For Providers of IT Products and Services, This Study is a Valuable Source of Insight into the IT Buyer Spending and Staffing Priorities for 2006/2007.DUBLIN, Ireland -- Research and Markets (http://www.researchandmarkets.com/reports/c39637) has announced the addition of Computer Economics 2006/2007 IT Spending, Staffing and Technology Trends Study to their offering. The 2006/2007 IT Spending, Staffing, and Technology Trends study provides a comprehensive view of the current state of IT budgeting, staffing levels, hiring practices, and technology adoption for business and governmental organizations in North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. . Audience: For IT decision-makers, this study provides objective data and key metrics for the following uses: -- Benchmarking and justifying the organization's IT operational and capital budgets as well as IT staffing levels by comparing them with those of organizations of similar size and industry sector. -- Evaluating the state of adoption and the ROI/TCO for various technologies and IT initiatives, to better understand the business case and risks in implementing them. -- Understanding current trends in IT outsourcing to evaluate where other organizations are increasing use of outside service providers to manage key IT functions, by size of organization and industry sector. For providers of IT products and services, this study is a valuable source of insight into the IT buyer spending and staffing priorities, current trends in hardware and operating system operating system (OS) Software that controls the operation of a computer, directs the input and output of data, keeps track of files, and controls the processing of computer programs. platform usage, and the rate of buyer adoption and perception of value for many new technologies and IT services. This study provides objective data that is based on a survey of IT decision makers. As such, it can be a valuable source of information to validate assumptions underlying business development plans. Chapter 1 provides a summary of the seven major findings from this year's study. It also describes the contents of the subsequent chapters, and gives detailed information about the demographics of the study participants and the survey methodology. Chapter 2 provides composite metrics for all organizations surveyed. It begins with an introduction focused on overall trends in IT spending, staffing, and hardware platform trends. It then shows the IT intensity of the composite sample in terms of the percentage of employees that use IT and the number of desktops per user. The percentage of IT spending on new development versus maintenance is also provided. These metrics are useful in comparing the IT intensity of a specific organization to the intensity of the composite sample. Chapter 2 continues by showing IT operational spending in eight metrics, each of which is reported at the median, 25th percentile, and 75th percentile for the composite sample: -- IT operational budget allocations, in dollars -- IT operational budget percentage change from last year -- IT operational budget forecasted percentage change for next year -- IT operational budget as a percentage of revenue (see Figure 1) -- IT operational budget per employee -- IT operational budget per user of IT -- IT operational budget per desktop (including laptops) Chapter 3 provides a view of the state of adoption for 28 important technologies and IT initiatives. These include data center consolidation, server consolidation, storage consolidation, application system consolidation, Linux, ERP (Enterprise Resource Planning) An integrated information system that serves all departments within an enterprise. Evolving out of the manufacturing industry, ERP implies the use of packaged software rather than proprietary software written by or for one customer. software, CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization. software, supply chain software, voice over IP (VoIP), unified messaging Having access to e-mail, voice mail and faxes via a common computer application or by telephone. For example, unified messaging may send faxes and digitized voice mail to a mail server that turns them into e-mail attachments. , storage area networks (SANs), utility computing (1) Pay-per-usage processing provided by a service organization that uses its own computers and facilities. Customers access the computers via a private network or over the Internet and are charged according to how much computing time they use, such as CPU seconds, minutes or hours. , hosted applications (or, software as a service), data warehouse, data mining, wireless LANs, handheld wireless e-mail devices, RFID (Radio Frequency IDentification) A data collection technology that uses electronic tags for storing data. The tag, also known as an "electronic label," "transponder" or "code plate," is made up of an RFID chip attached to an antenna. , VAN-based EDI (Electronic Data Interchange) The electronic communication of business transactions, such as orders, confirmations and invoices, between organizations. Third parties provide EDI services that enable organizations with different equipment to connect. , Internet-based EDI, XML XML in full