Frost & Sullivan Recognizes Dade Behring for Excellence in Customer Service Leadership.DEERFIELD, Ill. -- Dade Behring Inc. (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :DADE): --Prestigious industry award honors Dade Behring for uncompromised commitment to customers, superior responsiveness to customer needs, pursuit of excellence in improving the diagnosis of cardiovascular diseases Dade Behring Inc. (NASDAQ:DADE), the world's largest company solely dedicated to clinical diagnostics, today announced that it has been recognized by Frost & Sullivan with the 2005 Customer Service Leadership Award for customer excellence. It specifically recognizes Dade Behring for its leadership position and quality of customer service in the area of cardiac diagnostics, as well as dedication to improving the diagnosis of cardiovascular disease. This prestigious award is based on extensive industry research which shows that Dade Behring's responsiveness to customer needs, along with breadth and quality of value-added services, is superior to others in the industry. "Our people have a shared commitment to meeting the needs of our customers, which in turn allows our customers to provide better health care to the patients they serve," said Donal Quinn, President of Global Customer Management, Dade Behring. "We are a leader across many industry segments, yet being recognized in the area of cardiac testing is especially rewarding. We believe our people and products make a positive contribution to the diagnosis and treatment of this disease, which remains the leading cause of death worldwide." "Cardiac diagnostics is one of several core areas in which Dade Behring has achieved excellence, offering a full panel of cardiac tests, a series of analyzers and cardiac-related education for customers," said Dr. Fiona Raman, Clinical Diagnostics Team Leader at Frost & Sullivan. "Having established a track record for excellence in customer service, and respect by the industry, key opinion leaders and most importantly Adv. 1. most importantly - above and beyond all other consideration; "above all, you must be independent" above all, most especially their customers, Dade Behring merits the accolade of Frost & Sullivan's 2005 Customer Service Leadership Award." The Frost & Sullivan Award A Sullivan Award may refer to:
“LHR” redirects here. For other uses, see LHR (disambiguation). London Heathrow Airport or Heathrow (IATA: LHR, ICAO: EGLL Hotel in London, England. Donal Quinn, President of Global Customer Management, accepted the award on behalf of Dade Behring. Dade Behring continues to be a leader in the fast-growing cardiac testing market and offers a full line of tests to help diagnose cardiovascular disease, from risk assessment to acute care. Dade Behring was the first to offer the Acute Care(TM) high-sensitivity Troponin I troponin I n. A subunit of troponin found in muscle and cartilage that inhibits the formation of blood vessels and is under investigation as a potential cancer therapy. (defined as less than 10% coefficient variant at the 99th percentile of a normal reference population) and an automated high-sensitivity C-reactive protein C-Reactive Protein Definition C-reactive protein (CRP) is a protein produced by the liver and found in the blood. Purpose C-reactive protein is not normally found in the blood of healthy people. (CRP C-reactive protein (CRP) A protein present in blood serum in various abnormal states, like inflammation. Mentioned in: Pelvic Inflammatory Disease CRP, n.pr See C-reactive protein. ) test to clinical laboratories. In addition, Dade Behring's CardioPhase(R) hsCRP was the first hsCRP assay to have a cardiac-specific claim as an independent marker for risk assessment and risk stratification risk stratification Medical decision-making The constellation of activities–eg, lab and clinical testing used to determine a person's risk for suffering a particular condition and need–or lack thereof–for preventive intervention . Dade Behring's portfolio of cardiac tests also includes the NT-proBNP test for congestive heart failure congestive heart failure, inability of the heart to expel sufficient blood to keep pace with the metabolic demands of the body. In the healthy individual the heart can tolerate large increases of workload for a considerable length of time. . About Dade Behring With 2005 revenue of nearly $1.7 billion, Dade Behring is the world's largest company solely dedicated to clinical diagnostics. It offers a wide range of products, systems and services designed to meet the day-to-day needs of labs, delivering innovative solutions to customers and enhancing the quality of life for patients. Additional company information is available on the Internet at www.dadebehring.com. About Frost & Sullivan Frost & Sullivan, a global growth consulting company Noun 1. consulting company - a firm of experts providing professional advice to an organization for a fee consulting firm business firm, firm, house - the members of a business organization that owns or operates one or more establishments; "he worked for a , has been partnering with clients to support the development of innovative strategies for more than 40 years. The company's industry expertise integrates growth consulting, growth partnership services, and corporate management training to identify and develop opportunities. Frost & Sullivan serves an extensive clientele that includes Global 1000 companies, emerging companies, and the investment community by providing comprehensive industry coverage that reflects a unique global perspective and combines ongoing analysis of markets, technologies, econometrics, and demographics. For more information, visit www.frost.com. |
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