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Federal Trade Commission To Announce National Do-Not-Call List; Gryphon Networks' Service To Play Major Role in National Compliance.


Business Editors/High-Tech Writers

NORWOOD, Mass.--(BUSINESS WIRE)--Dec. 18, 2002

Gryphon Networks, the leader in automated au·to·mate  
v. au·to·mat·ed, au·to·mat·ing, au·to·mates

v.tr.
1. To convert to automatic operation: automate a factory.

2.
 Do-Not-Call services announced today that their turnkey See turnkey system.  technology offers instant and complete compliance with all state and federal Do-Not-Call laws and will easily integrate with the pending National Do-Not-Call list the Federal Trade Commission (FTC FTC

See Federal Trade Commission (FTC).
) is expected to announce today.

"The recent heightened awareness for both state and federal regulations surrounding telemarketing telemarketing, the practice of selling goods or services to customers by means of the telephone or of surveying consumer preferences in telephone conversations.  will be fueled by the news today from the FTC," said Keith Fotta, President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  of Gryphon Networks, the leader in automated Do-Not-Call compliance technology. "With the regulatory environment becoming more complicated, technology will be the key enabler for telemarketers to move forward with their daily operations while ensuring they are in compliance with all the federal and state Do-Not-Call lists."

Thirty-two states currently have Do-Not-Call laws which limit when and to whom sales calls can be made. With the remaining 18 states expected to pass similar laws within the next year and a half, state enforcement is expected to rapidly increase. Recent statistics show the amount of announced Do-Not-Call fines total $3.6 million. The top three spots belong to Florida ($713,000), Missouri ($645,000) and Oregon ($450,000).

Gryphon's Do-Not-Call service provides a completely network-delivered solution, allowing telemarketers to use their existing equipment to comply with the rapidly expanding universe expanding universe: see universe.
expanding universe

Current understanding of the state of the universe. It is based on the finding that all galaxies are moving away from each other.
 of Do-Not-Call laws. Using patented technology, the Gryphon service works in two ways:

1. Calls made by a telemarketer to any number on the National Do-Not-Call list, any of the 32 state-run lists or to a person existing on a company's own federally mandated internal Do-Not-Call list are instantly blocked. Simply, the telemarketer hears; "You have reached a Do-Not-Call restricted number; please dial a new number now." And for the consumer, the phone never rings.

2. If a telemarketer receives a request from a consumer to be placed on the company's no-call list, the telemarketer simply hits a two-digit key code to instantly add the consumer's number. Once the two-digit function is activated activated

a state of being more than usually active. In biological systems this is usually brought about by chemical or electrical means. Commonly said of pharmaceutical and chemical products.
, no one else from that company can call the consumer again.

Gryphon's Do-Not-Call Service offers access to real-time detailed data and performance reporting capabilities. The service also integrates Do-Not-Call technology with predictive dialers An automatic telephone dialing system that dials from a list of numbers and turns the call over to an agent when a human responds. It increases productivity in a call center, because the agents can spend their time talking rather than waiting for calls to go through as well as hanging up  in automated call centers and service bureaus.

"Gryphon's patented technology is the only service that provides instant compliance with all state and federal Do-Not-Call laws," said Keith Fotta. "The FTC only has jurisdiction over 'inter-state' phone calls and Gryphon's service is the only technology that identifies the origination Origination

The process through which a mortgage lender creates a mortgage secured by some amount of the mortgagor's real property.

Notes:
Also known as loan origination, everyone must go through the origination process when securing a mortgage for a piece of real
 and destination of each outbound out·bound  
adj.
Outward bound; headed away: outbound trains.

Adj. 1. outbound - that is going out or leaving; "the departing train"; "an outward journey"; "outward-bound ships"
 telemarketing call in real-time and will validate whether or not the call is a legal one to place. Instant verification guarantees compliance."

By using automated technology, not only are telemarketers protected from possible fines, the technology helps businesses become more efficient by targeting the right consumers at the right time, increasing agent productivity and avoiding any negative PR.

Current Federal Telemarketing Regulations:
-- Telephone Consumer Protection Act of 1991: Imposed a call curfew from 9 p.m. to 8 a.m. and gave consumers the legal authority to be added to the company's internal Do-Not-Call list. Also consumers cannot be contacted for 10 years.

-- Telemarketing and Consumer Fraud and Abuse Prevention Act of 1994: Defined abusive practices and gave the FTC authority to enforce TCPA.

-- Telemarketing Sales Rule: Authorized the FTC to fine companies $11,000 per infraction and gave them the ability to shut down habitual offenders.


About Gryphon Networks

Gryphon Networks is the leader in automated privacy compliance solutions for businesses. Gryphon's proven, patented technology enables outbound telephone marketers to automatically manage compliance with all state and federal consumer Do-Not-Call laws. The network-delivered technology provides enterprise wide, professionally managed Do-Not-Call protection in real time. Powerful call accounting and agent productivity reports for all calling locations are instantly accessible via the World Wide Web. Founded in 1995, Gryphon Networks is a privately held company privately held company

A firm whose shares are held within a relatively small circle of owners and are not traded publicly.
 headquartered in Norwood, Massachusetts Norwood is a town and census-designated place in Norfolk County, Massachusetts, USA. As of the 2000 census, the population was 28,587. The community was named after Norwood, England. . For more information contact Gryphon Networks at 866-366-6822 or visit www.gryphonnetworks.com.
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Copyright 2002, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Date:Dec 18, 2002
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