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FirstOntario to Offer Superior Member Services with Fiserv Solution.


Business Editors

LAKE MARY Lake Mary may refer to:
  • Lake Mary, Florida, a town in Florida
  • Lake Mary Township, Minnesota, a township in Douglas County, Minnesota
  • Lake Mary (Arizona), a reservoir south east of Flagstaff, Arizona
  • Lake Mary, a lake in McLeod County, Minnesota
, Fla.--(BUSINESS WIRE)--Feb. 19, 2003

Building Off Extensive Experience with Credit Unions Around the World,

Fiserv CBS (Cell Broadcast Service) See cell broadcast.  Worldwide Signs its First Canadian Credit Union

Fiserv CBS Worldwide, a unit of Fiserv, Inc. (Nasdaq:FISV FISV Fiserv, Inc (stock symbol) ), announced today that FirstOntario Credit Union, Ontario's fourth largest member-owned community financial institution, has chosen Fiserv as a strategic partner for its initiative to improve member services.

The Fiserv technology solution will enable FirstOntario to achieve improved member service levels as well as a dramatically improved capacity to launch and support new products and services while simultaneously achieving superior levels of cost efficiency.

"Fiserv exclusively focuses on financial services The examples and perspective in this article or section may not represent a worldwide view of the subject.
Please [ improve this article] or discuss the issue on the talk page.
 and demonstrates a thorough understanding of the credit union industry, which is evidenced by their impressive list of successful clients," said John Lahey, President of FirstOntario.

"The Fiserv technology solution is proven," Lahey added. "Its broad base of installation was very attractive to our credit union. Our early implementation work has only served to reinforce our decision. The Fiserv organization has incredible knowledge and experience in financial services companies of our size. We look forward to using that knowledge to offer our members an exceptionally improved sales and service experience."

Alex Groenendyk, President of Fiserv CBS Worldwide, said he looks forward to a long and prosperous relationship for both parties.

"FirstOntario is an innovative organization, and we look forward to helping them in their strong drive to provide the products their members want, as well as the high-quality service their members deserve," Groenendyk said. "We know that these objectives will become the measures of success by which FirstOntario, as well as Fiserv, will be judged."

FirstOntario will implement the Fiserv International Comprehensive Banking System (ICBS ICBS International Committee of the Blue Shield
ICBS Incorporated Church Building Society
ICBS International Conference of Banking Supervisors
ICBS International Cigar Band Society
ICBS Inter-Connected Business System
), Alliant Customer Relationship Servicing (CRS CRS Course
CRS Certified Residential Specialist (real estate certification)
CRS Central Reservation System
CRS Can't Remember Stuff (polite form)
CRS Cost Reduction Strategy
CRS Consumer Relations Specialist
) and Alliant Branch Teller - leveraging the operating system operating system (OS)

Software that controls the operation of a computer, directs the input and output of data, keeps track of files, and controls the processing of computer programs.
 of one of the world's most reliable servers, the IBM (International Business Machines Corporation, Armonk, NY, www.ibm.com) The world's largest computer company. IBM's product lines include the S/390 mainframes (zSeries), AS/400 midrange business systems (iSeries), RS/6000 workstations and servers (pSeries), Intel-based servers (xSeries)  iSeries.

"We immediately saw that the Fiserv technology solution would present tremendous value to credit unions like ours," Lahey said. "The company's fiscal soundness, and the proven performance and security of IBM, leaves us confident and excited about our long-term partnership with Fiserv."

FirstOntario currently has 17 branches and 31 ATMs to serve greater Hamilton, the Niagara region and southwestern Ontario Southwestern Ontario is a region of the Canadian province of Ontario, centred on the city of London. It extends north to south from the Bruce Peninsula on Lake Huron to the Lake Erie shoreline, and east to south-west roughly from Kitchener to Windsor. .

Fiserv CBS Worldwide is a unit of Fiserv, Inc. that delivers end-to-end business and technology solutions for financial institutions. Through its offices in Orlando, London, Singapore, Beijing, Sydney, Jakarta, Manila, Warsaw, and Bogota, Fiserv CBS Worldwide enables more than 200 financial institutions to deliver core processing and personalized customer relationship management solutions and servicing through multiple channels. Fiserv CBS Worldwide can be found on the Internet at www.cbs.fiserv.com.

Fiserv, Inc. (Nasdaq:FISV) is an independent, full-service provider of integrated data processing Noun 1. integrated data processing - automatic data processing in which data acquisition and other stages or processing are integrated into a coherent system
IDP

automatic data processing, ADP - data processing by a computer
 and information management systems to the financial industry. As a leading technology resource, Fiserv serves more than 13,000 financial service providers worldwide, including banks, broker-dealers, credit unions, financial planners/investment advisers, insurance companies and agents, mortgage banks, and savings institutions. Headquartered in Brookfield, Wisconsin, Fiserv also can be found on the Internet at www.fiserv.com.
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Publication:Business Wire
Geographic Code:1USA
Date:Feb 19, 2003
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