Evolution of BPO--just where is it headed?Business Process Outsourcing Business process outsourcing (BPO) is the contracting of a specific business task, such as payroll, to a third-party service provider. Usually, BPO is implemented as a cost-saving measure for tasks that a company requires but does not depend upon to maintain its position in (BPO BPO Business Process Outsourcing BPO Benevolent & Protective Order (of Elks of the USA) BPO Benzoyl Peroxide BPO Business Process Optimization BPO Broker Price Opinions BPO Buffalo Philharmonic Orchestra ) has been called the new wonder solution for corporate ills. It's the transfer of an organization's non-core but critical business processes to a third-party vendor who uses specialized experience, expertise and state-of-the-art technology for optimum delivery. BPO aims to raise shareholder value by delivering competitively priced, high-value repeatable business outcomes that allow corporations to recalibrate, becoming market-leadership-focused and more profitable. [ILLUSTRATION OMITTED] Outsourcing (1) Contracting with outside consultants, software houses or service bureaus to perform systems analysis, programming and datacenter operations. Contrast with insourcing. See netsourcing, ASP, SSP and facilities management. is not a one-time event; it is continuous. Companies that outsource one process often later outsource another, then another--as their strategies change, new outsourcing options open up. At the moment, BPO is a driving force with a rapidly developing market of viable providers. The outsourcing field is not slowing down. According to according to prep. 1. As stated or indicated by; on the authority of: according to historians. 2. In keeping with: according to instructions. 3. a Gartner executive series report, by 2005, 85% of all US companies will outsource at least one component of their HR functions, and the types of business process outsourced will double, compared to 2000. Here are some thoughts by leading BPO gatekeepers about what's next. Contact: jim.madden mad·den v. mad·dened, mad·den·ing, mad·dens v.tr. 1. To make angry; irritate. 2. To drive insane. v.intr. To become infuriated. @exult.net |
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