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Express.com Earns Top Score for Transacting in Forrester PowerRankings Online Movies Category.


Business Editors & Multimedia Writers

LOS ANGELES--(BUSINESS WIRE)--May 11, 2000

Express.com, the leading online entertainment destination for movies, music and games, has received the No. 1 ranking for transacting in the Movies category of Forrester Research's PowerRankings(TM).

In addition to its No. 1 score for transacting, beating out Amazon.com, Reel.com, buy.com, CDnow and BigStar, Express.com received high marks for its product selection, delivery options, ability to process returns and DVD DVD: see digital versatile disc.
DVD
 in full digital video disc or digital versatile disc

Type of optical disc. The DVD represents the second generation of compact-disc (CD) technology.
 reviews. Forrester's PowerRankings combine consumer survey data with unbiased shopping tests to provide objective rankings of the leading e-commerce sites.

The PowerRankings transacting category measures the performance when purchasing products online. The Forrester analysis assessed the depth of information given to help consumers make an informed choice as well as the tools on the site to facilitate transactions. The transacting category measures the Web site's payment options, speed of checkout and inventory status tools.

"Express.com is committed to making online shopping an enjoyable experience for our customers," said Michael Dubelko, founder and chief executive officer, Express.com. "Forrester Research Forrester Research is an independent technology and market research company that provides its clients with advice about technology's impact on business and consumers. Corporate facts
  • Founded: 1983 by George F.
 proved that we are a leading e-tailer in the online movie store category, offering consumers the most comprehensive information about DVDs, best payment options and the quickest checkout time n. 1. the latest time for vacating a hotel room without being charged for extra time; as, the checkout here is 12 noon s>.

Noun 1. checkout time - the latest time for vacating a hotel room; "the checkout here is 12 noon"
checkout
 available on the Web.

"The PowerRankings also highlight Express.com's product selection depth and delivery service strengths. With these quantifiable Quantifiable
Can be expressed as a number. The results of quantifiable psychological tests can be translated into numerical values, or scores.

Mentioned in: Psychological Tests
 results, there is no other destination online for movie lovers."

About Express.com

Express.com, based in Los Angeles Los Angeles (lôs ăn`jələs, lŏs, ăn`jəlēz'), city (1990 pop. 3,485,398), seat of Los Angeles co., S Calif.; inc. 1850.  and located on the world-famous "Hollywood Walk of Fame The Hollywood Walk of Fame is a pavement along Hollywood Boulevard and Vine Street in Hollywood, Los Angeles, California, United States, which is embedded with more than 2,000 five-pointed stars featuring the names of not only human celebrities but fictional characters honored by ," is the leading online entertainment destination, bringing together DVD, games, music and more to one location (www.express.com). Express.com incorporates full community, e-commerce and diversified diversified (di·verˑ·s  unique content and capabilities to its Web site, and provides customers with quality, selection, service and value.

Named "1999 Online Retailer of the Year" by Video Business magazine, Express.com has been named the top-rated site for customer satisfaction by Forrester Research, Time Digital, Harris Interactive Harris Interactive (NASDAQ: HPOL) is an American market research company that specializes in public opinion research using both telephone and surveys on online panels. The company is the product of a 1996 merger between the Gordon S. Black Company and Louis Harris & Associates.  and BizRate.com. Express.com offers consumers more than 4,500 DVD movies and DVD-ROM DVD-ROM: see digital versatile disc.


A read-only DVD disc used to permanently store data files. DVD-ROM discs are widely used to distribute large software applications that exceed the capacity of a CD-ROM disc.
 software titles, 200,000 music CD titles and 6,000 video-game titles at discount prices.

In January 2000, the company merged with Maximum Holdings Inc., which includes a network of more than 60 gaming Web sites, such as GameCave.com, as well as Game Fan magazine, underscoring Express.com's commitment to being the leading authority for games, music and movies on the Internet.

The company also operates DVD.com, a premier destination offering a robust online community with engaging DVD-related editorial content and the latest in entertainment news on the Web.
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Publication:Business Wire
Geographic Code:1USA
Date:May 11, 2000
Words:433
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