository Canadian
                       Gary Clayton           Government
                                              Perspectives
                                              Cheryl McKinnon and
                                              Heather Gordon, MAS

                       Records Management     Managing Electronic
                       Experts Among          Messages: Policies
                       Experts: The RIM       and Technologies
                       REP Program            Susan Cisco, Ph.D.,
                       Richard Smith, CRM,    CRM, FAI; and
                       and Marty Nunn         Bob Guz

                       The CEO Is             Electronic Records
                       Listening: An          Management:
                       Update                 A Step-by-Step
                       Bob Williams, FAI;     Approach
                       Jim Coulson, CRM,      Laurie Fischer
                       FAI; Eugenia Brumm,
                       Ph.D., CRM; and
                       Donald Skupsky,
                       J.D., CRM, FAI, MIT

                       Preserving             Competitive
                       Electronic Records:    Intelligence:
                       Research Findings      Bridging
                       and Practical          Organizational
                       Approaches             Boundaries
                       Luciana Duranti,       Sue Myburgh, MSc,
                       Ph.D.; and Marc        MIT
                       Fresko, MA, Ceng,
                       MBCS

4:00 p.m.-4:45 p.m.    Refreshment Break in Exhibit Hall
5:30 p.m.-8:30 p.m.    Awards Event
9:00 p.m.-Midnight     Canadian Party at the Marriott


* awards event

Don't miss a night of dinner, music, fellowship fellowship Graduate education A post-residency training period of 1–2 yrs in a subspecialty–eg, hand surgery, which allows a specialized physician to develop a particular expertise that may have a related subspecialty board; fellowship time is often , and celebration at the ARMA International Awards, 5:30 p.m.-8:30 p.m., Monday, October 20. Share in the excitement as Chapter of the Year, ISG ISG Iraq Study Group
ISG Iraq Survey Group
ISG International Steel Group
ISG Integrated Security Gateway
ISG Information Systems Group
ISG Information Systems Group (IBM)
ISG Integrated Starter/Generator
 of the Year, Britt britt  
n.
Variant of brit.

Noun 1. britt - the young of a herring or sprat or similar fish
brit

young fish - a fish that is young

2.
 Literary, and the ARMA Fellows awards are presented. Be sure to purchase your ticket for the awards event and dinner.
Tuesday October 21

8:00 a.m.-5:00 p.m.    Registration and Net Connect Open
8:30 a.m.-5:00 p.m.    Federal Government Day (for session
                       information see opposite page)

8:30 a.m.-9:45 a.m.    Educational Seminars

                       Partnering with        Records Management
                       Your Attorney in       Requirements in the
                       the Age of New         Enterprise
                       Technology             Michael Osterman
                       Susan Goodman, MLS,
                       CRM

                       The Realities of ERM   Enterprise ERM:
                       Software               A Bold New Strategy
                       Implementation         Jim Coulson, CRM,
                       Julie Gable, CRM,      FAI
                       CDIA, LIT

                       Accessing Your         Use of Electronic
                       Electronic Archives    Taxonomy
                       in 5, 50, 500          Applications in
                       Years                  Records Management
                       Jesse Wilkins, EDP,    Angela Tayfun, CRM
                       CDIA+, LIT, ICP

                       Tho Who, What, When,   ISO Registration:
                       Where, and Why of      Opportunities for
                       Records and            Records Management
                       Information            Susan Chapdelaine,
                       Protection             MLS
                       Virginia A. Jones,
                       CRM

9:30 a.m.-2:00 p.m.    Exhibits and Bookstore Open (FINAL DAY)
9:45 a.m.-10:30 a.m.   Refreshment Break in Exhibit Hall

10:30 a.m.-
  11:45 a.m.           Educational Seminars

                       Fram Start to          Do the Right Thing!
                       Finish and All the     Records Managers
                       In-Betweens:           and Ethics
                       Implementation of      Alan Andolsen,
                       an EDMS & RMA          CMC, CRM
                       Donna Read and
                       Meg Duncan

                       E-mail Management      XML for Records
                       for Financial          Managers
                       Services:              Bill Greathouse
                       Supervisory and
                       Archiviug issues
                       Tom Utiger

                       How Others Manage      Request for
                       Content: A Global      Proposals (RFP)
                       Study from Various     Fundamentals for
                       Disciplines            Recordkeeping
                       Stephen Goodfellow,    Systems
                       MIT, LIT, CDIA         Gilles Legare

