Fiserv Customer Centered Solutions Launches New IntelligEnt Sales Force Application.PITTSBURGH -- Fiserv Customer Centered Solutions (CCS (1) (Common Channel Signaling) A communications system in which one channel is used for signaling and different channels are used for voice/data transmission. Signaling System 7 (SS7) is a CCS system, also known as CCS7. See SS7. ), a unit of Fiserv Inc. (Nasdaq:FISV FISV Fiserv, Inc (stock symbol) ) today announced the availability of the IntelligEnt Sales Force application. The IntelligEnt Sales Force application provides a unique sales tool to the financial services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. market through its ability to access core transaction systems, provide industry-specific business processes and integrate to back-end data warehousing See data warehouse. data warehousing - data warehouse , accounting and fulfillment systems. The IntelligEnt Sales Force application was successfully launched at LSB (Linux Standard Base) A standard interface (ABI) for Linux from the Linux Foundation (www.linux-foundation.org). Introduced in 2001 by the Free Standards Group, which later became the Linux Foundation, applications based on the LSB standard will run properly under The Bank and is widely used across their branch retail network and commercial and small business departments. LSB The Bank used IntelligEnt Sales Force as the catalyst to drive a new sales culture throughout their organization. Using IntelligEnt Sales Force, LSB has been able to identify and route referrals, track opportunities between business line silos and customize their officers' sales desktops to better manage complex sales Complex sales, also known as Enterprise sales, can refer to a method of trading sometimes used by organizations when procuring large contracts for goods and/or services where the customer takes control of the selling process by issuing a Request for Proposal (RFP) and across the organization. "We chose IntelligEnt Sales Force to improve our sales effectiveness and synergies across the bank," said Richard Balentine, Director of Technology and Operations at LSB The Bank. "Our most recent success was improving efficiencies and increasing sales production of an extensive cash management program." "IntelligEnt Sales Force is uniquely designed with core integration for the financial institution industry to support sales within commercial or retail networks and does a great job of integrating with back-end systems," said Regis Rapp, Fiserv Customer Centered Solutions president. "We built this application because we found that mid-tier banks were struggling to automate their sales activities particularly in the area of how the retail and commercial groups interact. The robust business process management tool helps to drive relationship-driven sales opportunities within organizations to produce greater returns from their sales efforts. This allows the sales staff to efficiently enhance forecasting; manage referrals, contacts and leads; analyze pipeline opportunities and interact with other departments across the enterprise." Rapp adds, "Another key advantage is IntelligEnt's integration with InformEnt, our award-winning data warehousing solution, to deliver enterprise-wide business intelligence to maximize your sales efforts by deepening your understanding of your customers and prospects. " About LSB The Bank LSB Bancshares Inc. (Nasdaq:LSBK) parent company of LSB The Bank has built a solid business in central North Carolina North Carolina, state in the SE United States. It is bordered by the Atlantic Ocean (E), South Carolina and Georgia (S), Tennessee (W), and Virginia (N). Facts and Figures Area, 52,586 sq mi (136,198 sq km). Pop. over the last 57 years. LSB The Bank is a growing community bank that places emphasis on strong community involvement. Established in 1949, LSB The Bank provides banking services from 25 offices in Davidson, Forsyth, Guilford, Randolph and Stokes Stokes , William 1804-1878. British physician. Known especially for his studies of diseases of the chest and heart, he expanded on the observations of John Cheyne in describing the breathing irregularity now known as Cheyne-Stokes respiration. counties with a mortgage production office in Wake County. Additional information is available at www.lsbnc.com. About Fiserv Customer Centered Solutions Fiserv Customer Centered Solutions (CCS), a unit of Fiserv Inc., provides solutions that enable financial institutions and service providers to drive profit by effectively leveraging information technology. CCS specializes in delivering analytics, business intelligence, business process management and sales and service solutions to banks, credit unions, mortgage service providers and specialty finance companies. Please visit Fiserv CCS at www.ccs.fiserv.com. About Fiserv Inc. Fiserv Inc. (Nasdaq:FISV), a Fortune 500 company, provides information management systems and services to the financial and health benefits industries. Leading services include transaction processing Updating the appropriate database records as soon as a transaction (order, payment, etc.) is entered into the computer. It may also imply that confirmations are sent at the same time. Transaction processing systems are the backbone of an organization because they update constantly. , outsourcing, business process outsourcing Business process outsourcing (BPO) is the contracting of a specific business task, such as payroll, to a third-party service provider. Usually, BPO is implemented as a cost-saving measure for tasks that a company requires but does not depend upon to maintain its position in (BPO BPO Business Process Outsourcing BPO Benevolent & Protective Order (of Elks of the USA) BPO Benzoyl Peroxide BPO Business Process Optimization BPO Broker Price Opinions BPO Buffalo Philharmonic Orchestra ), software and systems solutions. The company serves more than 17,000 clients worldwide and is the leading provider of core processing solutions for U.S. banks, credit unions and thrifts. Fiserv was ranked the largest provider of information technology services to the financial services industry worldwide in the 2004, 2005 and 2006 FinTech 100 surveys. Fiserv Health provides health plan management, pharmacy benefits management and BPO services to the managed care market and self-funded commercial and government employers and health plans. Headquartered in Brookfield, Wis., Fiserv reported more than $4 billion in total revenue for 2005. For more information, please visit www.fiserv.com. |
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