GOAL Digital Academy Select Norstan CDG.

Business Editors/High-Tech Writers

MINNEAPOLIS--(BUSINESS WIRE)--April 6, 2004

Enhancing student and teacher safety with Norstan's NIPA(TM)

Status Alert

Norstan, Inc. (Nasdaq:NRRD), a leading provider of communications technology solutions and services, today announced the Norstan Convergence Development Group (Norstan CDG), a business unit of Norstan Communications, Inc., has been selected by GOAL Digital Academy, an Ohio public charter school, to implement an IP Telephony application that enhances their campus security.

The GOAL Digital Academy is a premier distance-learning center serving K-12 students in Mount Gilead and Morrow County, Ohio. Students attending the Academy receive all curriculums via the Internet, interacting with teachers and classmates via e-mail, instant messaging, bulletin boards and occasional personal instruction. GOAL needed an IP application that would ensure security for their web servers and other technology used for instruction.

Using NIPA(TM) Status Alert, Norstan CDG provided GOAL with a system that provides this needed security 24X7 / 365 days a year. Window and door sensors were installed in key, secure areas. Wireless receivers were placed throughout the campus and integrated with the NIPA(TM) Status Alert application. If unauthorized access is attempted to a secured location, the Norstan CDG solution generates an immediate call to the Academy Director's cellular phone.

"Online learning requires a high level of capital investment," said Laura Chervenak, Director of GOAL Digital Academy. "If web servers or other equipment aren't secure, the entire school's infrastructure is at risk. With our Norstan CDG Status Alert system, we know everything that is happening in our computer labs all the time."

NIPA(TM) Status Alert Module is part of the Norstan CDG product portfolio and is an add-on module to the Norstan IP Appliance (NIPA) server. NIPA(TM) Status Alert enables organizations who utilize IP Telephony to operate more efficiently by monitoring diverse components and systems within a building or campus, allowing for a wide variety of existing systems and devices to be utilized more effectively.

"By adding a specialized application to their IP telephony platform, GOAL now has an early warning system that will enhance the security of their communications equipment," said Kevin Brown, vice president of Norstan CDG. "This Norstan CDG IP application has maximized their IP telephony investment by uniquely addressing a critical challenge they face every day."

Norstan Convergence Development Group (Norstan CDG), a business unit of Norstan Communications, Inc., designs and develops business-impacting applications for IP telephony, including the NIPA(TM) appliance, Norstan CDG BossAdmin(TM), Norstan CDG Softphone, and Norstan CDG Guest Management Services for hotels. To learn more about the Norstan CDG and its products and services, visit their web site at www.norstancdg.com.

Norstan, Inc. (Nasdaq:NRRD) - A full-service communications solutions company that delivers voice and data technologies and services, and remanufactured equipment to select corporate end-users and channel partners. Norstan also offers a full range of technologies for call center design, messaging, infrastructure, conferencing and mobility. Norstan has offices throughout the U.S. and Canada. To learn more, visit the Norstan website at www.norstan.com.

Cautionary Statement Under the Private Securities Litigation Reform Act of 1995

This release contains forward-looking statements within the meaning of the Private Securities Litigation Acts of 1995. A number of factors should be considered in conjunction with the above forward-looking statements, including changes in economic and market conditions, factors related to the development of new technologies, product pricing, industry regulation, management of growth, the integration of regulation, management of growth, the integration of acquisitions, and other factors set forth in cautionary statements included in Norstan's 2003 Annual Report on Form 10-K and other documents filed with the Securities and Exchange Commission. Readers are cautioned not to place undue reliance on forward-looking statements, which reflect management's analysis only as of the date of this release. The company undertakes no obligation to update these forward-looking statements to reflect events and circumstances that may arise after the date of this release. Disclosure of revenue dollars are not intended to reflect materiality, and are subject to confidentiality provisions and customer consent.

Norstan and associated product names are trademarks or registered trademarks of Norstan, Inc. in the United States and/or other countries. All other products and services mentioned in this document may be trademarks of the companies with which they are associated.