                       Front-End Records      Successfully Selling
                       Management             What Nobody Wants
                       Larry Tate, CDIA,      Christopher Olsen,
                       MCSE                   CRM

Noon-2:00 p.m.         Lunch (on your own)

2:00 p.m.-3:15 p.m.    Educational Seminars

                       Preparing for the CRM Exam, Part 1-5
                       Donald Schewe, Ph.D., CRM, FAI

2:00 p.m.-4:00 p.m.    Poster Session Open

                       How to Win Converts    20 Web Sites Every
                       to Your RIM            RIM Professional
                       Initiatives            Should Know About
                       Sam McCollum, CRM,     William Priest
                       MBA

                       Integrating Imaging    Earn a Degree on
                       with Law               the Internet:
                       Enforcement Records    Distance Education
                       Daniel Lucarini        for Archivists and
                                              Records Managers
                                              Albin Wagner,
                                              Patricia Franks,
                                              and Mary Welch

                       Assessing Records
                       and Information
                       Risks
                       Victoria Lemieux,
                       Ph.D.

                       2:00 p.m.-5:00p.m.

                       RIM/IT Partnership:    Mock Trial: The RIM
                       The Keystone of        Team Before Judge
                       Practical              and Jury
                       Electronic             Steven Brower, John
                       Records Systems        Isaza, and Kenneth
                       Cheri Adams and        Berman
                       Ed Churchill

                       Privacy Issues         The Process Analysis
                       Panel: An              and Evaluation for
                       International          Records Management
                       Perspective            Operations
                       Gary Clayton           Bill Millican

                       Benchmark This!        Electronic Records
                       Processes,             Retention: How
                       Challenges, and        to Sell and
                       Goals                  Implement
                       Richard Smith, CRM;    David Stephens,
                       Linda Joshua; and      CRM, FAI, CMC
                       Tina Torres, P.M.P

                       SOS: Managing Your
                       Desktop Without a
                       Magician
                       Barb Rike, CRM

3:15 p.m.-3:45 p.m.    Refreshment Break

3:45 p.m.-5:00 p.m.    Educational Seminars

                       Preparing for the CRM Exam, Part 6
                       Arlene Motz, CRM, Ph.D.


* poster sessions A poster session is the juried presentation of research information by representatives of several research teams at a congress or conference with an academic or professional focus. These are particularly prominent at scientific conferences such as medical congresses.

NEW this year! ARMA is excited to offer attendees this engaging and unique format. Poster sessions are an innovative way for presenters to communicate more intimately with conference attendees, providing a quick way to learn about a project, case study, or new research. Less formal than traditional break-out sessions, poster sessions facilitate a relaxed interaction between presenter and attendee at·tend·ee  
n.
One who is present at or attends a function. See Usage Note at -ee1.


attendee
Noun

a person who is present at a specified event

Noun 1.
. Come any time between 2:00 p.m. and 4:00 p.m.
Wednesday October 22

8:00 a.m.-Noon         Registration and Net Connect Open

8:30 a.m.-9:45 p.m.    Educational Seminars

                       The "Big Dig":         Sarbanes-Oxley:
                       Managing the           An Update
                       Records of the         Rae Cogar, J.D.,
                       Largest Public         and Frank Moore
                       Works Project in
                       North American
                       History
                       Howard Corey

                       Anatomy of a Failed    Electronic Document
                       Project and Lessons    Control: An
                       Learned to Avoid It    Implementation Case
                       Bruce White, CRM,      Study
                       PMP                    Janis Wilson, MLS,
                                              CRM

                       Help Desk: Friend      Optimize Your
                       or Foe?                Content Management
                       Adam Herbst            Solution with XML
                                              Jean-Paul Chauvet

                       8:30 a.m.-11:30 a.m.

                       Information            The View from Both
                       Security and Fraud     Sides of the Table:
                       Protection             Management and the
                       Utilizing RIM          Records Manager
                       Principles             Stephen Thompson,
                       Carmen Brandt, CRM,    CRM, and Anna
                       CDIA                   Nusbaum, CRM

9:45 a.m.-10:15a.m.    Refreshment Break

10:15 a.m.-
  11:30 a.m.           Educational Seminars

                       Getting Started with   Integrated Document
                       Web-based Records:     Management/Records
                       Archival Appraisal     Management: Best
                       and Preservation       Practices and
                       Nancy Deromedi         Technologies
                                              Lloyd Dugan, MBA

                       Building a Compliant   E-Records Enabling
                       Records Management     Your Business
                       Program                Systems: New
                       Randy Kahn, Esq.       Players, New
                                              Approach?
                                              Bruce Miller, MBA

