FrontRange Puts SANDi To Work In GoldMine.FrontRange Solutions This article or section needs sources or references that appear in reliable, third-party publications. Alone, primary sources and sources affiliated with the subject of this article are not sufficient for an accurate encyclopedia article. Inc., a provider of CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. and customer service and support software, will provide GoldMine A family of front office products for Windows from FrontRange Solutions, Dublin, CA (www.frontrange.com). The product line evolved from the popular GoldMine contact manager, designed for workgroups and providing data synchronization on multiple servers. 5.5 customer management users the ability for mobile telephone voice access through the Sound Advantage Natural Dialog Interface (SANDi) by Sound Advantage LLC (Logical Link Control) See "LANs" under data link protocol. LLC - Logical Link Control . FrontRange will sell GoldMine PLUS Voice powered by SANDi CRM to its network of solutions partners for placement in their customer sites. Sound Advantage will provide sales support and tools, as well as direct technical support and technical support training for FrontRange. The new functionality, geared especially to enabling the mobile workforce, will allow users, in one call, to access the information in their GoldMine database to schedule appointments, retrieve contact information, dial any company or contact by voice, listen to and send e-mail, etc. GoldMine PLUS Voice will be available in international versions beginning January 2002. |
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