Finger Lakes Technologies Group Makes CITTIO's WatchTower Linchpin of New Managed Service; WatchTower Deployment to Boost NOC's Support to Level 2/3.SAN FRANCISCO San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden -- CITTIO Inc., the innovation leader in network monitoring The term network monitoring describes the use of a system that constantly monitors a computer network for slow or failing systems and that notifies the network administrator in case of outages via email, pager or other alarms. and operations software, announced today that Finger Lakes Finger Lakes, group of 11 narrow glacial lakes in north to south valleys, W central N.Y. Cayuga and Seneca lakes, both more than 35 mi (56 km) long, are the largest and deepest. Keuka Lake is the center of the area's wine industry, the largest in New York. Technologies Group (FLTG FLTG Floating ) has recently purchased and will deploy CITTIO's WatchTower 2.5 network-monitoring software to offer customers a brand-new line of managed services, as well as to monitor and manage its own internal IT network. According to Paul Griswold, president and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of FLTG, the government and corporate clients FLTG's serves are clamoring for a proactive monitoring service that will help them head off network problems before they become crises. "We used to sell primarily traditional phone systems, which was very reactive. In recent years we've been getting more requests to monitor customers' networks," Griswold said. "There are so many more devices to watch, all of which potentially may encounter problems. Using CITTIO's WatchTower, now we will be able to say to a customer, 'You're starting to have a latency problem in this branch; let's do something to address it now before it becomes a bigger issue'." Griswold, a fourth-generation voice and data-networking professional, founded FLTG in 1995. The second largest ISP (1) See in-system programmable. (2) (Internet Service Provider) An organization that provides access to the Internet. Connection to the user is provided via dial-up, ISDN, cable, DSL and T1/T3 lines. in New York New York, state, United States New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of State, the company offers a range of products and services, from consulting on network design to helping companies comply with the IT auditing and reporting requirements of recent legislation. FLTG has recruited a team of certified networking professionals, opened a state-of-the-art Network Operations Center See NOC. Network Operations Center - (NOC) A location from which the operation of a network or internet is monitored. Additionally, this center usually serves as a clearinghouse for connectivity problems and efforts to resolve those problems. with Level 2/3 response capabilities, and built out its own fiber network. "Paul Griswold is a true visionary," said CITTIO's president and CEO Jamie Lerner. "In 1999, he saw that convergence was the wave of the future and re-wrote his company's business plan to reflect that. CITTIO is now delighted to work with Paul and the rest of the FLTG team as the company begins the rollout of a new managed service around WatchTower." About Finger Lakes Technologies Group (FLTG) With headquarters in Victor, N.Y., Finger Lakes Technologies Group -- the second largest ISP in New York State -- serves corporate, government and individual customers in Buffalo, Rochester and Syracuse with IP, IP telephony, wireless communications, engineering, design, Internet access, Web hosting, and custom solutions. FLTG is a subsidiary of the Ontario and Trumansberg Telephone Companies, whose founding by FLTG CEO Paul Griswold's great-grandfather Hovey Griswold dates to 1906. About CITTIO, Inc. CITTIO, Inc. is the award-winning innovation leader in network monitoring and operations software. Based on a 100 percent Java architecture, only WatchTower delivers a fully bundled software solution, including a Web server, an embedded database, and a management portal, providing complete functionality for operating a network data center. The unique monitoring capabilities of WatchTower, coupled with powerful automation technology, provide IT managers and network technicians alike with a simple and complete solution for datacenter management. CITTIO's customers include industry-leading companies such as Blue Cross/Blue Shield of Hawaii, Capitol Advantage, National Parks Conservation Association The National Parks Conservation Association (NPCA) is the only environmental organization devoted exclusively to advocacy on behalf of the National Parks. Its mission is "to protect and enhance America's National Park System for present and future generations. , The Gymboree Corporation, Truckee Meadows Water Authority, and the University of California The University of California has a combined student body of more than 191,000 students, over 1,340,000 living alumni, and a combined systemwide and campus endowment of just over $7.3 billion (8th largest in the United States). at Santa Barbara. For more information, please visit the CITTIO Web site www.cittio.com. Editor's Note: All CITTIO brand and product names are trademarks or registered trademarks of CITTIO, Inc., in the United States and other countries. All other products or company names mentioned are used for identification purposes only, and may be trademarks of their respective owners. |
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