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FrontRange Announces Appointment of New CEO Patrick Bultema; Software Industry Veteran to Drive Growth for Leading CRM Company.


Business/High-Tech Editors

COLORADO SPRINGS Colorado Springs, city (1990 pop. 281,140), seat of El Paso co., central Colo., on Monument and Fountain creeks, at the foot of Pikes Peak; inc. 1886. It is a year-round resort and a booming military, technological, and commercial city. , Colo.--(BUSINESS WIRE)--Nov. 19, 2001

FrontRange Solutions This article or section needs sources or references that appear in reliable, third-party publications. Alone, primary sources and sources affiliated with the subject of this article are not sufficient for an accurate encyclopedia article.  Inc., an international market leader in customer relationship management (CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. ) and customer service and support software, today announced the appointment of software industry veteran Patrick Bultema as CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  and president.

Bultema will succeed Dana Buys, who remains chairman of the board of FrontRange Solutions Inc. and CEO of Ixchange Ltd. Bultema will also join the board of Ixchange.

"We have now attained the objectives of my tenure as CEO at FrontRange -- to build a strong executive team and complete the merger of Bendata and GoldMine into one globally competitive software company," said Buys. "We have come a long way in the past 18 months, and I have brought on Patrick Bultema to catapult the company into the next stage -- to be the dominant player in the mainstream CRM market."

Added Buys, "We were looking for Looking for

In the context of general equities, this describing a buy interest in which a dealer is asked to offer stock, often involving a capital commitment. Antithesis of in touch with.
 a top-flight businessman with strong U.S. industry ties, excellent leadership and team building qualities, as well as the scalability required for the company's growth. FrontRange is extremely fortunate in securing the services and commitment of Bultema. We have worked with him for some time and are confident that he will lead the company to a profitable future."

Buys expects to complete the official handover n. 1. The act of relinquishing property or authority etc. to another; as, the handover of occupied territory to the original posssessors; the handover of power from the military back to the civilian authorities s>.  to Bultema by the end of December 2001, and will remain in the U.S. until the end of June 2002 to assist with the transition before returning to South Africa South Africa, Afrikaans Suid-Afrika, officially Republic of South Africa, republic (2005 est. pop. 44,344,000), 471,442 sq mi (1,221,037 sq km), S Africa. .

The announcement has been well received in industry circles. According to Tom Kippola, co-author of the best-seller, The Gorilla Game, and managing director of the Chasm Group, "FrontRange occupies a unique position in the large market below the enterprise CRM space. I believe that Patrick Bultema brings the ideal set of complementary skills and experience to the company. Patrick understands the CRM market very well, has the industry and capital market connections required, and is a team builder and leader. I am sure that he will play a major role in helping FrontRange realize its vision and unlock the company's true value."

"I applaud the choice of the new CEO, Patrick Bultema," said solutions partner Kimberly Cromwell, president and founder of Cromwell and Associates, Inc. "Mr. Bultema is not a newcomer to FrontRange. He has been working on the sidelines On the sidelines

An investor who decides not to invest due to market uncertainty.


on the sidelines

Of or relating to investors who, having assessed the market, have decided to avoid committing their funds.
 demonstrating a real commitment to FrontRange customers and partners. With his industry knowledge and expertise, his leadership will certainly have an immediate positive impact on the company."

Bultema is a 15-year software industry veteran with a successful track record in high tech support and customer relationship management industries. He was chairman and general manager of the Help Desk Institute until 1996, and has spent the past several years serving on many software company boards, in addition to consulting to venture capital firms Name Location Founding date Managing Partners/Directors Specialty Capital managed
5AM Ventures Menlo Park, CA; Waltham, MA 2002 John Diekman, PhD (managing partner), Scott Rocklage, PhD (managing partner), Andrew Schwab (managing partner) life sciences $200M [1]
 and high tech companies such as Arch Ventures, Deuxo Software, Digital, Folio Corporation, Fujitsu, Hewlett Packard, Intel, Knowlix, Logitech, NEC (NEC Corporation, Tokyo, www.nec.com, www.necus.com) An electronics conglomerate known in the U.S. for its monitors. In Japan, it had the lion's share of the PC market until the late 1990s (see PC 98).

NEC was founded in Tokyo in 1899 as Nippon Electric Company, Ltd.
, PAR3 Communications, Peregrine Systems, SAP, ServiceOne, Service Management International, SOFTBANK Services Group, Software Support Inc., Sprout Group, Stream, Sykes, Timberline timberline, elevation above which trees cannot grow. Its location is influenced by the various factors that determine temperature, including latitude, prevailing wind directions, and exposure to sunlight.  Ventures and Ziff Davis. He is also a well-known author and sought-after speaker. Bultema holds a bachelor's degree from California State University Enrollment
 and a master's degree from Princeton University.

According to Bultema, "FrontRange Solutions is already a leader in the mid-market front office automation space with its two strong brands, GoldMine and HEAT. However, this market segment is at the beginning of the market penetration cycle and FrontRange doesn't have a level of visibility commensurate with its actual market impact. While stealth might be a desirable attribute for fighter airplanes, it isn't for software companies."

"Over the next few years, FrontRange will be the clear leader in transforming how small and medium sized enterprises manage customer relationships around the world. I'm thrilled to be part of realizing this vision," he added.

About FrontRange Solutions

FrontRange Solutions develops software and solutions that allow organizations to deliver extraordinary customer relationships and service. An international market leader in customer-centric software for more than 11 years, the company is headquartered in Colorado Springs, Colorado The City of Colorado Springs is the second most populous city (after Denver) in the state of Colorado and the 48th most populous city in the United States.[4] The city is the county seat of El Paso County. , with offices in the United Kingdom, France, Germany, Italy, South Africa, Australia and Singapore.

Solutions include: the industry-leading GoldMine(R) software family for customer relationship management (CRM), team-based contact management and sales force automation Automating the sales activities within an organization. A comprehensive SFA package provides such functions as contact management, note and information sharing, quick proposal and presentation generation, product configurators, calendars and to-do lists. ; and the award-winning HEAT(R) software line for world-class customer service and support.

FrontRange drives business decisions for profitability in market-leading companies such as Shell Oil, Coca-Cola, Chevron, Prudential Securities, Electricite de France, Mack Truck, Turner News Network, and Smith Barney. Industry awards for FrontRange include Software Magazine's "Hot 500," Call Center Magazine Product of Year, Entrepreneur Magazine's Best Software, Users Choice Awards, and PC Magazine "Editors' Choice."

For more information about FrontRange Solutions Inc., call 800/776-7889 or visit www.frontrange.com.

Note: "GoldMine, HEAT, and other FrontRange products and brands are registered trademarks or trademarks of FrontRange Solutions Inc. in the U.S. and/or other countries. Other products and brands are registered trademarks or trademarks of their respective owners/companies."
COPYRIGHT 2001 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2001, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Nov 19, 2001
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