GNi Appoints William B. Hanegan as Director of IT.SAN JOSE San Jose, city, United States San Jose (sănəzā`, săn hōzā`), city (1990 pop. 782,248), seat of Santa Clara co., W central Calif.; founded 1777, inc. 1850. , Calif. -- Global Netoptex, Inc. (GNi), a leading provider of customer-centric managed services An umbrella term for third-party monitoring and maintaining of computers, networks and software. The actual equipment may be inhouse or at the third-party's facilities, but the "managed" implies an ongoing effort; for example, making sure the equipment is running at a certain quality , today announced that William B. Hanegan has been appointed to the newly-created position of director of information technology. Reporting directly to company CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. Derek Wise, Hanegan will be responsible for overseeing the company's IT and engineering teams and will have direct responsibility for prioritizing projects, managing budgets, implementing technologies and instituting innovations that improve customer satisfaction. Previously, Hanegan was director of information security at Randall Boyd Corporation where he provided complete strategic oversight and coordinated practice lead and management functions. He successfully managed the growth of the company's business risk management consulting Noun 1. management consulting - a service industry that provides advice to those in charge of running a business service industry - an industry that provides services rather than tangible objects practice and developed and implemented information security programs for several Fortune 500 companies. Earlier positions include manager of network services for Adecco, manager of network engineering for Ross Systems, Inc. and manager of technical services for Aames Financial Corporation. "Our main focus is customer satisfaction," said Wise. "Hanegan understands the critical importance of using technology in innovative ways to increase that satisfaction. He'll also be overseeing the technical budget to ensure we get the maximum impact from every dollar spent, both for our clients and for our company." Hanegan earned a B.S. degree in computer science from Louisiana State University Louisiana State University and Agricultural and Mechanical College, generally known as Louisiana State University or LSU, is a public, coeducational university located in Baton Rouge, Louisiana and the main campus of the Louisiana State University System. , Baton Rouge. Additional education includes Cisco Switching and Routing, Microsoft Servers, UNIX UNIX Operating system for digital computers, developed by Ken Thompson of Bell Laboratories in 1969. It was initially designed for a single user (the name was a pun on the earlier operating system Multics). , and Carnegie Mellon CIRT CIRT Computer Incident Response Team CIRT Critical Incident Response Team CIRT Camara Nacional de La Industria de Radio y Television (Mexican Association of Broadcasters) CIRT Central Institute of Road Transport Team Design as well as other advanced technical courses. About Global Netoptex, Inc. (GNi) Global Netoptex, Inc. (GNi) is a leading provider of customer-centric managed Internet services that extend customers' infrastructure while dramatically reducing their total cost of ownership (TCO (1) (Total Cost of Ownership) The cost of using a computer. It includes the cost of the hardware, software and upgrades as well as the cost of the inhouse staff and/or consultants that provide training and technical support. See ROI. ). GNi provides the expertise, resources and solutions to meet and exceed customers' unique onsite and off-site requirements. Services include wired and wireless connectivity, world-class network security, disaster recovery, comprehensive server management and hosting, networking operations and management, and network consulting. GNi's unique P.O.W.E.R. (Process Organized with Efficient Resources) methodology delivers consistent levels of excellence for efficiently managing peak loads and guaranteeing uptime. For more information, visit http://www.gni.com. |
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