Frost & Sullivan Commends Aesculap's Customer Value Leadership in the Minimally Invasive Surgery Instruments & Laparoscopes Markets.Business Editors/Health/Medical Writers PALO ALTO Palo Alto, city, California Palo Alto (păl`ō ăl`tō), city (1990 pop. 55,900), Santa Clara co., W Calif.; inc. 1894. Although primarily residential, Palo Alto has aerospace, electronics, and advanced research industries. , Calif.--(BUSINESS WIRE)--Jan. 21, 2004 In a recent study on the "U.S. Minimally Invasive Surgery minimally invasive surgery Laparoscopic surgery, see there. See Laparoscopic cholecystectomy. Instruments & Laparoscopes Markets," Frost & Sullivan recognized the outstanding customer care strategies of Aesculap Inc. that provide innovative and cost-effective solutions to the healthcare industry, making it one of the largest worldwide suppliers of surgical instruments A surgical instrument is a specially designed tool or device for performing specific actions of carrying out desired effects during a surgery or operation, such as modifying biological tissue, or to provide access or viewing it. . In its analysis, Frost & Sullivan highlighted the benefits of the Surgical Quality Management program offered by Aesculap that provides instrument maintenance, sterilization sterilization Any surgical procedure intended to end fertility permanently (see contraception). Such operations remove or interrupt the anatomical pathways through which the cells involved in fertilization travel (see reproductive system). and processing in addition to the instrumentation and equipment for minimally invasive procedures Minimally invasive surgical procedures avoid open invasive surgery in favor of closed or local surgery with less trauma. These procedures involve use of laparoscopic devices and remote-control manipulation of instruments with indirect observation of the surgical field through an . This "pay per use" strategy with its Procedural Costs Management Systems(tm) (PCMS PCMS Purchase Card Management System PCMS Pinon Canyon Maneuver Site (Fort Carson, CO) PCMS Project Configuration Management System PCMS Patient Care Management System PCMS Passive Countermeasure System ) and Surgical Express Programs attracts healthcare providers that cannot afford to make capital investments to acquire new instruments and the latest technology. PCMS, a laparoscopic Laparoscopic A minimally-invasive surgical or diagnostic procedure that uses a flexible endoscope (laparoscope) to view and operate on structures in the abdomen. Mentioned in: Obstetrical Emergencies set rental and maintenance program, helps reduce costs associated with laparoscopic surgery laparoscopic surgery: see endoscope. . Components of PCMS include basic instruments, specialty instruments and equipment, and maintenance and repairs. The end user benefits from Aesculap's per procedure charging system by not having to make a capital investment. Surgical Express includes all of the services of PCMS, plus disposables and supplies with off-site cleaning, maintenance and sterilization. The complete procedure is delivered daily, lowering costs, increasing performance and reducing turnover time. For its global leadership in providing value to hospitals, surgical centers and physicians, Aesculap has been named the recipient of the 2003 Frost & Sullivan Award A Sullivan Award may refer to:
According to Philip Kotler,"a profitable customer is a person,household or a company that overtime,yields a revenue goals. In addition, the winning company has demonstrated flexibility in tailoring its product offerings to suit customers' businesses. "With the minimally invasive surgical instruments market becoming very competitive and reaching a period of slow growth, hospitals do not want to invest large sums of money on instrumentation," says Dhiraj Ajmani, Frost & Sullivan industry analyst. "Aesculap's unique quality management initiative has helped to widen its market in those healthcare facilities that are not in a position to make heavy financial commitments." The company launched Aesculap Services, which has developed a package of programs designed to enable healthcare facilities to better manage their surgical costs as well as to maintain and ensure the highest performance level for all their surgical instrumentation. Aesculap's dedication to help hospitals upgrade technology without making any capital investment will ensure that it experiences continual growth and expanding profit margins. About Aesculap Aesculap Inc. is a subsidiary of Aesculap AG & Co KG and is headquartered in Center Valley, Pa. Based in Tuttlingen, Germany, Aesculap AG & Co KG is the world's largest manufacturer of surgical instrumentation. For more than 136 years, Aesculap has supplied customers with surgical instrumentation and implants for neurosurgery neurosurgery /neu·ro·sur·gery/ (noor´o-sur?jer-e) surgery of the nervous system. neu·ro·sur·ger·y n. Surgery on any part of the nervous system. , ENT ENT ears, nose, and throat (otorhinolaryngology). ENT abbr. ear, nose, and throat ENT ear, nose and throat. ENT Ears, nose & throat; formally, otorhinolaryngology , plastic and reconstructive, thoracic, micro-vascular, cardiovascular, orthopedic, laparoscopic and general surgery and central processing in a mission to provide "All it takes to operate." Aesculap is a member of the B. Braun family of healthcare companies, currently the fourteenth-largest healthcare company in the world. For more information about Aesculap and its products and services, please contact Aesculap Customer Service at 1-800-282-9000. About Frost & Sullivan Founded in 1961, Frost & Sullivan is recognized as a global leader in growth consulting. Frost & Sullivan Awards are presented to companies that demonstrate excellence in their industry, commending the diligence, commitment and innovative business strategies required to advance in the global marketplace. Frost & Sullivan rigorously analyzes specific criteria to determine award recipients in a vast variety of market industries and landscapes. For further information, visit www.frost.com. |
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