Fireman's Fund portal helps middle-market customers. (Marketplace: Property/Casualty).Fireman's Fund Insurance Co. is rolling out its iCustomer Series initiative to the hotel, restaurant, real estate, retail, wholesale and manufacturing segments. The program's interactive portal helps middle-market The term middle-market may refer to either a type of newspaper or a type of company. A middle-market newspaper is one that attempts to cater to readers who want some entertainment value from their newspaper as well as adequate serious coverage of significant news customers streamline streamline, path of a fluid flowing steadily and without appreciable turbulence. A body is said to be streamlined if its shape offers the least possible resistance to a current of air, water, or other fluid. risk management by providing real-time 1. real-time - Describes an application which requires a program to respond to stimuli within some small upper limit of response time (typically milli- or microseconds). Process control at a chemical plant is the classic example. access to an array of industry-specific tools and resources. Through the iCustomer Series portal, Fireman's Fund's business customers can access forms and file claims online, receive current industry-specific news, participate in interactive training programs, and obtain the latest regulatory reg·u·late tr.v. reg·u·lat·ed, reg·u·lat·ing, reg·u·lates 1. To control or direct according to rule, principle, or law. 2. and safety information tailored to their businesses. "The most popular feature of the iCustomer Series tool is the fact that customers can access their company's claims history by policy and file workers' comp comp See comparison. claims online in a secure, password-protected environment" said Bob Bailey, executive vice president of Fireman's Fund. The iCustomer Series tool includes proprietary content created by the company's national network of loss control experts and field agents who work daily with middle market customers. Content is updated daily with news feeds. Each iCustomer Series portal includes industry-focused news and Hot Topics such as "Are Your Guests Safe While Sleeping?" for the hotel industry and "Escalator escalator Moving staircase used as transportation between floors or levels in stores, airports, subways, and other mass pedestrian areas. The name was first applied to a moving stairway shown at the Paris Exposition of 1900. Safety for the Holidays" for retailers. Other features include bulletin boards for posing questions to Fireman's Fund or industry peers to share experiences with specific issues and ability to order information, free of charge, from a library of loss prevention materials and common insurance forms. Property/Casualty Marketplace is compiled by Managing Editor Lynna Goch. |
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