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Frost & Sullivan Presents 2004 Entrepreneurial Company Award to AVST; AVST Selected for Its Accomplishments and Leadership in the Enterprise Speech Solutions Market.


Business Editors/Health/Medical Writers

FOOTHILL RANCH, Calif.--(BUSINESS WIRE)--May 19, 2004

Applied Voice & Speech Technologies, Inc. (AVST AVST Applied Voice & Speech Technologies, Inc.
AVST Applied Voice and Speech Technology
AVST Automated Visual Sensitivity Tester
AVST Advanced Vehicle Simulation Technique
) announced today that it was presented with the Frost & Sullivan 2004 Entrepreneurial Company Award for demonstrating superior entrepreneurial ability through its accomplishments and leadership in the enterprise speech solutions market. In selecting AVST for the award, Frost & Sullivan, an international strategic market and growth consulting firm Noun 1. consulting firm - a firm of experts providing professional advice to an organization for a fee
consulting company

business firm, firm, house - the members of a business organization that owns or operates one or more establishments; "he worked for a
, named AVST's flagship product A primary product of a company, which is typically why the company was founded and/or what made it well known. For example, MS-DOS, Windows and the Microsoft Office suite have been flagship products of Microsoft. CorelDRAW is a flagship product of Corel Corporation. , CallXpress(R), one of the top speech-enabled unified messaging Having access to e-mail, voice mail and faxes via a common computer application or by telephone. For example, unified messaging may send faxes and digitized voice mail to a mail server that turns them into e-mail attachments.  (UM) products in the North American North American

named after North America.


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 market.

Ranked among the leading unified messaging solutions, AVST's CallXpress solution enables users to access their company's communications infrastructure, including voice mail, email, and fax messages from any voice or data device -- desktop, laptop, PDA (Personal Digital Assistant) A handheld computer for managing contacts, appointments and tasks. It typically includes a name and address database, calendar, to-do list and note taker, which are the functions in a personal information manager (see PIM). , wired phone or cell phone -- either via a GUI (Graphical User Interface) A graphics-based user interface that incorporates movable windows, icons and a mouse. The ability to resize application windows and change style and size of fonts are the significant advantages of a GUI vs. a character-based interface. , touch tone or speech interface. The CallXpress solution set is designed to support the growing requirement for second generation PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN).  independent communications applications among the business community. Case studies have shown that in-office staff can manage their messages twice as efficiently by using CallXpress instead of traditional messaging solutions. Remote and traveling employees can improve their efficiency by more than three times by using CallXpress instead of traditional messaging solutions.

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 Frost & Sullivan, the relatively untapped unified messaging market is expected to grow rapidly over the next five to six years. "One of the biggest drivers in this growing market is the development and promotion of speech-enabled unified messaging solutions that allow mobile users to access their voice, email and fax messages over the telephone anywhere, any time. As individuals become increasingly mobile, this capability is likely to become more appealing to UM users," said Elka Popova, a Frost & Sullivan analyst. "Given its existing customer and partner relationships, world-class solution set and substantial brand name recognition, AVST is well positioned to take advantage of the growing demand for these speech-enabled unified messaging solutions.

"AVST's solutions are off-the-shelf and easily installable," added Popova. "Such packaged applications will help the speech solutions market grow more rapidly as they are typically less expensive and allow customers to deploy new capabilities faster and more efficiently. The features and capabilities of CallXpress will enable AVST to differentiate from competitors and appeal to a large number of diverse customers."

AVST has already secured the support of strong channel partners, including Verizon's Enterprise Solutions Group, Altura Communication Solutions and Norstan Communications, that will enable the company to continue expanding its list of medium and large enterprise customers. The CallXpress product is also distributed worldwide on an OEM (Original Equipment Manufacturer) The rebranding of equipment and selling it. The term initially referred to the company that made the products (the "original" manufacturer), but eventually became widely used to refer to the organization that buys the products and  basis by Ericsson and its distribution partners under the "OneBox(TM)" brand name. Frost & Sullivan predicts that as demand for more sophisticated enterprise communications solutions increases, AVST is likely to experience significant growth.

"We are honored to be recognized by one of the world's leading market consulting firms as a top innovator in the emerging market for speech-enabled communications solutions," said Hardy Myers Hardy Myers (born October 25 1939 in Electric Mills, Mississippi) is a lawyer and Democratic politician currently serving his third term as attorney general of the state of Oregon, United States. , AVST's President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. . "This award is further validation of our focused strategy as a company to deliver the most robust communications feature set to meet the evolving requirements of today's medium and large enterprise customers."

Frost & Sullivan presents awards to companies that demonstrate the diligence, perseverance, and dedication required to develop a successful business plan and excel in the increasingly competitive global marketplace. Frost & Sullivan rigorously analyzes specific criteria to determine award recipients in a variety of regional and global market landscapes. The Frost & Sullivan 2004 Entrepreneurial Award signifies the recipient's identification of a unique and revolutionary product solution with significant market potential. Additionally, the award certifies that the company's marketing strategy is sound and poised for success.

About AVST

Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of enterprise communications applications for businesses of all sizes. Through its world-class unified communications The real time redirection of a voice, text or e-mail message to the device closest to the intended recipient at any given time. For example, voice calls to desk phones could be routed to the user's cellphone when required.  platform, CallXpress(R), and its innovative speech applications module, Seneca(TM), AVST offers the industry's most powerful suite of enterprise communications applications. AVST's solutions enable direct access to an enterprise's communications infrastructure including voicemail, email and fax messaging from any voice or data device via a touch-tone, GUI or speech interface. Established in September 2003, AVST was formed from the combined businesses of Sound Advantage (established in 1997) and the CallXpress division (established in 1982) of Captaris, Inc.

AVST, headquartered in Foothill Ranch, CA, maintains facilities in Bellevue, WA and the United Kingdom and has remote sales offices across the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. . With over 30,000 systems installed worldwide, AVST's communications solutions are sold and supported internationally by an extensive network of resellers and OEM partners. For more information contact Denny Michael, VP of Marketing at 949-699-2300 or access the company's website at www.avstgroup.com.
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Publication:Business Wire
Date:May 19, 2004
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