Excedent Selects Rackspace as Managed Hosting Provider; Email Host Relies on Rackspace Infrastructure to Deliver 100% Uptime to Customers.VIENNA, Va. -- Excedent Technologies, the leading provider of outsourced email hosting with integrated security threat prevention, today announced that it has selected Rackspace Managed Hosting as its managed hosting provider. Rackspace serves as the primary infrastructure that powers Excedent's email hosting and security applications, providing 100 percent network uptime. Rackspace's offering is well suited for Application Service Providers like Excedent that need to guarantee service to their own customers. "We decided to move our infrastructure to Rackspace because of their unique positioning within the hosting industry," commented Patrick Matthews Patrick Matthews should not be confused with the 19th century Scottish fruit grower Patrick Matthew. Patrick Matthews is the former bassist of Australian garage rock band The Vines, and currently the bassist of Youth Group. , CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Excedent. "They are one of the only profitable managed hosting companies in the world. As a leader within our respective industry, we wanted to align align (  līn),v to move the teeth into their proper positions to conform to the line of occlusion. ourselves with a partner that will be around for the long term to help us keep an availability promise to our own customers." "Rackspace takes a very hands-on approach with its Fanatical fa·nat·i·cal adj. Possessed with or motivated by excessive, irrational zeal. fa·nat  i·cal·ly adv. Support(TM) offering," explained Bill Boebel, CTO (Chief Technical Officer) The executive responsible for the technical direction of an organization. See CIO and salary survey. of Excedent. "Working with Rackspace is like having an extension of our in-house IT department located within the same building. Their engineers know and understand our applications and are there to troubleshoot To find out why something does not work and to fix the problem. Troubleshooting a computer often requires determining whether the problem is due to malfunctioning hardware or buggy or out-of-date software. See debug. issues within minutes. This expertise, along with speed-to-resolution, prevented us from considering co-location facilities See telecom hotel. ." "Excedent hosts mission critical applications for thousands of businesses and some of the most well-respected service providers in the industry," said Graham Weston, CEO, Rackspace Managed Hosting. "We see their selection of Rackspace as a great testament to the level of service and support we provide." Rackspace's network has been engineered from the ground up to accommodate the high-availability demands of mission-critical Web applications. The company's Zero-Downtime Network(TM) has unique self-healing attributes that allow them to deliver 100 percent infrastructure availability. "After a wealth of due diligence Research; analysis; your homework. This term has caught on in all industries, because it sounds so "wired." Who would want to do analysis or research when they can do due diligence. See wired. , we feel that Rackspace is the most experienced managed hosting provider in the space," said Boebel. "They have an industry leading, 100 percent uptime guarantee, a phenomenal customer support philosophy and a team that was willing to work with our stringent demands. We evaluated dozens of providers and Rackspace came out on top at just about every level." About Rackspace Rackspace Managed Hosting is the fastest growing managed hosting specialist offering the world's only Self-Healing Network A network architecture that can withstand a failure in its transmission paths. See SONET ring. (TM), delivering 100 percent network availability. Founded in 1998, Rackspace offers a wide range of managed services An umbrella term for third-party monitoring and maintaining of computers, networks and software. The actual equipment may be inhouse or at the third-party's facilities, but the "managed" implies an ongoing effort; for example, making sure the equipment is running at a certain quality for enterprise hosting platforms. The company has received numerous industry awards for its brand of customer service, known as Fanatical Support(TM), and was named to the 2003 InfoWorld 100 for technology innovation. For more information, visit www.rackspace.com, or call 800-961-2888. About Excedent Technologies Excedent Technologies is the leader in managed email hosting and security threat prevention for service providers. The company equips service providers and their small business customers with reliable Spam-filtered and virus-free email. Excedent manages and maintains this critical communications infrastructure, freeing up valuable personnel resources and eliminating the need for customers to purchase email-related software, hardware or additional bandwidth. The company is privately held and serves more than 2,500 customers worldwide. For more information on small business email hosting plans, please visit www.webmail.us. For more information on service provider and enterprise email solutions, please visit www.excedent.com or call 866-EXCEDENT (392-3336). |
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