GMAC Commercial Mortgage Shared Services' Private Label Systems Meet SysTrust Standards.

Business Editors

HORSHAM, Pa.--(BUSINESS WIRE)--July 24, 2002

GMAC Commercial Mortgage (GMACCM), a leading financial solutions provider for the global commercial real estate industry, today announced that it has met the SysTrust Principles and Criteria for Systems Reliability for their Private Label Systems maintained by the Shared Services division. The Private Label Systems include a web hosting and imaging system for private label customers. GMACCM Shared Services is one of only 16 companies nationwide and one of the first businesses in the real estate finance industry to meet the SysTrust Principles and Criteria developed by the American Institute of Certified Public Accountants (AICPA) and the Canadian Institute of Chartered Accountants (CICA). The Private Label Systems attestation, conducted by the independent accounting firm PricewaterhouseCoopers LLP, covered the period June 1 through June 30, 2002.

The GMACCM SysTrust examination of system reliability encompasses four key principles: integrity, security, availability and maintainability. It is designed to increase the confidence of management, customers and business partners in the systems that support a business or activity. Only those systems that demonstrate the highest level of control and are able to operate without material error, fault or failure over the examination period meet the SysTrust criteria.

During the rigorous examination process, GMACCM's Servicing and Information Technology Groups met regularly with PricewaterhouseCoopers auditors and provided technical and operations documentation for inspection as well as detailed walk-throughs of the processes and key controls.

"Meeting the SysTrust Principles and Criteria demonstrates GMACCM's technology leadership position in the financial industry and our continued dedication to our customers," said Niraj Patel, Chief Information Officer of GMACCM. "We are committed to maintaining the highest levels of availability, integrity, maintainability and security for the web hosting and imaging systems we provide."

"Customers of GMACCM Shared Services Private Label Systems demand that their data be secure and available, and the SysTrust examination demonstrates that we are meeting and exceeding that need," said Michael Lipson, Executive Vice President, Servicing. "This achievement marks another important milestone in our continuous efforts to exceed customer expectations."

GMACCM Shared Services currently provides private label services for institutional investors with an aggregate loan volume of $17.2 billion. Shared Services also offers a variety of individually priced functions: Servicing Accounting, Loan Administration, Collateral Administration, Client Relations and Data Base Management. Under a "Smart Partnering" arrangement, investors have the option of retaining certain functions and outsourcing others.

GMAC Commercial Mortgage, a wholly owned subsidiary of GMAC Commercial Holding Corp, is the leading U.S. financial solutions provider serving commercial real estate borrowers and investors seeking relationship-based advice and consultation. GMACCM is an industry leader in loan origination, servicing, asset management and securitization of commercial mortgages. The diverse lending and servicing specialist and its affiliates have more than 85 offices worldwide. GMACCM has a servicing portfolio exceeding $154 billion and provides a variety of financing products and services including permanent, interim and construction lending, with specialized lending units focused on healthcare and hospitality as well as e-commerce offerings through Internet commercial mortgage lending.