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FirstHand Technologies and Sylantro Systems Announce Seamless Handover Solution for Fixed Line Carriers, Extending Business Services to Mobile Users.


FirstHand first·hand  
adj.
Received from the original source: firsthand information.



first
 Mobile Console to Leverage Sylantro Synapps Server, Providing Converged Enterprise Mobility and Voice Call Continuity Services

SAN DIEGO San Diego (săn dēā`gō), city (1990 pop. 1,110,549), seat of San Diego co., S Calif., on San Diego Bay; inc. 1850. San Diego includes the unincorporated communities of La Jolla and Spring Valley. Coronado is across the bay.  -- FirstHand Technologies, an innovator in transforming smart phones and dual-mode WiFi/Cellular devices into full-featured business telephones in fixed-mobile converged networks The integration of the telephone system with IP-based data networks. See softswitch.

(networking) converged network - A single network that can carry voice, video and data.
, and Sylantro Systems Corp., the leading supplier of feature servers for hosted VoIP services in carrier networks, today announced that the FirstHand Mobile Console will be fully integrated with the Sylantro Synapps Server platform, enabling carriers without wireless properties to deliver full-featured mobile calling and Voice Call Continuity services to users' mobile phones. The phones can be operated in both WiFi and cellular modes and can fully leverage hosted business services from either network.

The combined Sylantro and FirstHand solution enables fixed line carriers to extend the services of their business and residential customers to their mobile devices transparently from any wireless carrier infrastructure (i.e. Home Location registers, wireless intelligent network services, etc.). As a result, fixed line carriers have a unique opportunity to provide their customers with a rich variety of value-added services A value-added service (VAS) is a telecommunications industry term for non-core services or, in short, all services beyond standard voice calls and fax transmissions.  as part of a fixed and mobile solution, consolidating the relationship with their users which reduces mobile churn and increases their top line contribution.

The FirstHand Mobile Console's network-aware, unified GUI (Graphical User Interface) A graphics-based user interface that incorporates movable windows, icons and a mouse. The ability to resize application windows and change style and size of fonts are the significant advantages of a GUI vs. a character-based interface.  and support for single-number calling consolidates both WiFi and cellular identities to provide a seamless end-user experience over both networks. The FirstHand Mobile Console utilizes the interfaces on the Synergy Synapps Server to allow users to access the same functionality from their Windows Mobile The Windows platform from Microsoft for handheld devices, including PDAs, cellphones and Portable Media Centers. See Pocket PC, Pocket PC Phone Edition, Smartphone and Portable Media Center.  device as they currently enjoy on their desktop, including outbound calling from either the WiFi or cellular domain, leveraging their business phone services, caller ID A telephone company service that sends the caller's telephone number between the first and second ring of the call. If the calling number is not blocked, the calling number is displayed on the handset or base station of the called party.  based on their business number, short digit dialing, ad-hoc mobile conferencing, and more. They can access these services seamlessly in WiFi and cellular domains, as well as roam between enterprise WiFi, cellular, and public WiFi networks See wireless Ethernet and 802.11. .

"I am very excited to announce this agreement with Sylantro, a market leader in hosted VoIP services with a strong vision to empower its customers with Enterprise Mobility," said James LaPalme, vice president, sales and marketing, FirstHand Technologies. "By integrating the FirstHand Mobile Console with the Sylantro Synapps best-in-class platform, enterprises will benefit from increased user productivity levels, faster customer response times, unified messaging Having access to e-mail, voice mail and faxes via a common computer application or by telephone. For example, unified messaging may send faxes and digitized voice mail to a mail server that turns them into e-mail attachments. , seamless mobility, and more."

"For the first time, using the FirstHand Mobile Console, our fixed line customers will have the ability to fully extend their services to enterprise users with mobile devices as well as providing Voice Call Continuity," said Frank Salm, vice president of marketing, Sylantro Systems. "Users will be able to hold a conversation or conference call over their WiFi network and as they leave it, continue the call over their cellular network with no drop in the conversation. As they approach a WiFi hotspot, the user can switch back to WiFi from cellular."

About Sylantro Systems Corp.

Sylantro Systems provides the premier software platform for business, consumer, and mobile hosted VoIP solutions. Sylantro allows network operators to rapidly deliver high value, high margin managed telephony services without the cost and complexity of today's in house PBX (Private Branch eXchange) An inhouse telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network (PSTN).  and key systems, giving users new flexibility in their communication services. Sylantro customers include AT&T, Bandwidth.com, China Netcom China Netcom, full name China Netcom Group Corporation (Hong Kong) Limited, abbreviated CNC, was originally formed in August 1999 by the People's Republic of China government to enable inward investments to build high speed Internet communications in the country. , China Unicom China Unicom, full name China United Telecommunications Corporation, 中国联通, HKSE: 0762 NYSE: CHU, is a telecommunication operator in the People's Republic of China. 52. , Covad, KT, StarHub, SunRocket, and Swisscom. Sylantro is headquartered in Campbell, Calif. For more information, please visit the Sylantro website: www.sylantro.com.

About FirstHand Technologies (www.firsthandtech.com)

FirstHand Technologies mobilizes the enterprise by extending the functionality of numerous IP PBXs to a variety of smartphones and dual-mode devices. FirstHand Technologies empowers an enterprise's workforce to go mobile with the same functionality as their office desktop. The FirstHand Technologies advanced fixed-mobile convergence (FMC See fixed mobile convergence. ) solution delivers enterprise features and "single number" seamless connectivity over cellular networks and/or WiFi enabling organizations to achieve "enterprise communications everywhere." The enterprise benefits from faster communication abilities, increased productivity and significant cost savings. For more information, please visit www.firsthandtech.com.

FirstHand Technologies is a registered trademark of FirstHand Technologies. Sylantro is a registered trademark of Sylantro Systems Corporation. All rights reserved. All other products and brands mentioned are trademarks and/or service marks of their respective owners.
COPYRIGHT 2007 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2007, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Mar 20, 2007
Words:690
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