                       Facility Closures,     European Strategic
                       Mergers, and           Initiatives and
                       Acquisitions: Tips     Adoption of
                       on Purging, Moving,    Electronic Records
                       and Merging Files      Management
                       William J. Priest,     Martin Waldron
                       CRM

Noon-1:00 p.m.         Association Luncheon
1:00 p.m.-2:00 p.m.    General Assembly
                       Instant Messaging--The New Record--Francis
                       deSouza
2:00 p.m.              Conference Adjourns


fed day information

Tuesday October 21 * John B. Hynes Convention Center, Boston

This is a time of dramatic change in the U.S. federal government and federal records management. Changes in how government works and new legislative mandates are driving major revisions in how records are created, managed, used, and preserved.

In this session, the U.S. National Archives National Archives, official depository for records of the U.S. federal government, established in 1934 by an act of Congress. Although displeasure concerning the method of keeping national records was voiced in Congress as early as 1810, the United States continued  and Records Administration (NARA Nara (nä`rä), city (1990 pop. 349,349), capital of Nara prefecture, S Honshu, Japan. An ancient cultural and religious center, it was founded in 706 by imperial decree and was modeled after Chang'an (see Xi'an), the capital of T'ang China. ) will brief participants on what it and federal records managers are doing to manage the changes successfully, including new and revised policies and procedures Policies and Procedures are a set of documents that describe an organization's policies for operation and the procedures necessary to fulfill the policies. They are often initiated because of some external requirement, such as environmental compliance or other governmental  for appraising and scheduling records, results of recent technology initiatives funded by the National Historical Publications and Records Commission (NHPRC NHPRC National Historical Publications and Records Commission ), NARA's Electronic Records Archives, and ways in which the Bush administration's e-government initiatives and the E-Government Act are affecting records management in the federal sector.

NARA Updates and Records Management Initiative

Paul Wester, Director, Life Cycle Management Division

Lewis Bellardo, Assistant Archivist of the United States The Archivist of the United States is the chief official overseeing the operation of the National Archives and Records Administration. The first Archivist, R.D.W. Connor, began serving in 1934, when the National Archive was established by Congress.

E-Government/E-Records

Nancy Allard, Senior Policy Specialist, Office of the Archivist ARCHIVIST. One to whose care the archives have been confided.

Mark Giguere, Lead, Information Technology (Policy and Planning)

Dyung Le, Director, Systems Engineering Division, Electronic Records Archives

National Historical Publications and Records Commission (NHPRC) Projects

Max Evans This article or section needs copy editing for grammar, style, cohesion, tone and/or spelling.
You can assist by [ editing it] now.
, Director, NHPRC

NARA Regional Activities

Diane LeBlanc, Regional Administrator, Northeast Region

preconference events

ARMA International is proud to feature two outstanding preconference tracks this year, each focused on specific areas within the records and information management profession.

Spanning the Discipline: Information Management In the Legal Environment

Sponsored by the Legal ISG of ARMA International

This year's preconference track will focus on records retention issues, including electronic records, centralized cen·tral·ize  
v. cen·tral·ized, cen·tral·iz·ing, cen·tral·iz·es

v.tr.
1. To draw into or toward a center; consolidate.

2.
 vs. decentralized de·cen·tral·ize  
v. de·cen·tral·ized, de·cen·tral·iz·ing, de·cen·tral·iz·es

v.tr.
1. To distribute the administrative functions or powers of (a central authority) among several local authorities.
 file management systems, intellectual property records management issues, and assessing media options for managing and storing records, just to name a few.

Records and Information Management: The Foundation

Mark Langemo, Ph.D., CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. , FAI

This comprehensive two-day seminar lays the foundation for a successful records management approach. Full of practical information and learning activities, attendees will come away with an understanding of how to manage a successful organizationwide records program, recognize the legal issues involved with records retention, improve or develop a filing system, and maximize new technology use.
Friday October 17

8:30 a.m.-4:30 p.m.    Preconference Seminars at the Marriott

                       Records and Information Management: The
                       Foundation
                       Presented by Mark Langemo, CRM, FAI

                       Spanning the Discipline: Information
                       Management in the Legal Environment
                       Sponsored by the Legal Sector of the ARMA
                       International ISG Program

Noon-1:00 p.m.         Preconference Seminar Luncheon (provided)

Saturday October 18

8:30 a.m.-11:30 a.m.   Region Meetings at the Marriott
8:30 a.m.-4:00 p.m.    International Day at the Marriott

