Fujitsu Selects RPA Wireless To Connect with Its Mobile Workforce in the Field.Business Editors JERSEY CITY, N.J.--(BUSINESS WIRE)--Feb. 25, 2003 Fujitsu Transaction Solutions Inc. has selected RPA RPA Remote Patron Authentication RPA Rural Payments Agency (UK Department of Environment, Food and Rural Affairs) RPA Replication Protein A RPA RNAse Protection Assay RPA Regional Plan Association RPA Random-Phase Approximation Wireless, a leading mobile systems integrator An individual or organization that builds systems from a variety of diverse components. With increasing complexity of technology, more customers want complete solutions to information problems, requiring hardware, software and networking expertise in a multivendor environment. , to automate Fujitsu's field service workforce. The solution developed by RPA Wireless will allow mobile technicians to access and update job information status at any time, even when out of coverage. Fujitsu supplies technology lifecycle Most new technologies follow a similar technology lifecycle describing the technological maturity of a product. This is not similar to a product life cycle, but applies to an entire technology, or a generation of a technology. solutions to retailers and financial institutions. The company offers point-of-sale hardware and software, ATMs and infrastructure management services designed to reduce its customers' costs and differentiate their business performance. The RPA Wireless solution comprises thin and thick application development on the Motorola Timeport device, enabling field engineers to communicate with the Astea back office host. Additionally, an Interactive Voice Response System (IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. ) and a Web-based form application developed by RPA, and mirroring the forms developed on the two-way device, allow the technicians to access and update job information even when out of coverage, or when using one-way devices. "We've chosen RPA for its expertise in field-service automation and its great customer support service. The RPA solution will enable our field engineers to concentrate on our No. 1 priority - relentlessly reducing costs for our customers." says Gary Curtis, Fujitsu's Director of Call Management and Business Support. "We are very excited to provide Fujitsu with an efficient and cost-effective solution that will help them not only meet their service level agreements with their customers, but also improve productivity for their field engineers." declares Claire Gouleme, RPA Wireless Marketing Manager. About RPA Wireless RPA's core business is to provide integrated field service solutions that deliver customer value. By establishing direct communication between field personnel and the enterprise host applications, RPA helps build "best-of-breed" field service operations, streamlined business processes, and reduced labor and telecommunications costs. For more information, call 201-217-3800 or 800-879-5860 or visit www.rpawireless.com . About Fujitsu Transaction Solutions Inc. Fujitsu Transaction Solutions Inc., headquartered in Frisco, Texas Frisco is a city in Collin County and Denton County, Texas (USA). It is a northern suburb of Dallas. As of the 2000 census, the city population was 33,714, while according to 2007 estimate, the city's population is approximately 95,000. , is the IT "lifecycle solutions" provider for retailing technologies. Fujitsu's portfolio includes infrastructure management services, point-of-sale hardware and software, handheld devices and Web-enabled automated-teller machines. The company has operated in North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. for more than 30 years and has 1,000 employees and 25 offices in the U.S., Canada and the Caribbean. It serves customers such as Albertson's, Frito-Lay, Nordstrom, Ross Stores, Staples staples U-shaped stainless steel or vitallium units with sharp points used for surgical fixation. epiphyseal staples used to staple epiphysis to metaphysis; have metal bracing at the corners. and The TJX Companies The TJX Companies, Incorporated (NYSE: TJX), is the largest international apparel and home fashions off-price department store chain, based in Framingham, Massachusetts, in the United States. , among others. Web site: www.ftxs.fujitsu.com . |
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