Expresso Systems Introduces Customer Communications Management Solution.

CORAL SPRINGS, Fla. -- South Florida's business correspondence specialists, Expresso Systems announced today the introduction of its new product line designed for managing high-volume, personalized customer communications. This new system provides a platform for creating customized business correspondence at significant bottom-line cost savings as compared to more traditional methods being used by many companies today. The platform completely manages the end-to-end production of high-volume customer correspondence, statements and invoices that needs to occur on a daily, weekly or monthly basis.

The system provides businesses with the ability to format variable personalized data for customized communications such as confirmation letters, change notices, service information updates, regulatory letters, overdue notices or collection letters. The resulting personalized data output is then integrated with comprehensive, high-volume production services to process and deliver the final document via the US Postal Service. The overall process is designed to optimize document impact, production turn-times, costs, and timely in-home or in-office delivery.

Expresso Systems offers its new solution as a stand-alone module or as a backend retrofit to any Customer Relationship Management (CRM) System capable of producing data. The system provides the flexibility to implement a wide-range of client data management functions, along with QC checks and balances. The Expresso System solution fills a void that currently exists in today's CRM marketplace.

The system is particularly beneficial for businesses such as, HealthCare, Telecoms, Financial Services, Banking, Call Centers, Automotive, Credit Unions, Catalog Sales, Insurance, Retail, Real Estate and Time Share Management.

About Expresso Systems

Expresso Systems is a division of Nordis Direct, one of the largest independent business communications solutions providers specializing in high-tech direct mail and document management services in the Southeastern United States. Expresso Systems is an integrated software developer and documents production provider, specializing in the processing and management of customer correspondence, statements and invoices. The company is in the business of helping clients optimize customer communications through enhanced document content, improved production turn-times and associated cost reductions. Leading the charge for Expresso Systems is industry veteran, Dennis Damio, Sr. VP, General Manager, known throughout the direct communications community for his marketing vision and innovative business solutions. He was founder of Access Communications Systems, a marketing firm specializing in the production of financial documents and ingenious direct mail packages. In his role as President and CEO, Damio quickly led Access to the top of the industry.