First Union Selects Concur for Expense Management; Proven Large-Scale Deployment Successes Leads to Selection of Concur eWorkplace.

REDMOND, Wash.--(BUSINESS WIRE)--Nov. 8, 1999--

Concur Technologies (Nasdaq:CNQR), a leading provider of workplace eCommerce solutions, announced today that First Union Corporation (NYSE:FTU) has selected Concur Expense(TM), the travel and entertainment (T&E) expense management solution within the Concur eWorkplace(TM) business portal.

Supporting its goal of enhanced reporting capabilities and its need for improved policy compliance, First Union will implement Concur's solution across the entire organization of over 70,000 employees.

Having previously automated the expense reporting process function via an internal mainframe system, First Union has already realized savings in its processing costs. "We now feel it is time to move forward with a next generation solution. It is just not feasible for us to upgrade our existing system to offer the features and functionality that Concur's solution will provide," explained John Kluxen, vice president, Financial Operations, First Union.

The self-service quality of Concur Expense especially suits First Union's dynamic environment. Available to employees via the corporate Intranet, Concur Expense meets First Union's need for a Web-based solution deployable through the desktop. With improved reporting capabilities and enhanced policy compliance, travel expenditures can be more easily tracked for use in negotiations with preferred vendors.

Additionally, First Union sought a solution that would support prepopulation of expense data from employee's corporate cards into expense reports. With Concur Expense, First Union will gain added features and functionality for improved accuracy, control, and efficiency of processing expense data.

"Concur's was the most feature rich product we examined," said Kluxen. "We were very pleased to see that the solution was in use at many large corporations and that it was a fairly mature and proven product."

About First Union

First Union Corporation is a leading provider of financial services to more than 16 million retail and corporate customers throughout the East Coast and the nation, as well as 130 countries. First Union is the nation's sixth largest bank holding company and eighth largest brokerage company, with assets of $235 billion as of Sept. 30, 1999.

About Concur Technologies

Concur Technologies, Inc.(TM) (www.concur.com) is a leading provider of workplace eCommerce solutions that automate costly and inefficient business processes among employees, partners, suppliers, and service providers. Its flagship products, Concur eWorkplace(TM) and Concur eWorkplace.com(TM) (www.concureworkplace.com), integrate Concur's suite of workplace eCommerce solutions -- business-to-business eCommerce, human resources self-service, travel and entertainment expense management, and travel booking -- through a common business portal. Both products enable users to access critical information and services thus reducing operating costs, increasing productivity, and improving supplier management. Concur has licensed its workplace eCommerce solutions to more than 275 companies worldwide, representing over 2.1 million employees. Customers include AT&T, Baxter International, DaimlerChrysler, Exxon, and Pfizer. Concur's Global Alliance Network is comprised of over 50 world-class organizations including ADP, American Express, Exodus, and Microsoft.

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