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First Cellular Selects Excell Services for Directory Assistance.


TEMPE, Ariz. -- First Cellular of Southern Illinois First Cellular of Southern Illinois was a telecommunications company in Illinois, United States.

Services included:
  • The largest digital network in the region
  • Extensive nationwide network by partnering with multiple companies across the United States
, a premier wireless provider since 1993, has selected Excell Services to provide directory assistance and enhanced services to their customers. Excell Services is America's largest independent provider of Directory Assistance, Operator Services A variety of telephone services that require human intervention, including person-to-person calls, collect calls, credit card billing and directory and dialing assistance. Such services are performed by LECs, IXCs and alternative operator services (AOS), organizations that are used by  and Inbound Customer Service.

As the only locally owned and operated wireless provider in the region, First Cellular offers superior digital coverage and a level of customer care unmatched in Southern Illinois. First Cellular will leverage Excell's North American North American

named after North America.


North American blastomycosis
see North American blastomycosis.

North American cattle tick
see boophilusannulatus.
 call centers, industry leading quality and utilize Excell's Completion Plus(SM) product which enables call completion on carriers' network without additional network resources.

"We selected Excell Services because they provide the best value in the industry," said Michael Beehn, VP of Marketing and Business Development of First Cellular, "and because Excell's focus on North American call centers will better serve our customer base."

"First Cellular provides wireless services that consumers of Southern Illinois have trusted for years," said Charles M. Anderson Charles M. Anderson may refer to:
  • Charles Morris Anderson, principal of Charles Anderson Landscape Architecture, founded in 1994 in Seattle.
  • Charles Marley Anderson, U.S. Civil War veteran and U.S. Representative from Ohio's 4th District 1885-1887
, President of Excell Services, "and we are pleased that First Cellular has placed their trust in Excell to provide industry leading services to their customers."

About First Cellular

Since 1993, First Cellular has provided premium wireless service to the people of Southern Illinois. Established as a partnership of local phone companies, First Cellular is unique because it allows local dollars to stay in Southern Illinois. First Cellular's partnership includes: Crossville Telephone Company, Egyptian Telephone Company, Hamilton County Hamilton County is the name of a number of counties in the United States of America, named for Alexander Hamilton, first United States Secretary of the Treasury (except as indicated below):
  • Hamilton County, Florida
  • Hamilton County, Illinois
 Telephone Cooperative, Odin Telephone Exchange Inc., Shawnee Telephone Company, Harrisonville Telephone Company, and Wabash Telephone Cooperative Inc. Each of First Cellular's partners is a local, well-established company in its respective community. First Cellular's mission focuses on doing business with its neighbors and taking special pride in providing the best quality of service and technology available to its customers.

About Excell Services

Excell Services, a Platinum Equity Platinum Equity is an American information technology and private equity firm. It was founded by billionaire Tom Gores in 1995 and is headquartered in Beverly Hills, California.  company, is America's largest independent provider of directory assistance, operator services, and inbound customer service to the telecommunications industry. Formed as a result of the coming together of two established industry players, Operator Services Company ("OSC O.S.C. n. short for Order to Show Cause. (See: Order to Show Cause) ") and Excell Agent Services, Excell is a proven leader in quality and delivery of outsourced services through its call centers located across North America North America, third largest continent (1990 est. pop. 365,000,000), c.9,400,000 sq mi (24,346,000 sq km), the northern of the two continents of the Western Hemisphere. . The company is known for its strong commitment to value and service, enabling clients to increase revenue, improve service quality and reduce costs. Excell is based in Tempe, Arizona. Visit us at www.ExcellSvcs.com.
COPYRIGHT 2005 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2005, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:Mar 29, 2005
Words:397
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