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Expertcity.com's DesktopStreaming(TM) Success Leads to Launch of New ASP Division.



Expertcity.com Launches www.desktopstreaming.com for ASP Sales

SANTA BARBARA, Calif., June 28 /PRNewswire/ --

Expertcity.com, the Internet's leading portal for person-to-person help, advice and training, today announced the launch of its new ASP division (www.desktopstreaming.com). Expertcity.com was founded in 1999 to introduce its proprietary DesktopStreaming(TM) technology to the consumer market by offering live person-to-person computer support through a distributed base of skilled experts. Due to the unprecedented success of this model, Expertcity.com has grown into an application service provider, licensing its DesktopStreaming technology and support model to other companies.

To help spearhead this new division, Expertcity.com has hired Chuck Massanari, who was a field sales manager sales manager ngerente m/f de ventas

sales manager ndirecteur commercial

sales manager sale n
 with Apple Computers for 11 years. Massanari also served as general manager at AmeriData and as western sales director at AT&T.

"I am very excited to join a company that is clearly at the forefront of new technology and I am looking forward to helping Expertcity.com continue its success as an application service provider," said Massanari.

The new ASP division, which licenses Expertcity.com's DesktopStreaming technology, already has an impressive roster of clients, including Sun Microsystems Sun Microsystems, Inc. (NASDAQ: JAVA[3]) is an American vendor of computers, computer components, computer software, and information-technology services, founded on 24 February 1982. , CompUSA and Cox Communications Cox Communications is a privately owned subsidiary of Cox Enterprises providing digital cable television and telecommunications services in the United States. It is the third-largest[2] cable television provider in the United States, serving more than 6. . Expertcity.com's DesktopStreaming is the leading live online customer support application.

Expertcity.com's desktop-sharing capability downloads in seconds to a customer's screen, permitting customers and technical support staff to interact in real-time via chat or telephone with mutual mouse and keyboard control. DesktopStreaming technology enables a company to quickly establish a live, online support site for its customers with minimal overhead, using a technology that is browser browser

Software that allows a computer user to find and view information on the Internet. The first text-based browser for the World Wide Web became available in 1991; Web use expanded rapidly after the release in 1993 of a browser called Mosaic, which used
 and application independent and cross platform functional. Using Expertcity's DesktopStreaming technology, a company's experts can resolve problems directly on a consumer's computer, while also allowing the consumer to see exactly what the technical assistant is doing. Because the service is Web-based, it is easily put into operation by Expertcity.com and usually takes a week to implement.

"Introducing this new ASP division will ensure that the needs of both the consumer and business areas are met, thereby allowing for the future expansion of the company," said Expertcity.com President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board.  Andreas Von Blottnitz.

About Expertcity.com

Expertcity.com (www.expertcity.com) was recently named the premier support partner for ZDNet's Help & How-To channel and is quickly becoming the go-to site for mass-market consumers seeking immediate answers to technical questions. Expertcity.com's investors include Sun Microsystems, ZDNet, Bertelsmann Ventures and Wit Capital. Expertcity.com is the leading online marketplace for real-time help, advice and learning. The company provides consumers with personalized per·son·al·ize  
tr.v. per·son·al·ized, per·son·al·iz·ing, per·son·al·iz·es
1. To take (a general remark or characterization) in a personal manner.

2. To attribute human or personal qualities to; personify.
 technical expertise from accredited accredited

recognition by an appropriate authority that the performance of a particular institution has satisfied a prestated set of criteria.


accredited herds
cattle herds which have achieved a low level of reactors to, e.g.
 experts. The company offers superior support and expert services using its proprietary DesktopStreaming technology, which enables desktop-sharing, mutual mouse and keyboard control, online telestration and chat. The company is focusing its initial efforts on the technical support market, but plans future expansion into a wide range of market sectors. Headquarters for Expertcity.com are located in Santa Barbara, California.

Expertcity.com and DesktopStreaming are trademarks of Expertcity.com, Inc. Other product and company names may be registered trademarks, trademarks or servicemarks of their respective owners.
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Publication:PR Newswire
Date:Jun 28, 2000
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