Fiserv Claims Workstation in Production at Major Insurer.Business Editors WEST DES MOINES West Des Moines (də moin`), city (1990 pop. 31,702), Polk co., S central Iowa, a growing suburb W of Des Moines; inc. 1893 as Valley Junction, renamed 1938. Products manufactured there include cement, metal items, and pumps. , Iowa--(BUSINESS WIRE)--Oct. 2, 2003 Fiserv, Inc. (NASDAQ NASDAQ in full National Association of Securities Dealers Automated Quotations U.S. market for over-the-counter securities. Established in 1971 by the National Association of Securities Dealers (NASD), NASDAQ is an automated quotation system that reports on :FISV) said W. R. Berkley W.R. Berkley NYSE: BER is a Fortune 500 company founded in 1967, and based in Greenwich, Connecticut. It is one of the nation’s premier commercial lines property casualty insurance providers. Corporation (NYSE NYSE See: New York Stock Exchange :BER (1) (Basic Encoding Rules) A set of encoding rules for ASN.1 notation, which is a method for defining data structures. See ASN.1. (2) (Bit Error Rate) The average number of bits transmitted in error. See BERT. 1. ) of Greenwich, Connecticut, has installed the Fiserv Claims Workstation system for three of its companies writing property-casualty insurance. The Claims Workstation system manages the entire life cycle of claims at the three Berkley companies. The system improves claims service by providing information when adjusters and other claims personnel need it and also by relieving personnel of non-productive tasks more efficiently handled with automation. "The business rules engine and the flexible data capturing capabilities of the system helped drive the decision to purchase Claims Workstation," said Ken McKinion, Vice President of Information Technology Operations Information technology operations, or IT operations, are the superset of all processes and services that are both provisioned by an IT staff to their internal or external and used by themselves, to run themselves as a business. for W. R. Berkley Corporation. "Additionally, our ability to have multiple companies use Claims Workstation minimizes the issues that arise from supporting multiple systems. Claims Workstation provides a consolidated system that is versatile enough, through the configuration process, to address specific needs of an individual company." "W. R. Berkley Corporation zeroed in on the flexibility of Claims Workstation right away," said Tony Perdichezzi, President of the Fiserv Administrative Solutions Division. "The powerful system administration module and integrated business rules engine allow each company to maximize the system for their business needs." Fiserv, Inc. (NASDAQ:FISV) provides industry leading information management systems and services to the financial industry, including transaction processing, outsourcing, business process outsourcing Business process outsourcing (BPO) is the contracting of a specific business task, such as payroll, to a third-party service provider. Usually, BPO is implemented as a cost-saving measure for tasks that a company requires but does not depend upon to maintain its position in and software and systems solutions. The company serves more than 14,000 clients worldwide, including banks, broker-dealers, credit unions, financial planners/investment advisers, insurance companies and agents, self-insured employers, lenders and savings institutions. Headquartered in Brookfield, Wisconsin, Fiserv reported $2.3 billion in processing and services revenues for 2002. Fiserv can be found on the Internet at www.fiserv.com |
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