Former Best Buy and Sears Executive Joins Partsearch Team.Business Editors NEW YORK--(BUSINESS WIRE)--Dec. 10, 2001 Partsearch Technologies, a leading provider of repair parts information, software and services, today announced an agreement with Lowell Peters, former senior vice president of services for Best Buy, to become chairman of Partsearch's Advisory Board. Peters is a services industry professional with a career spanning more than 34 years, including 20 years with the Sears service organization. During Peters' tenure at Sears, he served in a number of field and corporate roles including vice president of Parts and Technical Support for the company's service organization. Respected as an industry visionary 1. visionary - One who hacks vision, in the sense of an Artificial Intelligence researcher working on the problem of getting computers to "see" things using TV cameras. (There isn't any problem in sending information from a TV camera to a computer. , Peters was instrumental in creating the nation's largest service organization during his tenure as senior vice president of Services for Best Buy, the nation's number one electronics retailer. While at Best Buy, Peters built a service organization from the ground up that focused on the rapidly changing requirements necessary to ensure a competitive advantage far into the future. He built a service organization at Best Buy to serve the customer in the stores, service in repair shops and provide in home service to meet customers growing needs. He was also responsible for the in-store and in-home installation activities for Best Buy. "We are thrilled thrill v. thrilled, thrill·ing, thrills v.tr. 1. To cause to feel a sudden intense sensation; excite greatly. 2. To give great pleasure to; delight. See Synonyms at enrapture. to have Lowell on the Partsearch team," said Glenn Laumeister, CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. , Partsearch. "Lowell is a respected figure in the service business, and will be instrumental in solidifying so·lid·i·fy v. so·lid·i·fied, so·lid·i·fy·ing, so·lid·i·fies v.tr. 1. To make solid, compact, or hard. 2. To make strong or united. v.intr. relationships with the OEMs, distributors and new customers, as well as assisting us to create industry-wide adoption for our replacement parts research and procurement The fancy word for "purchasing." The procurement department within an organization manages all the major purchases. solution. "I am pleased to join Partsearch during this exciting time," said Peters. "The Partsearch solution fills a much needed demand in the service parts industry. I've been an advocate since the Company's inception, and I look forward to promoting Partsearch as an industry-wide standard." Peters continued: "The service industry as a whole has been in dire need of a major overhaul for quite some time. The Partsearch solution reflects my own vision of where we need to go, and I am proud to help them get there." Peters has served as president of National Association of Service Managers, teaching several service related courses as part of NASM NASM National Air and Space (Warfare) Model NASM National Air and Space Museum NASM Netwide Assembler (80x86 assembler) NASM National Academy of Sports Medicine NASM National Association of Schools of Music , and is currently a member of the Association of Field Service Managers International, an association focused on improving services throughout the world with a strong emphasis on education. About Partsearch New York-based Partsearch Technologies (www.partsearch.com) is an information technology company providing repair parts information, software and services to support retailers and manufacturers in improving service to their customers. Currently Partsearch Technologies is supporting the consumer electronics, computer, appliance and cellular industries. Partsearch's solution centralizes the research and procurement of replacement parts making model-specific parts and accessories easy to find and purchase. Partsearch markets its services through major retailers, and service centers that repair products in the categories covered by the Master Parts Catalog Noun 1. parts catalog - a list advertising parts for machinery along with prices parts catalogue catalogue, catalog - a complete list of things; usually arranged systematically; "it does not pretend to be a catalog of his achievements" . Partsearch customers include Best Buy (NYSE NYSE See: New York Stock Exchange :BBY BBY Best Buy (stock symbol) BBY Before Battle of Yavin (Star Wars) BBY BeBeyond (Chinese online community) ), the nation's No. 1 electronics retailer. |
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