FrontRange Solutions Unveils IP Office Suite Version 5.0; New VoIP Telephony Technology Drives Down the Cost of Communications by Reducing the Need for Expensive Outside Technicians and Eliminating Interoffice Toll Charges.DUBLIN, Calif. -- FrontRange Solutions This article or section needs sources or references that appear in reliable, third-party publications. Alone, primary sources and sources affiliated with the subject of this article are not sufficient for an accurate encyclopedia article. introduced IP Office Suite, a new complete (telephony) business phone system within its Communication Management product family. Designed from the ground up entirely in software, this standards-based offering provides an advanced telephony system for feature-rich voice communications that replaces complex, proprietary telephony hardware. It provides growing and distributed businesses, enterprise class business communications solutions that integrate with Microsoft(R) Office and FrontRange(TM) line-of-business applications "IP Office Suite is designed to enable our customers to deliver a complete customer contact strategy," said Kevin J. Smith, Vice President of Products for FrontRange Solutions. "This suite of telephony and software integration components are designed to be a foundation that is an all-in-one, complete business phone system with built in unified messaging Having access to e-mail, voice mail and faxes via a common computer application or by telephone. For example, unified messaging may send faxes and digitized voice mail to a mail server that turns them into e-mail attachments. that improves employee effectiveness when interacting with customers and improves the customer experience when interacting with your business." Smith added: "What's more, this IP Office Suite provides additional value by also serving as an enabling platform for higher functionality. Integration for Microsoft Live See Windows Live. Communications Server See network access server, modem server, terminal server and communications controller. (operating system) Communications Server - IBM's rebranding of ACF. is included, and adding FrontRange GoldMine(R) IP Voice Suite productivity applications and FrontRange IP Contact Center Solutions is easily done." Running on a single Microsoft Windows See Windows. (operating system) Microsoft Windows - Microsoft's proprietary window system and user interface software released in 1985 to run on top of MS-DOS. Widely criticised for being too slow (hence "Windoze", "Microsloth Windows") on the machines available then. server, IP Office Suite soft switch enables access to traditional phone services and Internet-based network services from one complete system. The new product includes: --Powerful IP-PBX --Voice over IP (VoIP) --SoftPhone --Communicator --Auto attendants with web-based application See Web application. builder --Unified Voice Messaging and E-mail integration --Support for desktop IP phones using SIP --Desktop-based Recording on demand --System call detail reporting --Web-based self administration --Built-in integration to Microsoft Live Communications Server (Outlook(R) and Exchange) applications "This IP Telephony solution offers us more offering power with its complete, standards-based VoIP business phone system," said Steven Jacobowitz, President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Saga Solutions, a FrontRange Reseller Partner. "Because it also leverages the investments in business management solutions from FrontRange and Microsoft, IP Office Suite gives every one of our customers the opportunity to increase the return on their investment, while providing tremendous productivity gains for their power users who have the greatest contact with customers." More information about IP Office Suite is available at: http://www.frontrange.com/ProductsSolutions/Detail.aspx?id=2534. About SagaSolutions.com SagaSolutions.com is a consulting firm specializing in sales, marketing and customer service automation. The company's expertise covers the client/prospect relationship-building process from initial contact to daily maintenance. SagaSolutions.com teams up with companies and focuses on the development of internal processes directed at customer retention, providing economical solutions to automate these procedures for better business management. www.sagasolutions.com FrontRange Solutions FrontRange Solutions develops award-winning software and solutions used by more than 130,000 companies and over 1.2 million users worldwide to manage a wide variety of business relationships and provide exceptional service. FrontRange product families, designed specifically for small-to-medium-enterprise (SME (1) (Small and Medium-sized Enterprise) See SMB. (2) (Subject Matter Expert) An individual who is well-versed in the policies and procedures of a particular department or division. ) and distributed enterprise organizations include: GoldMine(R) for Customer Relationship Management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ); IT Service Management with HEAT(R) and ITIL (Information Technology Infrastructure Library, www.itil.co.uk) One of the more comprehensive as well as non-proprietary and publicly available sets of guidelines for "best practice" IT services management, owned by the British Office of Government Commerce (OGC). (R) standards-based modules for complete service management; Communication Management including IP Office, GoldMine IP Voice Suite and IP Contact Center for reduced telephony costs and increased agent productivity, streamlined customer service and communications; and Infrastructure Management, which provides the ability to optimize the full lifecycle of a company's assets. Customers representing 44 percent of the Fortune 100 and 76 percent of the FTSE FTSE A company that specializes in index calculation. Although not part of a stock exchange, co-owners include the London Stock Exchange and the Financial Times. Notes: The FTSE is similar to Standard & Poor's in the United States. 100 include Coca-Cola, Shell Oil, Prudential Securities, Electricite de France, Mack Trucks, Campbell Soup, Avaya, Bechtel Corp., Bank of America
Bank of America (NYSE: BAC TYO: 8648 ) is the largest commercial bank in the United States in terms of deposits, and the largest company of its kind in the world. , and Turner News Network. For more information, call 800-776-7889 or visit www.frontrange.com. GoldMine, HEAT and other FrontRange Solutions products, brands and trademarks are property of FrontRange Solutions USA Inc. and/or its affiliates in the United States and/or other countries. Other products, brands and trademarks are property of their respective owners/companies. |
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