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FrontRange Solutions Announces Continued Revenue Growth; Q1 FY 2006 Results Mark Seven Consecutive Quarters of Sequential Revenue and Profit Growth; Profit Increases 15% Over Prior Year.


DUBLIN, Calif. -- FrontRange Solutions This article or section needs sources or references that appear in reliable, third-party publications. Alone, primary sources and sources affiliated with the subject of this article are not sufficient for an accurate encyclopedia article. , a global leader in service management, CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. , and voice application solutions for the growing small and medium enterprise (SME (1) (Small and Medium-sized Enterprise) See SMB.

(2) (Subject Matter Expert) An individual who is well-versed in the policies and procedures of a particular department or division.
) and distributed enterprise markets, reported an increase in revenues and profits for the quarter ended July 31, 2005. Total revenue for the quarter increased to $21.9 million, an increase of more than 10 percent from the $19.9 million for the three months ended June 30, 2004, which is the last comparable period. In addition to an increase in revenue, FrontRange also reported an operating profit Operating profit (or loss)

Revenue from a firm's regular activities less costs and expenses and before income deductions.


operating profit

See operating income.
 of $2.4 million, an increase of 15 percent over the three months ended June 30, 2004.

"Our fiscal Q1 results are a continuation of our solid financial performance, especially considering that this past quarter is traditionally our weakest quarter. FrontRange has now produced seven straight quarters of revenue and profitability growth. We are committed to building a company that delivers steady and sustained growth," said FrontRange CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  Michael McCloskey. "Particularly encouraging was the 15 percent profit growth, while making significant investments in our global services delivery and implementation capability as well as maintaining a healthy R&D spend rate at over 16 percent of revenue."

"Notwithstanding the difficult market conditions, we have seen solid momentum with our new product offerings," McCloskey continued. "Since the release of our new ITSM ITSM Information Technology Service Management
ITSM Information Technology Security Manager
ITSM Indirect Tensile Stiffness Modulus
ITSM Information Technology System Management
ITSM Ibm Tivoli Storage Manager
ITSM It Service Management
 product in January 2005, we have signed 74 customers to date. Additionally, our new IP-based contact center product has shown positive traction Traction Definition

Traction is the use of a pulling force to treat muscle and skeleton disorders.
Purpose

Traction is usually applied to the arms and legs, the neck, the backbone, or the pelvis.
 with 45 customer signings since inception. Our investment in global services delivery and implementation capability will allow us to deliver world-class, best-of-breed enterprise services to our clients."

FrontRange continues to release significant updates to its GoldMine(R), HEAT(R) and FrontRange Contact Center products. Additionally, its major new product, IT Service Management (ITSM), was released at the end of January 2005.

"Our customers have embraced the improvements we've made to HEAT and GoldMine, as well as new products like IP Contact Center and IT Service Management that complement HEAT and GoldMine," said Kevin J. Smith, FrontRange vice president of products. "The combined product offerings were designed in response to the needs of our customers and partners. As a result, these solutions enable our customers to proactively address critical initiatives including corporate governance Corporate Governance

The relationship between all the stakeholders in a company. This includes the shareholders, directors, and management of a company, as defined by the corporate charter, bylaws, formal policy, and rule of law.
, IT best practices, ITIL (Information Technology Infrastructure Library, www.itil.co.uk) One of the more comprehensive as well as non-proprietary and publicly available sets of guidelines for "best practice" IT services management, owned by the British Office of Government Commerce (OGC).  and Sarbanes Oxley. Beyond the strong broader market share, we are now the leading provider of distributed ITIL-enabled solutions for the U.S."

Highlights since the last FrontRange financial release:

--FrontRange adds new customers: FrontRange added 329 new customers during the period: 221 new GoldMine Corporate Edition customers; 66 new customers for its HEAT product line; 11 new IP Contact Center customers; and 31 new customers for its ITSM product. This includes 199 new customers in North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. , 86 in EMEA (Europe, Middle East, Africa) Refers to that region of the world. For example, one might see products packaged differently for the UK, EMEA and Asia Pacific markets. , and 44 in Asia Pacific.

