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Expertcity: like being there: revolutionize the way you work with our Web-based remote access and support technologies.


Company Overview

Founded in 1997, Expertcity, Inc. is the leading provider of Web-based remote-access and customer-support technologies. The company's award-winning Adj. 1. award-winning - having received awards; "this award-winning bridge spans a distance of five miles"  screen-sharing technology enables users to view and control a remote computer via the Web, thus enabling enterprise-critical functions such as internal and external Web-based technical support; online sales and customer service; and remote access.

DesktopStreaming[TM]

Virtual On-Site Support Solution

DesktopStreaming[TM] is a highly flexible, real-time 1. real-time - Describes an application which requires a program to respond to stimuli within some small upper limit of response time (typically milli- or microseconds). Process control at a chemical plant is the classic example.  support solution that allows your organization to effectively manage customers. It offers unmatched features designed to accommodate remote problem solving problem solving

Process involved in finding a solution to a problem. Many animals routinely solve problems of locomotion, food finding, and shelter through trial and error.
, administration, support, training and issue resolution. Offering centralized cen·tral·ize  
v. cen·tral·ized, cen·tral·iz·ing, cen·tral·iz·es

v.tr.
1. To draw into or toward a center; consolidate.

2.
, secure administration, DesktopStreaming features industry-recognized encryption The reversible transformation of data from the original (the plaintext) to a difficult-to-interpret format (the ciphertext) as a mechanism for protecting its confidentiality, integrity and sometimes its authenticity. Encryption uses an encryption algorithm and one or more encryption keys. , scalable Web-based architecture and the flexibility to support your organization's most valuable asset--your customers.

GoToMyPC[TM]

Remote Access for the Enterprise

GoToMyPC Corporate[TM] is a managed service for secure remote access that empowers your employees to get the job done from wherever they are. It reduces the costs and complexity associated with other remote-access solutions; offers administrators the highest levels of security and control; and immediately increases your employees' productivity.

Contact Us

Experience these real-time solutions firsthand first·hand  
adj.
Received from the original source: firsthand information.



first
. Call (800) 549-8541 today and ask about our complimentary trials. For more information, please visit www.expertcity.com.
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Copyright 2003, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Article Details
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Title Annotation:Corporate Profile: Advertising Supplement
Publication:Customer Interaction Solutions
Date:Aug 1, 2003
Words:197
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