First Command Extends After-Hours Customer Support for Online Banking Services.FORT WORTH, Texas Fort Worth is the fifth-largest city in the state of Texas, 18th-largest city in the United States[1], and voted one of "America’s Most Livable Communities. -- First Command Bank has added around-the-clock telephone customer service for OnCommand[TM], its Internet banking service. When First Command Bank's call center closes for the evening, after-hours support of online and bill payment issues continues through Online Resources and Communications Corp., a third-party vendor that has provided back-office support for OnCommand since its inception. Online banking services have been available from First Command Bank since its opening in 1997. "Today's banking consumer wants instant access to their accounts, and they want it on their schedule," said David White David or Dave White can refer to a number of people:
OnCommand's after-hours help desk supports a variety of online banking and bill payment issues. Customer service representatives can: * Troubleshoot and solve connection/login problems and PC configuration. * Set up accounts. * Unlock a locked user and reset passwords. * Verify online bill payment information. * Submit payment inquiries and stop payments on online bill payments. * Activate the Quicken application. * Modify a user's work phone number and Internet e-mail address See Internet address. e-mail address - electronic mail address . * Answer general navigational and service-related questions. The help desk will observe only six holidays a year: New Year's Day New Year's Day, among ancient peoples the first day of the year frequently corresponded to the vernal or autumnal equinox, or to the summer or winter solstice. In the Middle Ages it was celebrated among Christians usually on Mar. 25. , Memorial Day, Independence Day, Labor Day Labor Day, holiday celebrated in the United States and Canada on the first Monday in September to honor the laborer. It was inaugurated by the Knights of Labor in 1882 and made a national holiday by the U.S. Congress in 1894. , Thanksgiving Day and Christmas Day. First Command Financial Services develops and delivers comprehensive financial plans to assist American families in their efforts to build wealth, reduce debt and pursue their lifetime financial goals and dreams. Through a combination of independent advice and personalized plans that emphasize consistent investment, carefully selected insurance and adequate savings, First Command financial advisors have established lasting relationships with hundreds of thousands of client families since 1958. For more information about First Command, visit www.firstcommand.com. First Command Financial Services, Inc. is the parent company of First Command Financial Planning Financial planning Evaluating the investing and financing options available to a firm. Planning includes attempting to make optimal decisions, projecting the consequences of these decisions for the firm in the form of a financial plan, and then comparing future performance against , Inc. (Member SIPC (Simply Interactive PC) An earlier umbrella term from Microsoft and Intel for a PC that works like a home appliance. For example, it has a sealed case, uses external connectors for expansion and boots in just a couple of seconds. ) and First Command Bank. Insurance products and services are offered by First Command Financial Services, Inc. Financial planning services and securities products are offered by First Command Financial Planning, Inc. Banking products and services are offered by First Command Bank. Securities products are not FDIC FDIC See: Federal Deposit Insurance Corporation FDIC See Federal Deposit Insurance Corporation (FDIC). insured, have no bank guarantee and may lose value. In certain states, First Command Financial Services, Inc. is a separately registered domestic corporation and does business in California as "First Command Insurance Services." |
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