FrontRange offers enhanced IT service management to global market.FrontRange Solutions This article or section needs sources or references that appear in reliable, third-party publications. Alone, primary sources and sources affiliated with the subject of this article are not sufficient for an accurate encyclopedia article. , a provider of IT service management, voice application and CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. solutions for distributed enterprises, has announced extended global access of its modular IT Service Management (ITSM ITSM Information Technology Service Management ITSM Information Technology Security Manager ITSM Indirect Tensile Stiffness Modulus ITSM Information Technology System Management ITSM Ibm Tivoli Storage Manager ITSM It Service Management ) solution with a new version and new languages. FrontRange's new release of ITSM 5.0.2 is designed to improve the performance of IT and support organizations for new customers as well as offer additional modules to increase functionality for HEAT customers. New updates to ITSM 5.0.2 include the following: localization Customizing software and documentation for a particular country. It includes the translation of menus and messages into the native spoken language as well as changes in the user interface to accommodate different alphabets and culture. See internationalization and l10n. releases in English, German, Polish and Russian (while Chinese and French will soon be available); dashboard enhancements offering real-time access to data to meet each user's specific needs; and enhancements to the Licensing Module for robust monitoring and license management. [ILLUSTRATION OMITTED] www.frontrange.com |
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