Browse Customer satisfaction topic

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Articles 1-27 out of 27 article(s) Title Author Type Date Words Customer satisfaction now requires a web of two-way communications. Motley, L. Biff Oct 1, 2009 583 Driving customer satisfaction and financial success through employee engagement. Schneider, Benjamin; Macey, William H.; Barbera, Karen M.; Martin, Nigel Jun 1, 2009 4153 Is your brand synchronized with today's market trends? Motley, L. Biff Column Mar 1, 2009 569 The return of layaway: as economy squeezes shoppers, old concept makes a comeback. Claffey, Jason Nov 21, 2008 570 In times like these, it's back to the basics. Motley, L. Biff Oct 1, 2008 615 Real information, real results: the Albuquerque Bernalillo County Water Utility Authority uses a logic model to evaluate its operations and service delivery levels, determining if its performance measures are leading to the correct results. Roth, Frank Aug 1, 2008 2125 Strategies for planning and executing a satisfaction survey. Miiller, Jeffrey A. Aug 1, 2008 1248 Bmi and Route Jordan Launches Children's Summer Packages to Britain. May 21, 2008 437 SaaS gains, but customers want more. Marshall, Jeffrey; Heffes, Ellen M. Brief article May 1, 2008 290 Primera Technology. Company overview Mar 1, 2008 471 New priorities: the tough business environment faced by mortgage industry players during the last year has caused a shift in technology priorities. Mouhalis, Jeffrey Mar 1, 2008 2609 Necessity is the mother of invention--and innovation. Willax, Paul Feb 15, 2008 793 Subordinate customer roles and satisfaction in medical services sector. Lee, Jungki Jan 1, 2008 4310 Satisfaction and customer perceived need in adopting an entrepreneurial innovation. Pagiavlas, Notis A. Jan 1, 2008 5156 Customer satisfaction in Indian banking: a case of Yamuna Nagar District in Haryana. Kumar, Raj Report Jan 1, 2008 5941 HRM practices and perceived service quality: the role of trust as a mediator. Tzafrir, Shay S.; Gur, Amit B.A. Report Dec 1, 2007 9953 Gloucester County One-Stop Project: results of staff training on customer satisfaction and employment outcomes for persons with disabilities. Gervey, Robert; Gao, Ni; Costello, Leslie Jul 1, 2007 5299 Monitor the front door to "close" the back door. Clapp, Bruce Jul 1, 2007 550 If you want your customers to give rave reviews, try the U.R.A.V.E. approach to evaluating service: you may be providing excellent customer service, but you need to make sure your customers know it and value it. Latham, John Column May 1, 2007 781 J.D. Power ranks USAA highest in mortgage servicing satisfaction. Sep 1, 2006 657 Customer satisfaction evaluation (CSE) for knowledge based services from public funded (S&T) R&D organisations. Kumar, Sampath G.; Reddy, Vidyadhar A. Jan 1, 2005 2896 User satisfaction surveys. Miller, Lynette Sep 1, 2004 5496 Satisfying torquers and fuelers. Brief Article Sep 1, 2004 301 BELLSOUTH RANKS #1 IN CUSTOMER SERVICE FOR 10TH STRAIGHT YEAR. Jul 1, 2003 692 Time to operate. Brown, Mike Brief Article Sep 1, 2001 899 Get ready for industry scorecards. Klitch, Beth A. Feb 1, 1999 1001 What's your reputation? Seeking superior customer service. Wilcox, Jackie Apr 1, 1998 1534