8:30 a.m.-4:30 p.m.    Preconference Seminars at the Marriott

                       Records and Information Management: The
                       Foundation
                       Presented by Mark Langemo, CRM, FAI

                       Spanning the Discipline: Information
                       Management in the Legal Environment
                       Sponsored by the Legal Sector of the ARMA
                       International ISG Program

Noon-1:00 p.m.         Preconference Seminar Luncheon (provided)
3:00 p.m.-6:00 p.m.    Registration, Bookstore, and Net Connect Open
                       at Hynes Convention Center
5:00 p.m.-6:00 p.m.    First-Time Attendees Orientation at the
                       Marriott


Around Boston

Boston is a city of neighborhoods that are well-connected by an old but reliable subway subway: see rapid transit.
subway

Underground railway system used to transport passengers within urban and suburban areas. The first subway line, 3.
 system.

Originally underwater Underwater

1. The condition a call option is in when its strike price is higher than the market price of the underlying stock.

2. The condition a put option is in when its strike price is lower than the market price of the underlying stock.
 and part of the Charles River Charles River

River, eastern Massachusetts, U.S. The longest river wholly in the state, it flows into Boston Bay after a course of about 80 mi (130 km). Navigable for about 7 mi (11 km), its estuary separates the cities of Boston and Cambridge.
, Back Bay was filled in and developed for 30 years, beginning in 1856. Today, the former mud basin offers graceful grace·ful  
adj.
Showing grace of movement, form, or proportion: "Capoeira is a graceful ballet of power and control, artists kicking and jumping in synchronized movement" Alisa Valdes.
 Victorian town houses and brownstone brownstone, red to brown variety of sandstone. Its unusual color is caused in some instances by the presence of red iron oxide which acts as a cement, binding the sand grains together.  residences, chic shopping areas, and trendy restaurants. Newbury Street is lined with distinctive art galleries, boutiques, cafes, restaurants, and exclusive stores and is just one block from Hynes Convention Center. At the end of Newbury lies The Prudential Prudential is the name of two different companies and buildings named after them:

Companies:
  • Prudential plc is a United Kingdom-based financial services company.
  • Prudential Financial, Inc.
 Skywalk Observation Deck Ob`ser`va´tion deck

1. A room or platform at a high point in a tall building with a broad view of the surrounding area. It is often an outdoor platform, but is sometimes indoors in a room with large windows to accommodate viewing.
 & Exhibit. The 50th floor of Prudential Tower The Prudential Tower, also known as the Prudential Building or, colloquially, as The Pru,[1][2], part of the Prudential Center complex, is Boston's second-tallest skyscraper (after the John Hancock Tower). Floor space within the tower stands at 1. , 800 Boylston Street Boylston Street is the name of a major east-west thoroughfare in the city of Boston, Massachusetts and its western suburbs. It begins at its eastern end in central Boston as the continuation of Essex Street at the intersection of Tremont, and forms the southern boundary of Boston , offers the only 360-degree view of Boston and beyond from more than 700 feet up.

From the red-bricked sidewalks and cobblestoned streets to its 18th- and 19th-century townhouses and mansions, some of which were designed by Charles Bulfinch Charles Bulfinch (August 8 1763 – April 15 1844) was an early American architect, and regarded by many as the first native-born American to practice architecture as a profession. That distinction is also claimed for Robert Mills. , Beacon Hill Bea·con Hill  

An area of Boston, Massachusetts, noted for its historic residences, brick sidewalks, and picturesque mews.

Noun 1. Beacon Hill - a fashionable section of Boston; site of the Massachusetts capital building
 is quintessentially New England New England, name applied to the region comprising six states of the NE United States—Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, and Connecticut. The region is thought to have been so named by Capt. . The architecturally minded will notice the purple-tinted windowpanes, gas street lanterns, and wrought-iron grillwork grill·work  
n.
Material formed into grilles or a grille.

Noun 1. grillwork - mesh netting made of wires
wirework
, and no visitor will want to miss the Massachusetts State House The Massachusetts State House, also called the New State House, is the state capitol and seat of government of the Commonwealth of Massachusetts. It is located at Boston in the Beacon Hill neighborhood. , which is recognizable by its beautiful golden dome.

Boston's Chinatown is the third-largest Asian neighborhood in the country. If you're looking for Looking for

In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with.
 luxurious fabrics, jade, porcelain porcelain [Ital. porcellana], white, hard, permanent, nonporous pottery having translucence which is resonant when struck. Porcelain was first made by the Chinese to withstand the great heat generated in certain parts of their kilns. , exotic foods, herbs/spices, and late-night dining, stop here.