--Customer wins for the period include: North America -- Miami-Dade County Public Schools, NCCI NCCI National Council on Compensation Insurance (Boca Raton, FL)
NCCI National Correct Coding Initiative
NCCI National Company for Cooperative Insurance
NCCI Namibian Chamber of Commerce and Industry
, Bronson Hospital, Winston & Strawn, LLP LLP - Lower Layer Protocol , Morgan, Lewis & Bockius, LLP, Carlyle Group The of this article or section may be compromised by "weasel words".
You can help Wikipedia by removing weasel words.

The Carlyle Group is a Washington, D.C.
, Software House International, Resolve Corporation, US DOT/RITA/Volpe Center, Adventist HealthCare, Nichols Aluminum, State of North Dakota North Dakota, state in the N central United States. It is bordered by Minnesota, across the Red River of the North (E), South Dakota (S), Montana (W), and the Canadian provinces of Saskatchewan and Manitoba (N). , Gallup Organization, Salt Lake Community College Although the college does not offer four-year degrees, school officials work with the state's other institutions of high learning to ensure that credits are transferable. General education credits may be transferred to any four-year school in Utah including private schools such as , Calgary Regional Health Authority, Apache Apache (əpăch`ē), Native North Americans of the Southwest composed of six culturally related groups. They speak a language that has various dialects and belongs to the Athabascan branch of the Nadene linguistic stock (see Native American  Corporation, Fremont Investment & Loan, MedQuist, Inc., Panduit Wiring & Communications, Forrest General Hospital, L & S Associates, Inc.; Asia Pacific -- Industrial and Commercial Bank, Neusoft Park Industrial Development Co., Ltd., SurfControl; South Africa South Africa, Afrikaans Suid-Afrika, officially Republic of South Africa, republic (2005 est. pop. 44,344,000), 471,442 sq mi (1,221,037 sq km), S Africa.  -- Brandhouse Beverages, Manguan Local Municipality MUNICIPALITY. The body of officers, taken collectively, belonging to a city, who are appointed to manage its affairs and defend its interests. , National Treasury, Department of Land Affairs, Metrorail Witwatersrand, Enterprise Connection, Africon, E.E. Publishers; Europe -- ItalCementi, Northern Constabulary The Northern Constabulary is the police force responsible for Northern Scotland, covering the council areas of Highland, Na h-Eileanan Siar (the Western Isles), the Orkney Isles and the Shetland Isles, which comprise most of the Highlands and Islands area. .

--Market share: FrontRange Solutions held significant market share in 2004 in IT Service Desk solutions for Enterprise Management markets. Based on new license revenue, FrontRange is identified as a Global market leader in the "IT Service Desk for Enterprise Management" market according to according to
prep.
1. As stated or indicated by; on the authority of: according to historians.

2. In keeping with: according to instructions.

3.
 a Gartner, Inc. report entitled en·ti·tle  
tr.v. en·ti·tled, en·ti·tling, en·ti·tles
1. To give a name or title to.

2. To furnish with a right or claim to something:
 "Market Share: Enterprise Management, Worldwide, 2004."

--FrontRange launches new IP Contact Center 5.0: FrontRange IP Contact Center 5.0 (IPCC See IMS Forum. ) is the newest addition to the Communication Management solution family. The new version of FrontRange's Voice Over Internet Protocol-based (VoIP) software suite features Quality Management and integration with other FrontRange product families, including the company's award-winning HEAT, GoldMine Corporate Edition, and the new ITSM modules.
FrontRange Solutions
Combined Operating Group P&L's(a)
$'s in Thousands

