Exceptional Capabilities: Comcast Selects Unisys to Provide Customer Payment, Exceptions Processing.Business Editors/Hi-Tech Writers BLUE BELL, Pa.--(BUSINESS WIRE)--Oct. 22, 2001 Unisys e-@ction Remittance Processing Solution (RPS rps abbr. revolutions per second ) Provides Automation, Speed Via New West Chester West Chester, borough (1990 pop. 18,041), seat of Chester co., SE Pa., W of Philadelphia; inc. 1799. Primarily residential, West Chester was long the trade and processing center for an agricultural region that is now mainly suburbs. , Pa. Service Bureau Unisys Corporation (company) Unisys Corporation - The company formed in 1984-5 when Burroughs Corporation merged with Sperry Corporation. This was when the phrase "dinosaurs mating" was coined. (NYSE NYSE See: New York Stock Exchange :UIS (graphics, programming) UIS - A VMS graphics programming interface package for VAXstations. ) today announced an agreement with Comcast Cable Communications, Inc., the nation's third largest cable provider, to implement the Unisys e-@ction Remittance Processing Solution (RPS). Unisys will provide this solution for approximately one-third of Comcast's high-volume customer payments and exceptions transactions received by mail, at a new service bureau in West Chester, Pa. As part of this agreement, Comcast will utilize the Unisys RPS application to merge its remittance processing from multiple locations across the United States United States, officially United States of America, republic (2005 est. pop. 295,734,000), 3,539,227 sq mi (9,166,598 sq km), North America. The United States is the world's third largest country in population and the fourth largest country in area. to the new facility. This new high-speed, automated processing center eliminates the need for manual processing of exceptions. Exceptions are any atypical transactions such as partial payments, dishonored dis·hon·or n. 1. Loss of honor, respect, or reputation. 2. The condition of having lost honor or good repute. 3. A cause of loss of honor: was a dishonor to the club. 4. checks or cash. The Unisys service bureau also includes all categories of payment processing in its cost per item, providing significant cost savings for Comcast. "Comcast is committed to providing the best customer experience possible," said Patti Thorell, senior director of payment processing, Comcast Cable. "Unisys is distinguished by its ability to process virtually 100% of all exceptions, its quick and accurate processing of payments and exceptions using its RPS automation and the additional services available. This solution will help us to continue to ensure our customers receive timely and accurate posting of their subscriber payments now and in the future." "The addition of our West Chester service bureau with the RPS application enables us to provide a high-speed, automated solution to meet Comcast's existing remittance processing needs," said Tom Dunning, director of the RPS Program at Unisys. "It also allows us to expand our capacity to offer customers like Comcast additional solutions as their payment processing needs evolve. The RPS solution can incorporate the latest in e-Business technology because it accepts electronic batches, Automated Clearing House See ACH. (ACH), and credit and debit transactions, in addition to pay-by-phone, checks-by-phone and Internet checks." About Comcast Cable Headquartered in Philadelphia, Comcast Cable is a division of Comcast Corporation (www.comcast.com), a developer, manager and operator of broadband cable networks and provider of programming content. Comcast Cable is the third largest cable company in the United States. Providing basic cable, digital cable and high speed Internet services, Comcast Cable is the company to look to first for the communications products and services that connect people to what's important in their lives. The company's approximately 18,000 cable division employees serve more than 8.4 million customers in six geographic regions. About Unisys Unisys is an e-business solutions company whose employees help customers in 100 countries apply information technology to seize opportunities and overcome challenges of the Internet economy The Internet Economy refers to conducting business through markets whose infrastructure is based on the Internet and World-Wide Web. An Internet economy differs from a traditional economy in a number of ways, including: communication, market segmentation, distribution costs, and price. . Unisys people integrate and deliver the solutions, services, platforms and network infrastructure required by business and government to transform their organizations for success in this new era. The company offers a rich portfolio of Unisys e-@ction Solutions for e-business based on its expertise in vertical industry solutions, network services, outsourcing, systems integration and multivendor support, coupled with enterprise-class server and related technologies. The primary vertical markets Unisys serves worldwide include financial services The examples and perspective in this article or section may not represent a worldwide view of the subject. Please [ improve this article] or discuss the issue on the talk page. , transportation, communications, publishing and commercial sectors, as well as the public sector, including federal government customers. Unisys is headquartered in Blue Bell, Pennsylvania Blue Bell is a census-designated place (CDP) in Whitpain Township in Montgomery County, Pennsylvania, in the United States. As of the 2000 census, its population was 6,395. , in the Greater Philadelphia area. For more information on the company, access the Unisys home page on the World Wide Web at www.unisys.com. Investor information can be found at www.unisys.com/investor. RELEASE NO.: 1001/8071 http://www.unisys.com/news/releases/2001/oct/10228071.asp Unisys and e-@ction are registered trademarks of Unisys Corporation. All other brands and products referenced herein are acknowledged to be trademarks or registered trademarks of their respective holders. |
|
Printer friendly
Cite/link
Email
Feedback
Reader Opinion