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Exstream announces Dialogue v5 general availability.


Exstream Software, Inc., a provider of personalized per·son·al·ize  
tr.v. per·son·al·ized, per·son·al·iz·ing, per·son·al·iz·es
1. To take (a general remark or characterization) in a personal manner.

2. To attribute human or personal qualities to; personify.
 customer communications, has announced the general availability of version 5.0 of the company's Dialogue enterprise personalization Custom tailoring information to the individual. On the Web, personalization means returning a page that has been customized for the user, taking into consideration that person's habits and preferences.  software for the creation and delivery of customer communications through print/mail, real-time 1. real-time - Describes an application which requires a program to respond to stimuli within some small upper limit of response time (typically milli- or microseconds). Process control at a chemical plant is the classic example.  and Web-based channels.

[ILLUSTRATION OMITTED]

Dialogue v5 has more than 250 enhancements, including seven new modules and Dialogue Anywhere for Marketing--a Web-based design interface that allows users to create and test rules-based marketing messages over the Internet Internet

Publicly accessible computer network connecting many smaller networks from around the world. It grew out of a U.S. Defense Department program called ARPANET (Advanced Research Projects Agency Network), established in 1969 with connections between computers at the
 for incorporation into documents at run time. Dialogue v5 also includes enhancements to its interactive document environment, WebVerse, which allows companies to build and deploy all types of interactive document systems.

www.exstream.com
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Copyright 2005, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Title Annotation:Web-Based Customer Service
Publication:Customer Interaction Solutions
Geographic Code:1USA
Date:Aug 1, 2005
Words:108
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