Copley Square Copley Square, named for the American portraitist John Singleton Copley (1738 – 1815), is located in the Back Bay neighborhood of Boston, Massachusetts. A bronze statue of Copley, by sculptor Lewis Cohen, is located on the northern side of the square.  is just a short subway stop away from Beacon Hill and a must-see for those with a love for architecture. The Trinity Church Trinity is a commonly used name for Christian churches, especially within the Anglican and Russian Orthodox traditions.

Trinity Church may refer to:
  • Trinity Church, Boston
  • Trinity Church, New York
  • Trinity Church, Pittsburgh
 of Boston is a Romanesque-styled beauty, and across the street sits the neo-classical Boston Public Library Boston Public Library, founded in 1852, chiefly through the gift of Joshua Bates. It is the oldest free public city library supported by taxation in the world. Its present building on Copley Square, designed by McKim, Mead, and White, was completed in 1895. , another popular tourist stop. Copley Square also is home to Boston's tallest building, the John Hancock Tower For the tower in Chicago, see .

Three different buildings in Boston, Massachusetts, have been known as the "John Hancock Building". All were built by the John Hancock Insurance companies.
. For a fee, visitors can go to the top and survey the city from the sky. On a clear day, you can see as far as 70 miles away.

Downtown, you'll find Faneuil Hall Faneuil Hall (făn`əl, făn`yəl), public market and hall in Boston, Mass. Given to the city by the merchant Peter Faneuil in 1742, the building burned in 1761 but was rebuilt. , a lively, colorful marketplace featuring restaurants and gift, clothing, and gourmet shops in three restored buildings from the 180Os. Street performers often entertain outside. The Quincy Market Quincy Market is a historic building in a shopping center called Faneuil Hall Marketplace in downtown Boston, Massachusetts. It was constructed 1824–1826 and named in honor of Mayor Josiah Quincy, who organized its construction without any tax or debt.  building is filled with food stalls offering everything from international delicacies This is a List of national delicacies. This list is sorted from where the food originated from. Many of these dishes may be normal to one culture, however to other cultures may seem bizarre.

A delicacy is a food that is particularly prized within a given culture.
 to fast food. Don't miss Downtown Crossing Downtown Crossing is a shopping district in Boston, Massachusetts, located due south of the Boston Common and west of the Financial District. It features large department stores as well as restaurants, music stores, souvenir sellers, general retail establishments, and many street , a shoppers' paradise that is completely blocked off to traffic and features Filene's Basement Filene's Basement, also called The Basement, is a Massachusetts-based chain of department stores owned by Retail Ventures, Inc. The oldest off-price retailer in the United States, The Basement , a Boston landmark.

The Boston Red Sox The Boston Red Sox are a professional baseball team based in Boston, Massachusetts. The Red Sox are a member and currently champions of the Eastern Division of Major League Baseball’s American League. From to the present, the Red Sox have played in Fenway Park. , the Museum of Fine Arts Museum of Fine Arts, Boston, chartered and incorporated (1870) after a decision by the Boston Athenaeum, Harvard, and the Massachusetts Institute of Technology to pool their collections of art objects and house them in adequate public galleries. , Symphony Hall There are a number of concert halls known as Symphony Hall. Among the best known are:
  • Symphony Hall in Allentown, Pennsylvania in the United States
  • Symphony Hall, Birmingham
  • Symphony Hall, Boston
  • Symphony Hall, Phoenix
  • Symphony Hall, Springfield
, and Harvard Medical School Harvard Medical School (HMS) is one of the graduate schools of Harvard University. It is a prestigious American medical school located in the Longwood Medical Area of the Mission Hill neighborhood of Boston, Massachusetts.  dominate The Fenway neighborhood.

The North End is the city's oldest residential area. Here, visitors will find the best homemade home·made  
adj.
1. Made or prepared in the home: homemade pie.

2. Made by oneself.

3. Crudely or simply made.

Adj. 1.
 pastas, fresh breads, pastries, and cappuccino cap·puc·ci·no  
n. pl. cap·puc·ci·nos
Espresso coffee mixed or topped with steamed milk or cream.



[Italian,
. It's also home to two of the Freedom Trail's most-visited sites--Paul Revere's house and the Old North Church.

