First Union ``Pushes'' Y2K Upgrades to ATMs With Software From ACI Worldwide.

OMAHA, Neb.--(BUSINESS WIRE)--June 14, 1999--

BASE24-file manager Pushes and Pulls ATM Information

to Reduce Site Visits

ACI Worldwide (Nasdaq:TSAI), a leading international provider of EFT processing applications, announces the addition of a file management application to its BASE24(R) product suite. BASE24-file manager(TM) enables users to download and collect files from Diebold, Incorporated ATMs--eliminating "sneaker ware" while reducing the need for costly site visits.

First Union, a leading US financial institution, is the first to go live with the expanded functionality, and recently used BASE24-file manager to distribute Year 2000 (Y2K) corrective service fixes to more than 3,700 Diebold ATMs.

"The ability to send software fixes through our existing ATM communication network helped us reduce the costs associated with dispatching a technician to each and every ATM. In addition we were able to better monitor which ATM had been upgraded," said Jim Spicer, vice president of First Union. "BASE24-file manager also gives us the ability to target market banking services by distributing specific graphics files to selected ATMs. We can advertise and promote specific services at a single ATM, or series of ATMs, and update the marketing messages electronically."

The expanded functionality is the result of a joint engineering effort between ACI and Diebold. The two partnered to write a special agent piece for Diebold ATMs that enables the ATMs to communicate with BASE24-file manager.

"This project illustrates Diebold's ability and commitment to provide our customers with solutions which solve real problems," said Roy Shirah, senior director, product planning and management at Diebold. "We are delighted to work with ACI in providing our mutual customer, First Union, with an effective method to maintain the ATM resident software. The agent we designed to leverage the ACI application gives First Union a focused and cost-effective means of supporting advanced-ATM functionality."

BASE24-file manager integrates with ACI's BASE24-atm and BASE24-pos transaction processing applications, currently used by First Union and more than 300 financial institutions and retailers around the world.

"We are thrilled that the Diebold and ACI BASE24-file manager solution is working so well for First Union," said Ed Mangold, senior vice president of ACI Worldwide. "The cost savings associated with reducing site visits, and the ability to efficiently deliver files in a safe, controlled manner, are the results we expected. To make this an open solution for our customers, we have developed partnerships with other vendors enabling the deployment of this technology across a broad spectrum of ATM and POS devices."

BASE24-file manager joins the BASE24 InfoBase(TM) product line. BASE24 InfoBase is a suite of file transfer, EFT and software management solutions that support the transfer and processing of data across a variety of networks and devices.

Diebold, Incorporated is the global leader in providing integrated delivery systems and services. Founded in 1859, the company employs more than 6,000 associates in some 120 locations worldwide with headquarters in Canton, Ohio, USA. Diebold reported revenue of US $1.2 billion in 1998 and is publicly traded on the New York Stock Exchange under the symbol (DBD). For more information, visit the company's Web site at www.diebold.com.

ACI Worldwide (Nasdaq:TSAI) is helping customers change the way the world works with software products developed for consumer banking, corporate banking, retail and system solutions. The company maintains operations in the Americas, Europe/Middle East/Africa and Asia/Pacific and is a leading international provider of software for electronic commerce and electronic payments. ACI Worldwide distributed solutions are used by more than 2,100 customers in 75 countries. Visit ACI Worldwide on the Internet at www.aciworldwide.com.