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French & Associates Appoints Martha Hulse as VP, Global Operations; Former General Manager of EDS Will Drive F&A's Global Delivery.

Business Editors

DUBLIN, Ireland and DALLAS--(BUSINESS WIRE)--Nov. 7, 2001

French & Associates (F&A), the leading provider of Order-To-Cash(a) outsourcing solutions to the Global 1000, announced today that Martha Hulse has been appointed Vice President of Global Operations.

Ms. Hulse will direct French & Associates' global delivery of best in class Order-To-Cash (O2C) solutions to F&A's clients, including Microsoft and Cisco. In this role, she will oversee key O2C activities including client needs analysis, transition and implementation, and ongoing management of the people, processes, and technology that support clients' O2C business cycle. Ms. Hulse will report directly to David Gai, CEO of French & Associates, and be based in Dallas, Texas.

The former General Manager of Financial Process Management (FPM), a global EDS business, Ms. Hulse has more than 20 years of experience delivering business process management solutions to the world's leading financial institutions and companies in over 19 countries. Instrumental in creating EDS' Business Process Outsourcing (BPO) practice within FPM, she has successfully deployed global platforms and operating groups among large, multi-national G1000 companies.

"Martha has extensive operations expertise and a superior track record of delivering quality results to customers. She has also managed large organizations' HR and critical business processes in support of large-scale BPO solutions. These unique traits make Martha a superb choice for this role," said David Gai, CEO of French & Associates. "Her experience aligns well with our continued global expansion and she will be a great asset to the management team. We are extremely excited to have her on board."

"The market opportunity for Order-To-Cash outsourcing is significant, and French & Associates has the right combination of BPO professionals, processes and technology to lead this market," said Martha Hulse. "I am delighted to join F&A to help drive the next phase of our growth."

(a) Order-To-Cash Defined:

The Order-To-Cash process comprises key activities in the financial supply chain, including order management, credit analysis and approval, invoice and billing, cash collections, dispute resolution, cash application, and financial analysis and reporting. The process is typically non-core, complex and labor intensive, making it among the back-office functions best suited for Business Process Outsourcing (BPO). However, Order-To-Cash is also critical as the function significantly impacts companies' cash position, cost structure, and customer relationships.

About French & Associates (www.frenchassociates.com)

French & Associates (F&A) transforms the Order-To-Cash function for the world's leading companies. By assuming management and accountability of the complete Order-To-Cash function, F&A is able to deliver significant improvements in working capital, increase customer satisfaction and reduce overall finance and administrative costs. French & Associates serves the Global 1000, including companies such as Microsoft and Cisco, among others. Today French & Associates manages over $20 billion of revenue for its clients.

(c) 2001 French & Associates. AR Collect is a trademark of French & Associates. All other brand and product names are trademarks of their respective owners. (TM) Indicates a trademark or registered trademark of French & Associates.
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Copyright 2001, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Nov 7, 2001
Words:486
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