                        May 05 - July 05  Apr 04 - June 04   PY Var
                        ----------------  ----------------   ------
                          $        %        $        %      $      %
                         ---      ---      ---      ---    ---    ---
License Revenue        8,851     40.5%   8,457     42.6%   394    4.7%
Services Revenue       2,225     10.2%   2,026     10.2%   199    9.8%
Maintenance Revenue   10,801     49.4%   9,384     47.2% 1,417   15.1%
                      ------------------------------------------------
   Total Revenue      21,877    100.0%  19,866    100.0% 2,011   10.1%
                      ------------------------------------------------
Product Costs            880      9.9%     862     10.2%   (18)  -2.1%
Services Costs         2,383    107.1%   1,569     77.5%  (814) -51.9%
Maintenance Costs      1,523     14.1%   1,772     18.9%   249   14.1%
                      ------------------------------------------------
   Total Cost of
    Sales              4,786     21.9%   4,203     21.2%  (583) -13.9%
                      ------------------------------------------------
   % Gross margin       78.1%             78.8%

Sales                  6,361     29.1%   6,126     30.8%  (235)  -3.8%
Marketing              2,651     12.1%   2,016     10.1%  (635) -31.5%
R&D                    3,525     16.1%   3,422     17.2%  (103)  -3.0%
G&A                    2,195     10.0%   2,041     10.3%  (154)  -7.5%
                      ------------------------------------------------
   Total Operating
    Costs             14,732     67.3%  13,605     68.5% (1,127) -8.3%
                      ------------------------------------------------

Operating Profit       2,360     10.8%   2,058     10.4%   301   14.6%
                      ================================================



                      Jul 03 -     Oct 03 -     Jan 04 -     Apr 04 -
                      Sep 03       Dec 03       Mar 04       Jun 04
                       1Q04         2Q04         3Q04         4Q04
                       ----         ----         ----         ----
                     $      %     $      %     $      %     $      %
                    ---    ---   ---    ---   ---    ---   ---    ---
License Revenue    5,972  35.5% 6,963  38.1% 7,554  39.9% 8,457  42.6%
Services Revenue   2,178  12.9% 2,067  11.3% 1,979  10.5% 2,026  10.2%
Maintenance
 Revenue           8,672  51.6% 9,241  50.6% 9,382  49.6% 9,384  47.2%
                   -----        -----        -----        -----
   Total Revenue  16,821 100.0%18,271 100.0%18,915 100.0%19,866 100.0%
                  ------       ------       ------       ------
Quarterly Revenue
 Growth                          8.6%         3.5%         5.0%
Product Costs      1,107  18.5% 1,239  17.8% 1,015  13.4%   862  10.2%
Services Costs     1,446  66.4% 1,433  69.3% 1,451  73.3% 1,569  77.5%
Maintenance Costs  1,642  18.9% 1,639  17.7% 1,834  19.5% 1,772  18.9%
                  ------       ------       ------       ------
   Total Cost of
    Sales          4,196  24.9% 4,310  23.6% 4,300  22.7% 4,203  21.2%
                  ------       ------       ------       ------
   % Gross
    margin         75.1%        76.4%        77.3%        78.8%

Sales              5,625  33.4% 5,276  28.9% 4,965  26.2% 6,126  30.8%
Marketing          3,207  19.1% 2,628  14.4% 3,011  15.9% 2,016  10.1%
R&D                2,511  14.9% 2,576  14.1% 2,817  14.9% 3,422  17.2%
G&A                2,079  12.4% 1,962  10.7% 2,019  10.7% 2,041  10.3%
                  ------       ------       ------       ------
   Total Operating
    Costs         13,422  79.8%12,441  68.1%12,811  67.7%13,605  68.5%
                  ------       ------       ------       ------

Operating Profit    (796) -4.7% 1,520   8.3% 1,803   9.5% 2,058  10.4%
                  ====================================================



                      Aug 04 -     Nov 04 -     Feb 05 -     May 05 -
                      Oct 04       Jan 05       Apr 05       July 05
                       2Q05         3Q05         4Q05         1Q06
                       ----         ----         ----         ----
                     $      %     $      %     $      %     $      %
                    ---    ---   ---    ---   ---    ---   ---    ---
License Revenue    8,680  43.0% 9,005  43.5% 9,225  42.8% 8,851  40.5%
Services Revenue   1,784   8.8% 1,778   8.6% 2,343  10.9% 2,225  10.2%
Maintenance
 Revenue           9,699  48.1% 9,918  47.9%10,001  46.4%10,801  49.4%
                  ------       ------       ------       ------
   Total Revenue  20,163 100.0%20,701 100.0%21,569 100.0%21,877 100.0%
                  ------       ------       ------       ------

