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Firstwave launches version 10.


Firstwave Technologies, Inc. has announced the newest version of its Web-based CRM (Customer Relationship Management) An integrated information system that is used to plan, schedule and control the presales and postsales activities in an organization.  suite, Firstwave Version 10, which is built on .NET architecture. Firstwave version 10 features an integrated development environment See IDE.

integrated development environment - interactive development environment
 (IDE), which was designed to decrease total cost of ownership and improve customer responsiveness. This decrease is achieved by enabling business analysts or similar resources to quickly develop and deploy customized CRM applications that fit changing business models and needs. Firstwave version to focuses on the critical need to leverage legacy systems for quicker integration and implementation by connecting to multiple data sources using a built-in business objects layer. This business object layer can be used with or without more expensive enterprise application integration software. The Firstwave IDE and Firstwave version 10 CRM suite are built on Microsoft .NET See .NET.  architecture, which provides increased scalability, performance and robust support for Web services (1) Loosely, any online service delivered over the Web. Such usage appears in articles from non-technical sources, but not in IT-oriented publications, because definition #2 below describes the correct use of the term. . Firstwave's .NET-centric CRM solution aims to provide the level of interoperability required to meet individual customer needs for flexibility and customization. Built on open Internet standards See Internet Engineering Task Force.  and protocol, the .NET architecture is being widely adopted across the enterprise spectrum and facilitates simplified deployment and management of enterprise solutions.

www.firstwave.net

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Title Annotation:New Products ...
Publication:Customer Interaction Solutions
Date:Sep 1, 2003
Words:194
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