GL Communicator. (Management News and Products).Gordano Ltd., have announced the availability of GLCommunicatora. which is designed to support customer relationship management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) activities through a suite of CRM-focused tools, including dynamic message personalisation, file management, archiving, and database maintenance modules. The solution is scaleable and utilises ODBC (Open DataBase Connectivity) A database programming interface from Microsoft that provides a common language for Windows applications to access databases on a network. to enhance new and legacy database systems with CRM capabilities. Capable of handling mass email distributions, GLCommunicator, features security features, automatic task restart and recovery mechanisms and a 'returned email' management system. It can also be configured to deliver individually tailored messages to millions of customers using Mail Meta Language (MML MML - Human-Machine Language. A language from ITU-T for telecommunications applications. It has a complex natural-language syntax. [CCITT Recommendations Z.311-Z.318, Z-341, Nov 1984]. ) substitutions based on any fields from a user's existing ODBC or local database. GLCommunicator Also features a powerful job concentration technology (JCT JCT Junction JCT Jerusalem College of Technology JCT Joint Contracts Tribunal (UK build contracts governing body) JCT Journal of Coatings Technology JCT John Christner Trucking JCT Journal of Curriculum Theorizing ) that consolidates similar tasks into one job, then processes them in a single operation - providing users with rapid response times on mailing lists An automated e-mail system on the Internet, which is maintained by subject matter. There are thousands of such lists that reach millions of individuals and businesses. New users generally subscribe by sending an e-mail with the word "subscribe" in it and subsequently receive all new with any number of subscribers. www.gordano.co.uk |
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