Frost & Sullivan Presents Mitel Corporation with Its 1999 Market Engineering Competitive Strategy Award.Business Editors & High-Tech Writers SAN ANTONIO--(BUSINESS WIRE)--March 2, 2000 Frost & Sullivan (www.frost.com) is pleased to announce Mitel Corporation (NYSE NYSE See: New York Stock Exchange :MLT (MultiLink Trunking) See port aggregation. ) (TSE See Tokyo Stock Exchange. TSE 1. See Tokyo Stock Exchange (TSE). 2. See Toronto Stock Exchange (TSE). :MLT) as the recipient of its 1999 Market Engineering Competitive Strategy Award for creating and implementing a successful competitive strategy. Among the major challenges in the market today is to find distributors capable of providing voice and data networking services. This has been especially difficult for large established switch vendors who have over the years established relationships with equally large distributors who primarily specialize in voice technologies. However, the demand for a one-stop-shop for data and voice technologies and skill sets is very high. Mitel Corporation is among the first to recognize this market need and start an innovative certification program. The company added an additional category of dealer, namely the Mitel Platinum Elite Value Added Reseller See VAR. (company) value added reseller - (VAR, or "value added retailer") A company which sells something (e.g. computers) made by another company (an OEM) with extra components added (e.g. specialist software). . These resellers have advanced networking expertise, with a staff that includes Microsoft Certified Engineers. Mitel is thus able to provide its customers with one stop shopping for their communication needs. "Mitel is honored to be recognized by Frost & Sullivan for its competitive strategy in successfully addressing the changing communications needs of the voice and data networking services market," says Mitel Senior Vice President Paul Butcher Paul Butcher is the name of:
"Mitel was among the first companies to recognize the need for distributors capable of voice and data integration skills and started its innovative certification program," says Frost & Sullivan telecommunications analyst Suresh Joseph. "For this they were awarded the Competitive Strategy Award." About Frost & Sullivan Frost & Sullivan is an international marketing consulting and training company that monitors the telecommunications industries for market trends, measurements and strategies. This ongoing research complements a series of research publications and supports participants with customized consulting needs. Free copies of all Frost & Sullivan reports are available to the press. About Mitel Corporation Mitel Corporation is an international voice communications supplier, and a recognized world leader in creating solutions that provide exceptional value to its customers. Mitel's product portfolio has evolved from world leading voice communications systems In telecommunication, a communications system is a collection of individual communications networks, transmission systems, relay stations, tributary stations, and data terminal equipment (DTE) usually capable of interconnection and interoperation to form an integrated whole. , desktop peripherals and semiconductor devices to voice, LAN (Local Area Network) A communications network that serves users within a confined geographical area. The "clients" are the user's workstations typically running Windows, although Mac and Linux clients are also used. and WAN networking solutions and a portfolio of Computer Telephony Integration Computer Telephony Integration - Computer Telephone Integration (CTI (Computer Telephone Integration) Combining data with voice systems in order to enhance telephone services. For example, automatic number identification (ANI) allows a caller's records to be retrieved from the database while the call is routed to the appropriate party. ) products, including micro-electronics, voice operating systems Operating systems can be categorized by technology, ownership, licensing, working state, usage, and by many other characteristics. In practice, many of these groupings may overlap. , applications and platforms. The company's products serve customers across the globe in industries such as finance, education, health care, manufacturing and lodging. As an early pioneer in computer telephony integration, Mitel has been able to leverage its extensive experience in real-time call control and voice communications to lead the industry in the growing trend toward voice and data network convergence. Mitel's vision is to facilitate enriched and effective communications between people. Mitel foresees the day when communications across distance, time, media and language are facilitated as easily as face-to-face contact. |
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