Extensible Markup Language. Markup language developed to be a simplified and more structural version of SGML. It incorporates features of HTML (e.g., hypertext linking), but is designed to overcome some of HTML's limitations. , service-oriented architecture See SOA. (SOA (1) (Start Of Authority) The first record in a DNS zone file. See DNS records. (2) (Service Oriented Architecture) The modularization of business functions for greater flexibility and reusability. ), open source development, IT Infrastructure Library (ITIL (Information Technology Infrastructure Library, www.itil.co.uk) One of the more comprehensive as well as non-proprietary and publicly available sets of guidelines for "best practice" IT services management, owned by the British Office of Government Commerce (OGC). ), IT asset management systems, project management office (PMO PMO Prime Minister's Office PMO Premier Oil Plc (stock symbol) PMO Pasteurized Milk Ordinance (USA Milk Industry) PMO Provost Marshal's Office PMO Postmenopausal Osteoporosis ), Six Sigma Not to be confused with Sigma 6. Six Sigma is a set of practices originally developed by Motorola to systematically improve processes by eliminating defects.[1] A defect is defined as nonconformity of a product or service to its specifications. , and CMM/CMMI. Chapter 4 reports the economic experiences of respondents with a variety of information technologies and IT initiatives, including mainframes, Unix, Linux, Microsoft Windows See Windows. (operating system) Microsoft Windows - Microsoft's proprietary window system and user interface software released in 1985 to run on top of MS-DOS. Widely criticised for being too slow (hence "Windoze", "Microsloth Windows") on the machines available then. Server OS , portable PCs (laptops), handheld wireless email Wireless Email or Push E-mail for enterprises is an email solution for small handheld platforms that is secure and managed centrally by enterprise server. Wireless technology adoption has seen a dramatic increase over the past few years. devices (e.g. Blackberry), virtual Private Network (VPN (Virtual Private Network) A private network that is configured within a public network (a carrier's network or the Internet) in order to take advantage of the economies of scale and management facilities of large networks. ), data center consolidation, server consolidation, storage consolidation, application systems consolidation, ERP software, CRM software, supply chain software, voice over IP (VoIP), unified messaging, storage area networks (SANs), utility computing, software on-demand (hosted applications), data warehouse, wireless LANs, RFID, VAN-based EDI , Internet-based EDI, and IT asset management systems. Chapter 5 provides a detailed analysis for eight categories of outsourcing. For each category, we report the level of adoption overall, the percent of organizations increasing their use of outsourcing, the percent decreasing their use of outsourcing (or "back-sourcing"), and the percent staying at the same level of outsourcing. This data is provided for the composite sample, by organization size, and by industry sector. The eight categories of outsourcing are: -- Outsourced software development/maintenance/testing -- Outsourced website or e-commerce hosting and maintenance -- Hosted applications (software on-demand, or software as a service) -- Outsourced disaster recovery services -- Outsourced network operations -- Outsourced desktop support -- Outsourced data center operations/management -- Outsourced help desk Chapter 6 provides benchmarks broken down by organization size, across all sectors. Organization size is defined as: -- Large organizations: over U.S. $750 million in annual revenue -- Medium organizations: $250 million to $750 million -- Small organizations: $50 million to $250 million. (There are no respondents under $50 million in annual revenue in this study this year. In the case of governmental organizations, the annual operating budget Noun 1. operating budget - a budget for current expenses as distinct from financial transactions or permanent improvements budget items, operating cost, operating expense, overhead - the expense of maintaining property (e.g. of the agency is used in place of annual revenue The benchmarks provided in this chapter are the same as for Chapter 2 (Composite Benchmarks), except that recruiting metrics are not reported. Each metric is reported by organization size. Chapter 7 provides benchmarks for banking and finance organizations, across all organizational sizes. Respondents in this sector this year include business and consumer commercial banks, mortgage lenders, investment banks The following is a list of investment banks Financial conglomerates Large financial-services conglomerates combine commercial banking and investment banking, and sometimes insurance. , security brokerage firms, real estate investment trusts, and other types of banking and finance organizations. The benchmarks provided in this chapter are the same as for Chapter 2 (Composite Benchmarks), except that recruiting metrics are not reported Chapter 8 provides benchmarks for insurance organizations, across all organizational sizes. Respondents in this sector this