FEATURE/Virgin Atlantic's Passenger Care Takes On A New Dimension With Global Telemedicine Services.NORWALK, Conn.--(BUSINESS WIRE FEATURES)--July 21, 1998--One of the last things anyone expects is to become ill while traveling. But it happens, and Virgin Atlantic isn't willing to take any chances with its passengers' care. Virgin, the first airline to carry defibrillators onboard, is now equipped with satellite technology to assist in the immediate diagnosis of passenger illnesses.
Crew members on all Virgin Atlantic long-haul flights can now make immediate contact, via the flight deck, with the MedLink emergency telemedicine services of MedAire, based in Phoenix, AZ. This allows them, no matter where in the world their flight is positioned, to speak directly to one of 16 board certified board certified,
adj the status of a dental specialist such as an orthodontist who has become a board diplomate by successfully completing the certification program of the recognized certification board in that area of practice. emergency physicians about any type of medical situation onboard their flight.
MedAire is the aviation industry's leading provider of medical services. Its MedLink physicians, who have handled more than 5000 remote emergency calls, make diagnoses, advise crew members on initial treatment, and assist the captain in deciding whether or not a diversion should be made.
"This is an extension to the already high level of care and medical preparedness with which we surround our passengers," said Richard Branson Sir Richard Charles Nicholas Branson (born 18 July 1950, chairman of Virgin Atlantic. "We were the first airline to look after our passengers by training our crew and equipping our entire long-haul fleet with defibrillators in the event of an in-flight heart attack. And we're looking even further into other in Shamley Green, Surrey, England), is a British entrepreneur, best known for his Virgin brand of over 360 assistive technology Hardware and software that help people who are physically impaired. Often called "accessibility options" when referring to enhancements for using the computer, the entire field of assistive technology is quite vast and even includes ramp and doorway construction in buildings to support . This second phase could include remote vital sign monitoring devices which read passengers' oxygen levels, heart beat and blood pressure. These readings would assist a doctor's diagnosis further still."
Virgin Atlantic first introduced defibrillators on all its long-haul aircraft in 1990. All senior cabin crew cabin crew cabin n (Aviat) → équipage m receive regular training in resuscitation resuscitation /re·sus·ci·ta·tion/ (-sus?i-ta´shun) restoration to life of one apparently dead.
cardiopulmonary resuscitation and defibrillation Defibrillation Definition
Defibrillation is a process in which an electronic device sends an electric shock to the heart to stop an extremely rapid, irregular heartbeat, and restore the normal heart rhythm. techniques. Also, 02 Fly concentrated oxygen is carried on board and provided at no cost to the passenger.
Virgin's extensive onboard medical programs ensure ill passengers are correctly diagnosed, which is not only re-assuring for the passenger concerned but also means other passengers avoid unnecessary diversions or delays.
Additionally, Virgin Atlantic is taking the MedLink services even another step further. Gate agents for the carrier also will have direct access to the emergency physicians whenever there is concern for a passenger's condition before a flight.
"We are delighted to have the opportunity to serve Virgin Atlantic and its customers," said MedAire President, Joan Sullivan Garrett. "Our companies share a similar vision of leading through innovation, and succeeding through customer service in the extreme. We are in the business of providing 'peace of mind', and that's exactly what our physicians will bring to Virgin flight deck and cabin crew should anyone need medical assistance."
If a situation is serious enough to warrant a diversion, the MedLink Telemedicine Centre maintains a database of airports around the world with detailed information on medical resources in their proximity. This information will assist Virgin Atlantic's pilots in selecting a diversion site with the appropriate quality medical resources needed to properly care for a passenger's specific situation.
Additionally for Virgin, MedLink will contact, coordinate and mobilize all ground-based medical resources that may be needed to assist a passenger once the aircraft has landed. The passenger's progress will be monitored until they are discharged from the care of local medical care providers.
Virgin Atlantic serves London from eight U.S. gateways: four times daily from Newark; twice daily from New York New York, state, United States
New York, Middle Atlantic state of the United States. It is bordered by Vermont, Massachusetts, Connecticut, and the Atlantic Ocean (E), New Jersey and Pennsylvania (S), Lakes Erie and Ontario and the Canadian province of (JFK), Los Angeles Los Angeles (lôs ăn`jələs, lŏs, ăn`jəlēz'), city (1990 pop. 3,485,398), seat of Los Angeles co., S Calif.; inc. 1850. and Orlando; and daily from San Francisco San Francisco (săn frănsĭs`kō), city (1990 pop. 723,959), coextensive with San Francisco co., W Calif., on the tip of a peninsula between the Pacific Ocean and San Francisco Bay, which are connected by the strait known as the Golden , Washington (Dulles), Miami and Boston. From London, the carrier flies to South Africa South Africa, Afrikaans Suid-Afrika, officially Republic of South Africa, republic (2005 est. pop. 44,344,000), 471,442 sq mi (1,221,037 sq km), S Africa. , Greece, Japan and Hong Kong Hong Kong (hŏng kŏng), Mandarin Xianggang, special administrative region of China, formerly a British crown colony (2005 est. pop. 6,899,000), land area 422 sq mi (1,092 sq km), adjacent to Guangdong prov. . In September, Virgin will introduce service to London from the Caribbean (Barbados, St. Lucia and Antigua). For reservations and inquiries, please call (800) 862-8621 or visit the Virgin Atlantic web site at www.fly.virgin.com.
Editor's notes Editor's Note (foaled in 1993 in Kentucky) is an American thoroughbred Stallion racehorse. He was sired by 1992 U.S. Champion 2 YO Colt Forty Niner, who in turn was a son of Champion sire Mr. Prospector and out of the mare, Beware Of The Cat.
Trained by D. : MedAire is a worldwide pioneer in providing emergency telemedicine care to people in remote locations. Since 1986 it has been setting the standard in providing a wide range of medical expertise and is used in more than 30 countries by corporate flight departments, commercial airlines and government agencies. For more information on MedAire and MedLink you can e:mail email@example.com. or check MedAire's website at www.medaire.com.
CONTACT: Gareth Edmondson-Jones
Virgin Atlantic Airways airways Anatomy The 'pipes'–trachea, bronchi, bronchioles–through which air passes to and from the alveoli. See Small airways.
Joan Sullivan Garrett