Fair Isaac Offers Identity Protection for Telecom Providers.

Business Editors/High-Tech Writers

SAN RAFAEL, Calif.--(BUSINESS WIRE)--May 5, 2004

As Carriers Cite ID Fraud as Top Concern, New and Enhanced

Technologies Deliver the Next Level of Detection and

Prevention Throughout the Entire Customer Lifecycle

Fair Isaac Corporation (NYSE:FIC), the leading provider of analytics and decision technology, today announced that it offers ID Fraud Protection capabilities that enable telecommunications carriers to detect and thwart identity theft and subscription fraud in real time at all stages of the customer lifecycle -- from application processing through post-account activation.

Fair Isaac provides telecommunications carriers with protection from identity fraud by combining the company's industry-standard fraud detection capabilities with valuable new data sources and the most advanced analytic and investigation methodologies. It will help carriers more effectively spot identity theft in applications for service, continually monitor call records and account activity for signs of fraudulent activity and pinpoint early indications of bad debt.

Today's announcement follows the results of a recent telecommunications industry survey involving major U.S. carriers, who cite identity theft as the industry's top fraud-related issue. Sponsored by the Telecommunications Risk Management Association (TRMA), a leading industry trade organization that helps its members reduce fraud and uncollectibles, the survey represents the first step in a major campaign aimed at identifying and deploying 'best practice' fraud management through collaboration and education among major telecommunication services providers.

"Telecom service providers are increasingly challenged by a new generation of technologically savvy fraudsters," said Ted Crooks, vice president of Identity Protection Solutions at Fair Isaac. "Identity frauds today are more sophisticated, numerous and dangerous, and combating fraudsters successfully while protecting customer convenience and avoiding misidentification requires a higher level of technology and cooperation then ever before. Having led the advancement of fraud protection technologies for more than a decade, Fair Isaac is the right company to help the industry stop this blight."

Through access to cross-industry consortium data, patented modeling and profiling technologies and innovative investigative techniques, Fair Isaac's ID Fraud Protection initiative will enable telecom carriers to quickly detect inconsistencies in the information provided on an application as well as identify similarities between individual applications and known fraud patterns.

"Leading telecom service providers, financial services and retailers around the world have been successfully using Fair Isaac's solutions to identify risk and prevent fraud with the utmost reliability for many years," said Tony Zarrella, Fair Isaac's director of Telecom Risk Solutions. "Our new solutions build on our standard-setting, advanced technologies and proven expertise to arm providers with the next generation tools to protect themselves and their valued customers against ID theft. Telecom carriers will realize a significant reduction in the amount of identity fraud seen in the pre-and post-activation stages."

More than 100 telecommunications providers worldwide, including eight of the top 10 U.S. wireline providers and all of the top 10 U.S. wireless providers, currently use Fair Isaac technology to improve business decisions in acquisitions, originations, fraud and account management.

About Fair Isaac

Fair Isaac Corporation (NYSE:FIC) is the preeminent provider of creative analytics that unlock value for people, businesses and industries. The company's predictive modeling, decision analysis, intelligence management, decision management systems and consulting services power billions of mission-critical customer decisions a year. Founded in 1956, Fair Isaac helps thousands of companies in over 60 countries acquire customers more efficiently, increase customer value, reduce fraud and credit losses, lower operating expenses and enter new markets more profitably. Most leading banks and credit card issuers rely on Fair Isaac solutions, as do insurers, retailers, telecommunications providers, healthcare organizations, and government agencies. Through the www.myfico.com Web site, consumers use the company's FICO(R) scores, the standard measure of credit risk, to manage their financial health. For more information, visit www.fairisaac.com.

Statement Concerning Forward-Looking Information

Except for historical information contained herein, the statements contained in this press release that relate to Fair Isaac, including statements regarding its identity protection offering, and the benefits to be derived from this offering, are forward-looking statements within the meaning of the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995. These forward-looking statements are subject to risks and uncertainties that may cause actual results to differ materially, including any unforeseen technical difficulties related to the implementation, use and functionality of the offering, the risks that customers will not perceive material benefits from the offering, failure of the products to deliver the expected results, the possibility of errors or defects in the offering, regulatory changes applicable to the use of consumer credit and other data, and other risks described from time to time in Fair Isaac's SEC reports, including its Annual Report on Form 10-K for the year ended September 30, 2003, and quarterly report on Form 10-Q for the period ended December 31, 2003. Forward-looking statements should be considered with caution. If any of these risks or uncertainties materializes or any of these assumptions proves incorrect, Fair Isaac's results could differ materially from Fair Isaac's expectations in these statements. Fair Isaac disclaims any intent or obligation to update these forward-looking statements.

Fair Isaac and FICO are trademarks or registered trademarks of Fair Isaac Corporation, in the United States and/or in other countries. Other product and company names herein may be the trademarks of their respective owners.