year include organizations providing life insurance, title insurance, fire/marine/property/casualty insurance, automobile insurance, workman's compensation, and various types of liability insurance. It also includes companies that provide services directly to the insurance industry, such as insurance information services See Information Systems. and claims processing organizations. This sector includes health insurance firms, but not health plans that are engaged in healthcare delivery: healthcare providers are included in Chapter 9. The benchmarks provided in this chapter are the same as for Chapter 2 (Composite Benchmarks), except that recruiting metrics are not reported. Chapter 9 provides benchmarks for healthcare organizations, across all organizational sizes. Respondents in this sector this year include hospitals, outpatient clinics, assisted living as·sist·ed living n. A living arrangement in which people with special needs, especially older people with disabilities, reside in a facility that provides help with everyday tasks such as bathing, dressing, and taking medication. and long-term care facilities long-term care facility n. See skilled nursing facility. , home healthcare providers, and other organizations engaged in the direct delivery of medical services. Chapter 10 provides benchmarks for discrete manufacturing Fabricating products by assembling components and subsystems into larger systems. The automated assembly line is the prime example of discrete manufacturing such as in the making of automobiles, household appliances and computer systems. organizations, across all organizational sizes. Discrete manufacturers are defined as those where the production process adds value by fabricating or assembling individual (discrete) units of production. Respondents in this sector this year include manufacturers of aircraft, automobiles, consumer products, industrial components, instrumentation, electronics and electronic components, and many other types of discrete products. Chapter 11 provides benchmarks for process manufacturing organizations, across all organizational sizes. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. In this study this year, this sector includes manufacturers of chemicals, metals, plastics, films, glass, building materials, carpet, and other process materials. It also includes food processing plants and dairies. Chapter 12 provides benchmarks for pharmaceutical and medical device organizations, across all organizational sizes. Respondents in this sector this year include manufacturers of branded and over-the-counter pharmaceuticals, biologics, biotech products, in vitro diagnostics In vitro diagnostic (IVD) tests are medical tests conducted in a test tube, or more generally in a controlled environment outside a living organism. In vitro means in glass in Latin. , optical products, durable medical equipment Durable medical equipment is a term of art used to describe certain Medicare benefits, that is, whether Medicare may pay for the item. The item is defined by Title XVIII the Social Security Act: Chapter 13 provides benchmarks for wholesale distribution companies, across all organizational sizes. Respondents in this sector this year include wholesale distributors of computer equipment, semiconductors, electronic components, industrial supplies, auto parts, office equipment, medical products, consumer goods consumer goods Any tangible commodity purchased by households to satisfy their wants and needs. Consumer goods may be durable or nondurable. Durable goods (e.g., autos, furniture, and appliances) have a significant life span, often defined as three years or more, and , and cosmetics. Chapter 14 provides benchmarks for retail organizations, across all organizational sizes. Respondents in this sector this year include retailers of automobiles, home furnishings, sporting equipment, specialty foods, apparel, hardware, general merchandise, and other items. This sector also includes discount retailers. Chapter 15 provides benchmarks for utilities and energy companies, across all organizational sizes. The utilities and energy sector in the study this year includes oil and gas exploration and services, pipeline operators, power generators, electrical utilities, gas utilities, and telecommunications utilities. Chapter 16 provides benchmarks for business services firms, across all organizational sizes. The business services sector in the study this year includes professional services firms, such as accounting firms, law firms, and consulting organizations; software developers; trade associations; brokerage services; technical services firms; and other companies that provide services to other businesses. Chapter 17 provides benchmarks for government organizations, across all organizational sizes. Respondents in this sector this year include municipal governments, state government agencies, and federal government organizations. The benchmarks provided in this chapter are the same as for Chapter 2 (Composite Benchmarks), except that recruiting metrics are not reported. For more information visit http://www.researchandmarkets.com/reports/c39637 Source: Computer Economics |
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