Fall 2009 STAR Awards for Service Excellence Honor Leaders in Technology Service and Support.Aruba Networks, EMC (1) (EMC Corporation, Hopkinton, MA, www.emc.com) The leading supplier of storage products for midrange computers and mainframes. Founded in 1979 by Richard J. Egan and Roger Marino, EMC has developed advanced storage and retrieval technologies for the world's largest companies. , HP, Invensys-Wonderware, Juniper Networks, McAfee, Netezza, Oracle, SAP AG, Schlumberger, Symantec, and Taleo Receive Honors SAN DIEGO -- The Technology Services Industry Association (TSIA (messaging) TSIA - Title Says It All. Something to put in the body of a electronic mail message or bulletin board posting when no body is really necessary because the title or subject header contains the whole message. ) today announced that Aruba Networks, EMC, Hewlett-Packard, Invensys-Wonderware, Juniper Networks, McAfee, Netezza, Oracle, SAP AG, Schlumberger Information Solutions Schlumberger Information Solutions (SIS) functions as an operating unit of the global oil services giant Schlumberger Limited. SIS products consist of software developed by Schlumberger itself, as well as products acquired from GeoQuest (GeoFrame), Iron Mountain (eSearch), Merak , Symantec, and Taleo have been named winners of the 2009 STAR Awards for Service Excellence. The companies were honored at the Technology Services World (TSW) conference today in Las Vegas. TSW, the preeminent source of learning and peer networking in the services industry, is hosted by TSIA. TSIA is newly formed from the recently announced merger of AFSMI (Association For Services Management International, Fort Myers, FL, www.afsmi.org) A membership organization dedicated to the advancement of executives and managers in the high-tech services and support industry. , SSPA SSPA Solid State Power Amplifier SSPA Service and Support Professionals Association SSPA Software Support Professionals Association SSPA Short Statured People of Australia Inc. SSPA Submicron Signal Processor Architecture , and TPSA An earlier rating from the now obsolete TPC-A benchmark, which measures overall transaction processing performance. See TPC. , the three leading professional associations of the services and support industry. "Our industry recognizes the STAR Awards as the highest honor in the service and support industry, and the only industry peer recognition of its kind," said Stephen Smith, CFO See Chief Financial Officer. and CIO CIO: see American Federation of Labor and Congress of Industrial Organizations. (Chief Information Officer) The executive officer in charge of information processing in an organization. for TSIA. "The companies that we honor today have all provided world-class support and are acknowledged by their peers as being the best in the business." The 2009 STAR Awards for Service Excellence winners by category are: * Service Excellence in Complex Application Support - Enterprise: EMC Corporation. * Service Excellence in Complex Application Support - SMB: Netezza Corporation. * Service Excellence in Consumer Support: McAfee, Inc. * Service Excellence in Continual Improvement: Aruba Networks. * Service Excellence in Emerging Business Support: Taleo Corporation. * Service Excellence in Innovative Support: Hewlett-Packard. * Service Excellence in Integrated Services: Oracle Corporation. * Service Excellence in Mission Critical Support - Hardware: Juniper Networks, Inc. * Service Excellence in Mission Critical Support - Software - Enterprise: Symantec Corporation. * Service Excellence in Mission Critical Support - Software - SMB: Invensys-Wonderware. * Service Excellence in Outstanding Improvement: Schlumberger Information Solutions. * Service Excellence in Partner Management: SAP AG. Since its inception in 1990, the prestigious STAR Awards recognize technology companies who display exceptional leadership, innovation, and commitment in service excellence. About TSIA The Technology Services Industry Association (TSIA) is the technology services industry's largest and most vibrant association, encompassing more than 50,000 members from 300 companies in 80 countries. Our ranks include services executives, managers, and professionals from around the globe. www.tsia.com. |
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