Fujitsu Selects Nuance Speech Recognition Software to Serve Japanese Enterprises and Carriers.Business Editors/High-Tech Writers Nuance (Nasdaq:NUAN NUAN New User Action Notation (modeling language) ), the global leader in software for a voice-driven world, today announced that Fujitsu's new voice-driven Interactive Voice Response (IVR (Interactive Voice Response) An automated telephone information system that speaks to the caller with a combination of fixed voice menus and data extracted from databases in real time. ) product line, VoiceScript, is powered by Nuance 8.0 speech recognition technology. Fujitsu, provider of customer-focused IT and communications solutions for the global marketplace, teamed with Japanese automation leader and Nuance partner, Omron, to develop and deliver VoiceScript to the Japanese market. Utilizing Nuance 8.0, VoiceScript enables enterprise and telecommunications carriers to deliver faster and more efficient phone-based services. "Fujitsu is committed to providing our Japanese customers with the services they need, quickly and efficiently and we believe speech technology will allow us to provide innovative and high quality customer service," said Kazushige Haruta, Director, CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. Solution Division, Fujitsu Limited. "Nuance has clearly proven itself with its speech software deployments for customers ranging from brokerage firms to airlines. With the most robust support for the Japanese language Japanese language Language spoken by about 125 million people on the islands of Japan, including the Ryukyus. The only other language of the Japanese archipelago is Ainu (see Ainu), now spoken by only a handful of people on Hokkaido, though once much more widespread. , and its large number of successful deployments in Asia, Nuance was the stand-out choice for fueling our new voice-driven system." Fujitsu VoiceScript enables Japanese telecommunications carriers and enterprises to deliver valuable new services to their customers, as Japanese language transactions are not easily served by touchtone systems. VoiceScript customers will also benefit from Nuance 8.0's high speech recognition accuracy in noisy environments and superior scalability and reliability. "Nuance recognizes that speech technology is a key enabler for enterprises wanting to reduce costs and increase customer satisfaction on a large scale," said Hideki Wachi, President, Nuance Japan. "The fact that Fujitsu, a global leader in computer and communications solutions, chose Nuance to power its voice-driven IVR product line underscores Nuance's international capabilities and multiple language support." About Nuance Nuance products and services simplify the delivery of voice-enabled solutions that allow access to information and services anytime, anywhere, and from any phone. In markets around the world, leading carriers and corporations - including British Airways British Airways in full British Airways PLC International passenger airline based in London. In 1936 British Airways Ltd. was founded through the merger of three smaller airlines. , Nomura Securities, OnStar, Sprint PCS (1) (Personal Communications Services) Refers to wireless services that emerged after the U.S. government auctioned commercial licenses in 1994 and 1995. This radio spectrum in the 1. , United Parcel Service United Parcel Service, Inc. (NYSE: UPS), commonly referred to as UPS, is the world's largest package delivery company, delivering more than 15 million packages[1] a day to 6.1 million customers in over 200 countries and territories around the world. , Vodafone, and many more - use Nuance's speech solutions to reduce costs, increase customer satisfaction and retention, create new sources of revenue and improve security. Nuance is headquartered in Menlo Park Menlo Park. 1 Residential city (1990 pop. 28,040), San Mateo co., W Calif.; inc. 1874. Electronic equipment and aerospace products are manufactured in the city. Menlo College and a Stanford Univ. research institute are there. 2 Uninc. , Calif. and has offices around the world. For more information, visit www.nuance.com or call 1-888-NUANCE-8. This press release contains forward-looking statements, including, for example, those relating to relating to relate prep → concernant relating to relate prep → bezüglich +gen, mit Bezug auf +acc the capabilities and benefits of Nuance products and technology. There is no assurance that the results contemplated by any forward-looking statements will be realized. The following factors, risks and uncertainties, among others, could cause actual results to differ materially from those described or implied in this press release's forward-looking statements: the risk that Nuance products and technology will not achieve expected benefits; and other factors described in Nuance's filings with the Securities and Exchange Commission, including but not limited to Nuance's last-filed annual report on Form 10K and quarterly report on form 10-Q Form 10-Q See 10-Q. . Nuance does not undertake to update any oral or written forward-looking statements that may be made by or on behalf of Nuance. Nuance is a trademark of Nuance Communications, Inc. All other trademarks are property of their respective owners. |
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