Lined with brick bow-front town houses, most of which were built in the mid-1800s, the South End showcases the largest Victorian residential area in the country. Here you'll see distinguished homes with hidden backyards and overhanging balconies. It is also a good place to find jazz clubs This is a list of notable venues where jazz music is played. It includes clubs, dancehalls and historic venues as well. It can or may never satisfy any objective standard for completeness. Revisions and additions of , existing articles are welcome. .

The South Boston Waterfront District is full of condos, marinas It may never be fully completed or, depending on its its nature, it may be that it can never be completed. However, new and revised entries in the list are always welcome. Australia
Victoria
, hotels, artists' lofts, restaurants, and museums that dot the Boston waterfront. Museums include the Children's Museum Children's museums are institutions that provide exhibits and programs that stimulate informal learning experiences for children. In contrast with traditional museums that typically have a hands-off policy regarding exhibits, children's museums feature interactive exhibits that are  and the Boston Tea Party Boston Tea Party, 1773. In the contest between British Parliament and the American colonists before the Revolution, Parliament, when repealing the Townshend Acts, had retained the tea tax, partly as a symbol of its right to tax the colonies, partly to aid the  Ship. The New England Aquarium The New England Aquarium, located in Boston, Massachusetts is one of the most prominent and popular public aquariums in the United States. Founded in 1969 on the city's waterfront, it is considered one of the first modern public aquariums and is credited with revolutionizing the  and Christopher Columbus Waterfront Park Waterfront Park can refer to any of a number of parks on a river or other body of water, including:
  • Tom McCall Waterfront Park along the Willamette River in Portland, Oregon.
  • Louisville Waterfront Park along the Ohio River in Louisville, Kentucky, which opened in 1999.
 also are nearby.

The Theatre District boasts Broadway shows, opera, ballet, comedy, and restaurants galore.

hotel information

Where to Stay

After a busy day of conference activities, you'll want a comfortable place to rest your weary feet. Lucky for you, ARMA International has reserved special rates for conference attendees at some of Boston's most popular hotels, and most are located just minutes from the Hynes Convention Center.

Hotels and rates for the 2003 ARMA Conference in Boston are as follows:

Boston Marriott Copley Place (Headquarters Hotel)

$234 single/$254 double/$20 each additional person

(limited government rooms)

Sheraton Boston Hotel

$229 S/$249 D/$20 each additional person

(limited government rooms)

Westin Copley Place Hotel

$256 S/$276 D/$20 each additional person

Hilton Boston Back Bay Hotel

$205 $/$220 D/$15 each additional person

The MidTown mid·town  
n.
A central portion of a city, between uptown and downtown.


midtown
Noun

US & Canad the centre of a town
 Hotel

$195 S/$205 D/$10 each additional person

The official conference housing form, with which room reservations must be made, are now available on the ARMA Web site (http://expo.arma.org). To get the special ARMA rates, all reservations must be made through the Boston Housing Bureau.

Experience the convergence of technology, knowledge, business, and information management

October 19-21, 2003

John B. Hynes Convention Center

Hall C & D

ARMA 2003 Expo is the records and information management event of the year! This exciting event is a must if you're looking for records management solutions, systems integration, software packages, and the latest technology tools that can help you leverage your organization's information and knowledge assets. Here, all in one place, you can browse (1) To view the contents of a file or a group of files. Browser programs generally let you view data by scrolling through the documents or databases. In a database program, the browse mode often lets you edit the data. See Web browser.  more than 300 booths and see the technology that is revolutionizing records and information management!

This year KMPro Society and Disaster Recovery Institute will be holding meetings in conjunction with the ARMA Annual Conference and Expo. This means more exhibitors displaying knowledge management and disaster recovery-related products and services, which will benefit all records and information management (RIM) professionals in attendance. Just one more reason the ARMA International Expo is the premier international RIM event!

Get all the details at http://expo.arma.org!

Sunday October 19

Noon-6:00 p.m.

Monday October 20

10:00 a.m.-5:30 p.m.

Tuesday October 21

9:30 a.m.-2:00 p.m.
COPYRIGHT 2003 Association of Records Managers & Administrators (ARMA)
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2003, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Title Annotation:Association of Records Managers and Administrators International's 48th Annual Conference and Expo
Publication:Information Management Journal
Geographic Code:1USA
Date:Jul 1, 2003
Words:3950
Previous Article:Managing electronic records in modern business.(Electronic Records Retention: New Strategies far Data Life Cycle Management)(Book Review)
Next Article:RIM's relevance in the global business environment.(In focus: a message from the editors)(Records and information management )
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