Everyone.net Announces Major Upgrade To Its Outsourced Email Solution.Business Editors/High-Tech Writers SAN JOSE San Jose, city, United States San Jose (sănəzā`, săn hōzā`), city (1990 pop. 782,248), seat of Santa Clara co., W central Calif.; founded 1777, inc. 1850. , Calif.--(BUSINESS WIRE)--Nov. 6, 2002 New version enables service providers of all sizes to leverage centralized cen·tral·ize v. cen·tral·ized, cen·tral·iz·ing, cen·tral·iz·es v.tr. 1. To draw into or toward a center; consolidate. 2. email to increase customer retention and revenue Everyone.net(TM) announced today version 6.5 of its outsourced email solution for ISPs, web hosts and other service providers. Now service providers can easily take advantage of the growing trend toward centralized email services See Internet e-mail service. that reduce customer churn and increase revenue. "ISPs are churning up to a third of their customers every year," remarked Thomas L. Marcus, President and CEO (1) (Chief Executive Officer) The highest individual in command of an organization. Typically the president of the company, the CEO reports to the Chairman of the Board. of Everyone.net. "A centralized email service helps retain the customer by keeping the customer actively attached to the service provider's system. The service provider can then up-sell complementary features such as additional storage. Suddenly email becomes a new revenue stream and a retention tool, where it once was a cost center." Industry standard IMAP IMAP - Internet Message Access Protocol 4 and LDAP (Lightweight Directory Access Protocol) A protocol used to access a directory listing. LDAP support is implemented in Web browsers and e-mail programs, which can query an LDAP-compliant directory. 3 join Everyone.net's web-based email Web-based email or webmail is a term referring to an e-mail service intended to be primarily accessed via a web browser, as opposed to through an application such as Microsoft Outlook or Outlook Express, Mozilla's Thunderbird or Apple's Mail. as centralized email services that store messages and contacts online, allowing users to access and manage them from virtually any computer connected to the Internet without losing sync. Although in demand, relatively few ISPs offer a truly centralized email service because of the enormous complexity and cost of maintaining such a system in-house. Everyone.net's outsourced email solution solves these problems, thus enabling ISPs to generate revenue by selling premium email features such as additional storage space to an ever-growing installed customer base. "Our customers leverage our economies of scale in managing over 22 million mailboxes across 100,000 domains," said Wayne Lewis, Everyone.net's Chief Architect. "Because we're an outsourced solution, all of our clients can get the latest technology and immediately benefit. This release is a great example." Benefits of a Centralized Email Service for a Service Provider Access Anywhere Users can access and manage email and contacts anywhere while data remains synchronized syn·chro·nize v. syn·chro·nized, syn·chro·niz·ing, syn·chro·niz·es v.intr. 1. To occur at the same time; be simultaneous. 2. To operate in unison. v.tr. 1. . Reliability Email and contacts are automatically backed up and can be easily "restored," reducing support costs. Speed IMAP4 is faster than POP3--ideal for dial-up, wireless and other low bandwidth connections. Ease Of Use Web-based email requires no software installation and is easy to use, reducing support costs. Revenue Opportunities Service provider can up-sell premium email features such as additional storage space, Everyone.net Spam Shield and Symantec(TM) AntiVirus. Customer Retention Everyone.net's centralized email service differentiates the service provider's offering both in terms of product offering and quality of service, providing the service provider a competitive advantage in a challenging marketplace. About Everyone.net A leader in outsourced email solutions, Everyone.net powers custom email services for everyone from Internet Service Providers Internet service provider (ISP) Company that provides Internet connections and services to individuals and organizations. For a monthly fee, ISPs provide computer users with a connection to their site (see data transmission), as well as a log-in name and password. , web hosts and web sites to businesses, organizations and individuals. Everyone.net supports over 22 million mailboxes for more than 40,000 clients worldwide. Established in 1998, Everyone.net is headquartered in San Jose, California San Jose (IPA: /ˌsænhoʊˈzeɪ/) is the third-largest city in California, and the tenth-largest in the United States. It is the county seat of Santa Clara County. . Everyone.net is a registered trademark of Everyone.net, Inc. Other company and product names may be trademarks of their respective owners. |
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