Fritz Starber Passes ISO 9002 Quality Milestone.SAN FRANCISCO--(BUSINESS WIRE)--Sept. 22, 1997--Fritz Starber Inc., a subsidiary of Fritz Companies, Inc. (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :FRTZ), has passed an important milestone in its quality program by attaining ISO (1) See ISO speed. (2) (International Organization for Standardization, Geneva, Switzerland, www.iso.ch) An organization that sets international standards, founded in 1946. The U.S. member body is ANSI. 9002 certification in 44 locations across Canada Across Canada was an afternoon program that formerly aired on The Weather Network. The segment ran from early 1999 until mid 2002. The show ran from 3:00PM ET until 7:00 PM ET. . "We believe that quality can be measured by the satisfaction derived by our clients over an extended period of time. Our goal is to consistently deliver to our clients efficient service of the highest quality," said Lynn C. Fritz, Chairman and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Fritz Companies, Inc. "The ISO 9002 certification for all of the integrated logistics services provided by Fritz Starber is a critical step in the company's commitment to quality service," said Richard Gervais, Vice President Managing Director at Fritz Starber. "Our clients expect the same high quality of service whether it is in customs brokerage, air freight air freight n → flete m por avión air freight n → fret aérien air freight air n → Luftfracht f , ocean freight, surface transportation, or any of the other services we provide at any of our locations." "Doing it right the first time is a necessity in business today," said Darek Chwedczuk, Nortel's Manager, Customs and International Trade, Canada. "Fritz Starber's success in obtaining their ISO 9002 certification is one more indication that their employees care about the quality of the service they provide." Nortel (Northern Telecom) appointed Fritz as its exclusive customs broker Customs Broker An individual or firm licensed by customs authorities to enter and clear imported goods through customs. The broker represents the importer in dealings with the customs authorities. in the U.S. and Canada on February 3, 1997. "When outsourcing our Canadian Customs Brokerage, we looked for a broker who could meet our service requirements efficiently," said Brian McGill, Traffic & Customs Manager of Pratt & Whitney. "We manufacture aircraft engines to a high standard, our quality systems are registered to the ISO 9001 standard and Pratt & Whitney expects nothing less from our suppliers. Fritz Starber employees have proven they can do it." Fritz embraces a global ISO 9000 implementation plan. Fritz offices in Rochester, JFK, and San Francisco San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden have already been ISO 9000 certified in addition to the offices in Taiwan, Hong Kong Hong Kong (hŏng kŏng), Mandarin Xianggang, special administrative region of China, formerly a British crown colony (2005 est. pop. 6,899,000), land area 422 sq mi (1,092 sq km), adjacent to Guangdong prov. , the United Kingdom, the Netherlands, Sweden, Finland, Switzerland, Germany, and Ireland. Implementation is under way in Houston, Atlanta, Orlando, Tampa, Huntsville, Jacksonville, Dallas, and Austin as well as in Indonesia, the Philippines, France, Belgium, Austria, Italy, and Norway. Implementation is planned for additional locations in Asia, Europe, North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. , and Latin America Latin America, the Spanish-speaking, Portuguese-speaking, and French-speaking countries (except Canada) of North America, South America, Central America, and the West Indies. for 1998. The scope of registration covers the provision of global freight forwarding services, including air and ocean, with associated warehousing activities. Fritz Companies, Inc. is a leader in global transportation and logistics. Providing flexible service options ranging from integrated logistics programs to traditional freight forwarding and customs brokerage, Fritz develops, implements and delivers worldwide supply chain solutions for its clients. The Fritz worldwide network is comprised of more than 9,000 staff operating across 480 locations, present in 115 countries, all linked together by sophisticated information and communications systems. Fritz Companies, Inc. (NASDAQ:FRTZ) is headquartered at 706 Mission Street, San Francisco, Calif. 94103, 415/904-8360. All recent information releases are available via fax-on-demand service accessed by dialing 888/286-6419. Additional information is available via the Internet: http://www.fritz.com . CONTACT: Fritz Companies, Inc. Jay Bellin, 415/538-0314 jay.bellin@fritz.com |
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