Quarterly Revenue   1.5%         2.7%         4.2%         1.4%
 Growth

Product Costs      1,043  12.0%   933  10.4% 1,010  10.9%   880   9.9%
Services Costs     1,493  83.7% 1,506  84.7% 1,836  78.4% 2,383 107.1%
Maintenance Costs  1,854  19.1% 1,791  18.1% 1,525  15.2% 1,523  14.1%
                  ------       ------       ------       ------
   Total Cost of
    Sales          4,390  21.8% 4,230  20.4% 4,371  20.3% 4,786  21.9%
                  ------       ------       ------       ------
   % Gross
    margin         78.2%        79.6%        79.7%        78.1%

Sales              5,318  26.4% 5,881  28.4% 6,793  31.5% 6,361  29.1%
Marketing          2,645  13.1% 2,059   9.9% 2,972  13.8% 2,651  12.1%
R&D                3,430  17.0% 4,253  20.5% 3,358  15.6% 3,525  16.1%
G&A                2,236  11.1% 2,041   9.9% 1,739   8.1% 2,195  10.0%
                  ------       ------       ------       ------
   Total Operating
    Costs         13,629  67.6%14,235  68.8%14,862  68.9%14,732  67.3%
                  ------       ------       ------       ------

Operating Profit   2,144  10.6% 2,236  10.8% 2,336  10.8% 2,360  10.8%
                  ====================================================

(a) Excludes immaterial holding company expenses. Additionally,
excludes a one-time non-cash lease hold improvement amortization
charge of $373k in Q4 FY05 related to calendar years 2001, 2002, 2003,
2004 and 2005.


About FrontRange Solutions

FrontRange Solutions develops award-winning software and solutions used by more than 130,000 companies and over 1.2 million users worldwide to manage a wide variety of business relationships and provide exceptional service. FrontRange product families, designed specifically for small-to-medium-enterprise (SME) and distributed enterprise organizations include: GoldMine(R) for business relationship management, team-based contact management and sales force automation Automating the sales activities within an organization. A comprehensive SFA package provides such functions as contact management, note and information sharing, quick proposal and presentation generation, product configurators, calendars and to-do lists.  solutions; IT Service Management (ITSM) with HEAT(R) and ITIL standards-based modules for complete service management; Communication Management, including IP Contact Center (IPCC) for reduced telephony costs and increased agent productivity, streamlined customer service and communications; and Infrastructure Management (IM), which provides the ability to optimize the full lifecycle of a company's assets. Customers representing 44 percent of the Fortune 100 and 76 percent of the FTSE FTSE

A company that specializes in index calculation. Although not part of a stock exchange, co-owners include the London Stock Exchange and the Financial Times.

Notes:
The FTSE is similar to Standard & Poor's in the United States.
 100, include Coca-Cola, Shell Oil, Prudential Securities, Electricite de France, Mack Trucks Mack Trucks is one of the world's leading truck-manufacturing companies. It is now a subsidiary of AB Volvo, Volvo Group. The company's headquarters are in Allentown, Pennsylvania, in the Lehigh Valley region of the state. , Campbell Soup, Avaya, Bechtel Corp, Bank of America
See also:  and


Bank of America (NYSE: BAC TYO: 8648 ) is the largest commercial bank in the United States in terms of deposits, and the largest company of its kind in the world.
, and Turner News Network. For more information, call 800-776-7889 or visit www.frontrange.com.

GoldMine, HEAT and other FrontRange Solutions products, brands and trademarks are property of FrontRange Solutions USA Inc. and/or its affiliates in the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area.  and/or other countries. Other products, brands and trademarks are property of their respective owners/companies.
COPYRIGHT 2005 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2005, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Date:Aug 25, 2005
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